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  5. Reviews of Candeo Hotels Kyoto Karasuma Rokkaku

Reviews of Candeo Hotels Kyoto Karasuma Rokkaku 4 stars

604-8164 Kyoto, Kyoto, Nakagyo-ku Rokkaku-dori Karasuma-nishiiru Honeya-cho 149, Japan

#247 of 628 hotels in Kyoto

Guests' Choice

Review score

Based on 1203 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    8.7

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 8 May 2024

    9.0
    A clean hotel run by very attentive and good people.
    • Leisure trip
    • Family with young children
    • Executive Twin Room
    • Stayed 2 nights

    breakfast is not cheap. but it is very traditional and something you must experience. The atmosphere and the quality of the ingredients at breakfast are truly wonderful. The hotel is very close to the metro, but the metro network in Kyoto directs you to the main station anyway. The rooms are clean, you can take photos in the traditional area at the entrance with the kimonos they give you.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    10
    Relaxing couple of days
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Room was spacious and clean. Nice to have a TV and sofa. Shower was great, good pressure and warm. Spa facilities were nice.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Very convenient location and walkabe to all the areas of attractions nearby.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights

    NA

    Lovely Hotel. Nice design. Quiet and love the onsen bath spa.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Great Kyoto location with an excellent staff and well-appointed, comfortable rooms.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights

    Small things - we would have liked a chair in the room in addition to the loveseat.

    We were pleased with the location - on a small quiet street but steps away from a major road with restaurants, convenience store, and taxis. The hotel is centrally located near Nishiki Market and Nijo Castle. The staff is both professional and friendly. All speak some English, and some are quite fluent. They will make reservations and arrangements for you. The rooms are modern and comfortable, and the spa is very nice.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Amazing staff and a beautiful room and property.
    • Leisure trip
    • Group
    • Executive Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had an amazing experience. The room is beautiful and the property is so calming. The staff was so helpful, my sister left behind some things and they were lovely enough to mail it to our Airbnb. We are definitely coming back next year.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Awesome
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The style of the property with an old main building and new rooms was awesome. Also very good laundry room. I was also able to go to the onsen even though I have tattoos.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Fabulously friendly staff and beautiful hotel with traditional front rooms. Highly recommended.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    My Stay in Kyoto
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Laundry room is too small. Don’t like the room door swing outside. Some corners in the room have not been vacuumed, including the AC intake grill.

    I love the unique machiya house at the front that can be experienced by guests as breakfast and lounge areas. Oh and the library upstairs too!

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Great hub to explore Kyoto
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    Shower ventilation could be boosted a bit.

    Room was big enough. Onsen was a real treat after a day out exploring. Loved the self-serve common areas like the bar and the library room.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    It was great experience to stay in your hotel.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    a bit pricey :)

    Great hotel, staff are very helpful and friendly the facility is awesome and the breakfast was superb.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    great stay. Onsen was also very nice.
    • Business trip
    • Couple
    • Executive Twin Room
    • Stayed 6 nights

    no in house restaurant

    lovely design and unvironment

    Stayed in March 2024

  • Reviewed: 28 April 2024

    8.0
    Very cosy and traditional feeling
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The only small complaints I have is that the bed was quite firm, more than we are used to, so it wasn't as comfortable for us as it could have been. There are also a lot of low beams of timber throughout the hotel, so if you are over 6 foot (180cm) you will need to duck down on the way in or out.

    I loved the old style Japanese Rokkaku aesthetic. The staff were very friendly. The hotel was spotlessly clean. The onsen facilities were amazing, and very relaxing. I will miss them very much. Wearing the robe/kimono felt very Japanese, and it's a nice touch.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Liked everything

    The location, the service, the Onsen, the breakfeast

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Great location and facilities.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    No complaints other than I prefer the Toto Washlet bidet system to the INAX bidet system they use.

    A great hotel with good sized, comfortable rooms in a fantastic location. The entrance lounge area feels very traditional. The hotel bath facilities were great (divided by gender / no swimsuits).

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Executive Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The room felt plenty big to me, great bathtub and I went to the onsen every night. Loved breakfast as well. Also room was so dark and hotel was very quiet.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Nice stay in great location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Location was great. Nice room, friendly staff

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Beautiful hotel, good value
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location, nice amenities, very clean. Loved the onsen.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great stay in Kyoto, location, quality, onsen… all good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, lovely Onsen. Perfect stop in Kyoto

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Beautiful hotel in Kyoto, felt luxurious yet a good price
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful hotel. Comfortable with nice facilities (tatami mat library, small bar). Nice onsen hot bath as well.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Great hotel, highly recommend for spa service and room
    • Leisure trip
    • Solo traveller
    • Executive Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bento box breakfast and all the suitcases in entryway and location was not perfect

    Wonderful hot pools and sauna and fantastic room

    Stayed in March 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Nothing

    Loved the old Japanese look of the building from outside. Our room was spacious and very comfortable. The location was great for visiting the whole city, either by foot or by train. There are also a lot of great little restaurants and bars within easy walking distance. Our favourite thing about staying here were the private baths which were great to use at the end of a very busy day of seeing the city.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Beautiful cozy place
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Fantastic onsen, open all night and tattoo friendly. Great relaxing atmosphere

    Stayed in March 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    IT WAS AMAZING!!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Great value hotel located near the center with a fantastic onsen/spa and very helpful and friendly hotel staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel could have been just a few blocks closer to GION in the downtown area. But this is only a minor observation. The walk into town was nice every time.

    The in-house onsen/spa was spectacular to have and was a bonus for us. We didn’t do breakfast or dinner because Kyoto is a living restaurant. The hotel is located about 20 minutes walk from the main sites, but everything along the way is also worth seeing. The room was spacious.

    Stayed in April 2024

Showing 1 – 25

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