The size of the room or the shower. But since we are not in the hotel all day we can accept it.

Breakfast was not that big but it was good. Location is more than great. And the access to the hotel is easy. The bed was comfortable.

Stayed in May 2024

Be wary there are lots of stairs to reach the reception/rooms so if you have mobility issues this could be a problem!

The location is truly superb, close enough to the train station for arriving and also right next to the large Piazza di Santa Maria Novella, and a quick walk to anywhere else on Florence. The staff were wonderfully helpful and welcoming and gave us plenty of privacy, and the room was very spacious and the bed was comfy!

Stayed in May 2024

Rooms are small but adequate and perfect for budget travellers.

Location very good for station and all main visitor attractions. Directions received from accommodation very clear.

Stayed in May 2024

easy to get to the hotel about a 6 or 7 minute from the train station. check and entry to the hotel is easy enough with great instructions before arrival if you are arriving outside of reception being open. Our room was very big and comfortable with great air con and a lovely view of the courtyard which has a swimming pool from the nearby hotel, the bathroom was clean and tidy with good hot water. Breakfast was good with a good selection of rolls / cheese and ham along with yogurts fruit and pastries. A great hotel with a great location for exploring all of Florence.

Stayed in April 2024

obsolete facilities

Location, early leave luggage.

Stayed in April 2024

Breakfast was good and location was very central

Stayed in April 2024

Small windows

Good location.

Stayed in April 2024

Noise insulation could be better. No TV in english.

Stayed in April 2024

The hot water in the shower didn't work

Position is awesome, and the stuff is very kind

Stayed in April 2024

Facilities are old. Long climb with bags to reception. Noisy ceiling fan.

Quiet, great breakfast

Stayed in April 2024

Very clean and close to all attractions and the train station

Stayed in April 2024

Nothing jumped out.

Location was convenient - between the train station & town centre, 6 mins walk. Quiet, old time beautiful room. Breakfast was a bonus based on the relatively low room rate. Simple but enough to start the day well.

Stayed in February 2024

Some mosquitoes inside the room.

Great location near the S.M.Novella train station. Several restaurants and shops nearby. Good breakfast with many choices. Nice Staff.

Stayed in February 2024

Basic hotel but has everything you need to feel comfortable in Florence. The quality-price ratio is really good. Breakfast is included and it is quite good.

Stayed in January 2024

Not that I ever needed them, but there didn't seem to be any staff on the premises...I only ever met one person, the lady who checked me in on the day I arrived. Luckily there was good communication with the staff through Booking's messaging system: I had to check out early in the morning and was able to get hold of a staffer who said that I could leave my keys on the desk on the first floor. I guess I am more used to hotels, which have more staff on site.

Great location near Basilica di Santa Maria Novella, and Museo Novecento, which is only a few doors down. I had a Small Double Room--see Booking.com photos #2 and #28, which is located up the 5 steps to the right in photo #3, right next to the breakfast room. The Small Double was fine for me, but I'm not sure how well it would have worked if I had brought my husband. There is a good-sized desk and closet. The bathroom is small but nice, and there were plenty of towels provided, as well as disposable slippers. The air conditioning worked well, and I needed it in October. Sadly, the patio was not accessible from my room: I could open my windows and see it, but there was no way onto it. But this did not impact my stay.

Stayed in October 2023

Minor: You need to lock the door with the key. There were many mosquitos (the ones that bite) entering the room if you open the windows.

Great location. Big room. I like the fact that they were flexible with check in. prompt communication with staff through booking.

Stayed in November 2023

The installations were a little bit dated.

Bed was confortable,the room and bathroom were spacious. The breakfast was very good. Very well located at the Santa Maria Novella plaza

Stayed in November 2023

Soft headrest is not hygienic.

Stayed in November 2023

The rooms are a little small, good for a short stay though.

The location was perfect. Easy walk to all sights of Florence while being close to the train station. The breakfast provided was good, overall a nice place to use as a hub in Florence.

Stayed in November 2023

Probably a bit too expensive vs our expectations, but maybe it was due to high tourist traffic (our hotel was sold out, same as many alternatives in the vicinity). The other issue is that Santa Maria Novella is relatively far from the main attractions (but it's a 15 min walk max).

Very good location, 5 min walk from train station. Me and my wife went there with cabin luggage walking with no problems. The room was very large and comfortable, with A/C, WIFI, clean bathroom, mini bar, etc. All what you really need. Buffet breakfast exceeded our expectations and was ready before 7:30am on our last day (thank you!)

Stayed in October 2023

Good breakfast Clean room and big

Stayed in October 2023

Nice affordable place with perfect location next to train station. Nice breakfast, can be eaten on small outdoor patio.

Stayed in October 2023

Might not be accessible to everyone since it is up some stairs. However, the stairs were carpeted and easy to walk up and down.

Location was very close to the station (around 5-7 min walk) and all the monuments around Florence. Check in and check out was very easy. Breakfast was good. Standard 'continental' buffet style breakfast. I liked the terrace seating options. It was cute! The room was really big. The old style bed frames were cute. Even the daybed in the room was super comfy (Almost fell asleep on it haha).

Stayed in October 2023

Excellent location, clean, easy access after hours

Stayed in September 2023