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Reviews of Starhotels Terminus 4 stars

Piazza Garibaldi 91, 80142 Naples, Italy

#58 of 203 hotels in Naples

Guests' Choice

Review score

Based on 709 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    Handy to rail and buses
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 2 nights
    • Submitted via mobile

    Naples poor air quality mostly obscured my wonderful view

    Close to train station Excellent foyer seating area when waiting for pickup

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Expensive hotel - not much character but central
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 1 night
    • Submitted via mobile

    Very expensive for why you get. No breakfast included and we had to pay extra as we arrived early even though the room was ready.

    Central location next to train station

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Good quality hotel that I will be using again when I need to travel from Napoli Centrale.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The online check-in didn't quite work as I expected. Having provided all details online, I expected to be just handed over the key to the room on arrival but we actually went through a normal check-in process.

    The location is perfect for exploring the old town and then taking a train from Napoli Centrale to travel down south. The hotel has an old world, first half of 20th century charm. The room was spacious with incredibly high ceiling. The hotel is well maintained, the room and bathroom are fitted and furnished to a good standard and clean.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Hotel was lovely, staff were really friendly and helpful, the room was great we were given an upgrade which was fantastic, the location if you are travelling by train was perfect it’s so close to the station. Considering it’s on the square we heard no noise, would definitely recommend and stay in again if travelling to Naples

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    We thoroughly enjoyed our very brief stay atthe hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 1 night
    • Submitted via mobile

    Location and very friendly staff

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The view from the room. The staff was polite but didn't know enough information about several things around the city, info about visiting Pompeii and Vesuvius.

    Perfect location near the train station. The room was spacious.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Location and comfort
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 3 nights
    • Submitted via mobile

    The surrounding area felt unsafe and was extremely dirty. I wouldn't wander around at night.

    Very comfortable, spacious rooms. The hotel was very nice and the staff friendly and helpful. Close to the main station in Naples. Close to big bus hop on hop off stop.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Most convient for on transfer
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Barth room recent renovation, but water leaking from shower and probable from toilet.

    Convienient to Rail station and airport. Buitiful architecture, breakfast very good . late check in no lproblem.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    We had a very good experience with the staff, who did any possible effort to help us
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights

    The location is very comfortable, but the central station area is not a place to walk around with a family at a late hour.

    The rooms are very comfortable and equipped. The shower is great as well

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    A Ferris wheel of snacks
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 1 night
    • Submitted via mobile

    The room didn't seem to have double glazing as the street noise at night was an issue.

    A well-appointed hotel located next to the train station. The lounge was pleasant, and the room was comfortable and clean. Friendly staff and aperativo was served on a mini Ferris wheel, which was fun.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great place to stay and lovely staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Just that the AC vent is directed at the bed , I wish it was not that way

    It’s a perfect location near the station

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location (right by train station)

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Walls were paper thin. Could hear the people next door very clearly, granted they were louder than most probably.

    Close to train station, clean and comfortable.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    It was fine.
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 2 nights
    • Submitted via mobile

    The beds were hard and not comfortable.

    The bathroom was really nice and from the balcony you could see Mount Vesuvius.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Location was great, the room was beautiful. Loved the balcony. Decent breakfast.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Perfect location for visiting Naples with the metro. Good value for money
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too warm in the room

    Brand new room. Very quiet: we had room facing the internal court. Very convenient location

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Would stay again if return in future.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not real attentive when trying to get cappuccino.

    Surprised that it was relatively quiet for being next to train station/gave us room on backside, as I asked. Good pick-up point for tours. Not a nice area, but impressed with how decent hotel was

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good location room with a great breakfast
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    The hotel offers complimentary water but we had 1 bottle during our 4 night stay. When we asked housekeeping for a bottle, we were told to take it from the mini bar and you wouldn’t be charged. It was charged when we checked out.

    Close proximity to train station and subway. Spacious, comfortable room with windows that open. Excellent breakfast.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    So so
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Posing staffs

    Closes to cerntral station

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Workers there is so so rude
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 1 night
    • Submitted via mobile

    The stuff ! So so rude

    The room

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 2 nights
    • Submitted via mobile

    No complementary water. Room cleanliness

    Excellent open lobby area

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Very close to public transport. Very friendly service.

    Stayed in December 2023

  • Reviewed: 17 January 2024

    9.0
    It served it's purpose, I stayed here because it was the meeting point for my tour to Amalfi.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Vesuvio View
    • Stayed 2 nights

    Staff did their job but were very serious did not smile at all. The maids entered my room after I checked in, with the pretense she was bringing water, however water was already in the room. I didn't feel safe when I stepped outside. lots of pick pockets roaming around outside the hotel and train station. Inside the train station lots of security that kept the pick pockets out.

    The location, my tour meeting place was at the hotel. It is located across the street from the train station..

    Stayed in November 2023

  • Reviewed: 6 January 2024

    9.0
    Good location next to the train station. Walking distance to great restaurant.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    breakfast eggs were cold or lookwarm

    excellent location close to train station. great place to watch the fireworks from the roof top garden.

    Stayed in January 2024

Showing 1 – 25

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