VIa Braccianese Claudia 4, 00053 Civitavecchia, Italy
#2 of 14 hotels in Civitavecchia
Guests' ChoiceBased on 276 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.2
Staff
9.4
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 25 May 2024
Edward
AustraliaEverything was perfect
Luca was so pleasant and helpful nothing was too much trouble .Tony our driver was on time kept great communications We would highly recommend this hotel to everyone
Stayed in May 2024
Reviewed: 24 May 2024
Deyan
BulgariaNot applicable
The hotel and staff was perfect! Most excellent experience I ever have! Fully recommend
Stayed in May 2024
Reviewed: 20 May 2024
Martin
United KingdomPerfect location for cruise pick up. Very helpful manager. Better than we expected.
Stayed in April 2024
Reviewed: 19 May 2024
Brody
CanadaPerhaps the only nitpicky downside is that the design of the showers was unintuitive, and it was difficult to use them without getting water all over the floor. Otherwise, no complaints!
Luca is exceptional at his job, and turned a comfortable bed for the night into an excellent experience, with coffee, breakfast, and great recommendations. Besides that, the check in was smooth (and contactless) and the rooms were lovely.
Stayed in May 2024
Reviewed: 14 May 2024
Kerrie
AustraliaExcellent location to collect the shuttle for the cruise boat. Lovely new interior.The manager was very personable. Lovely hospitality with small biscuits and coffee in the foyer. Short walk to town
Stayed in May 2024
Reviewed: 12 May 2024
Isaac
CanadaN/A
Wonderful location for those here for a cruise. Staff was amazing!! Will absolutely book this property again.
Stayed in May 2024
Reviewed: 1 May 2024
Elsaesser
United StatesThat I didn’t eat more cookies. All the little treats were so wonderful!
I loved how simple everything was. Room key? QR code on your phone. Need to book a taxi or something, the staff took care of it all. It was incredibly clean and a really wonderful stay.
Stayed in April 2024
Reviewed: 21 April 2024
Bob
AustraliaThis hotel ticked all the boxes
Stayed in April 2024
Reviewed: 12 April 2024
Catherine
United StatesEasy walk to shops and restaurants. Cruise ship shuttle just around the corner.
Stayed in April 2024
Reviewed: 9 April 2024
Annette
United StatesThe room was nice size, it was also clean and updated. The management (Luca) was very helpful and in constant contact. The location was very convenient to the cruise terminal.
Stayed in April 2024
Reviewed: 8 April 2024
Diane
United StatesNear cruise. Great review. Luca!!! So clean
Exceptional all around Luca is best manager we ever had in all our travels
Stayed in March 2024
Reviewed: 3 April 2024
John
AustraliaCould not find anything to report
The manager was so welcoming and made us feel so at ease.
Stayed in March 2024
Reviewed: 2 April 2024
Cherica
ItalyThe place and room
Stayed in March 2024
Reviewed: 22 March 2024
Denise
AustraliaPaper cups in room
Great location very close to the port, super clean, friendly manager
Stayed in March 2024
Reviewed: 20 March 2024
Barry
United KingdomModern, bright, clean.
Stayed in March 2024
Reviewed: 13 March 2024
Paul
United StatesNone.
The manager of the hotel, Luca, is a friendly, professional who has a great personality and sense of humor. He will assist you in whatever it is that you need. A great asset to the hotel!
Stayed in February 2024
Reviewed: 5 March 2024
April
CanadaVery clean and up to date.
Stayed in February 2024
Reviewed: 4 March 2024
Du
United StatesThe only thing that could be better would be if there were an exhaust fan in the bathroom to allow for less moisture buildup.
We had croissants and tea both days. Luca was extremely knowledgeable and helpful. The room was pleasant and well laid out.
Stayed in March 2024
Reviewed: 11 February 2024
Hendrik
MaltaNothing all was good very good value for money
Friendly staff, around the corner where our cruise departed
Stayed in December 2023
Reviewed: 21 January 2024
Christine
United KingdomLuca the manager is fabulous. We stayed 2 nights before our Cruise on Christmas Day and whilst the hotel does not provide breakfast, as all the cafes where closed on Christmas Day Luca very kindly provided pannetone and pastries to ensure we all had a breakfast. It was little touches like that, that mean so much and we were very grateful. The room is modern, clean and very comfortable and the location to the cruise port couldn't be closer. If we sail from Citavecchia again we will definitely stay here and we would highly recommend it. Thank you to Luca and the team.
Stayed in December 2023
Reviewed: 29 December 2023
V
United StatesN/A
The proximity to the port. However, the staff especially Luca the manager and his assistant whose name I unfortunately didn’t get, were positively the best!
Stayed in December 2023
Reviewed: 29 December 2023
Shantel
MaltaWould have loved a bigger bin .
Walking distance from cruise port, rooms are super clean and comfortable with modernly design twist. Receptionist was very helpful
Stayed in December 2023
Reviewed: 21 December 2023
Edwin
United StatesNo major dislikes.
Staff was exceptionally helpful and friendly. The location for our cruise was fantastic. The location was also convenient to the town center and shopping/dining.
Stayed in November 2023
Reviewed: 11 December 2023
Susan
SingaporeStaff was very friendly and helpful.
Stayed in December 2023
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