The internet was very bad in my room but members of the family in other rooms had no issue

Location is the best. The accommodation and the service of all the personnel. The rooms are very spacious.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Everything was perfect. The views from the windows was beautiful. Staff attentive and helpful. Breakfast full of delicious options. Central location a minute’s walk from the duomo. Close to some really excellent restaurants. Hoping to go back soon!!

Stayed in May 2024

Nothing. You should simply be aware that, if you arrive by car, you will have to go through a popular pedestrian street. However, if you book the valet service with the hotel, you won’t have to worry about it for the rest of your stay.

The location is excellent. You are in the heart of Ortigia and you can walk to all main attractions and restaurants. The breakfast setting is wonderful. The staff was extremely attentive and helpful. We booked the deluxe suite and the bed was very big.

Stayed in May 2024

Nothing

It’s a beautifully newly renovated hotel. Everything was perfect. Decor, location, staff.

Stayed in May 2024

To get ther by car is somewhat tricky.

Exceptional location, good food and breakfast and very good team!

Stayed in April 2024

Restaurant is good but not great: no fresh fish Big difference in room quality - we changed room because far too noisy on upper floor

Very good location and nice setting. Still renovating while we there.

Stayed in April 2024

There was construction going on, but it didn’t really affect us as we were out most of the time.

Loved everything about the property. The openness, how bright and airy it felt, the location.

Stayed in April 2024

All the staff were really friendly

Stayed in April 2024

The location could not have been better

Stayed in April 2024

The furniture in the room could have been a bit more elegant and updated.

The location was the best. The staff was excellent. The rooms were large and comfortable, breakfast was lovely.

Stayed in October 2023

Perfect Location

Stayed in October 2023

Slow elevator. The second floor carpet from the elevator presented as dirty. No doubt it was vacuumed regularly but it doesn’t look good at all. The rest of the hotel (that we saw) and our room was very well kept up.

Staff were excellent. They noticed it was my wife’s birthday and put some treats in our room.

Stayed in November 2023

Great location, in the center of Ortigia, next to the Duomo. Staff was friendly and helpful. Breakfast offered lots of choices including eggs, local pastries and yoghurts.

Stayed in October 2023

The staff and facilities were exemplary and perfectly located.

Stayed in October 2023

There were two small lights on the wall (one was the air-conditioning monitor) that were lit up and in my line of sight that affected my sleep. No doubt when this room is refurbished (we had a standard room on third floor) it will be addressed but otherwise room was clean, constable, spacious and had wonderful balcony with view along to the Duomo. I would stay here again

Location was great for sights, restaurants and ease of walking around ortiga. Staff helpful. Outside terrace and reception modern and comfortable. Breakfast was good. There is a calmness about the hotel that made it very comfortable. They work with a taxi driver who is excellent and helpful.

Stayed in October 2023

Carpets in hallways were really dirty. A small thing like that should be taken care of as it detracts from the otherwise beautiful setting. It was nearly impossible to reach the hotel by car. The hotel should suggest a place for visitors with cars to park, and pick them up from the car park.

Luxurious breakfasts. Room quiet despite being on main square. Loved the location in the heart of Ortigia, and easy walk to everything.

Stayed in October 2023

The hotel is open cater in the heart of Ortigia. The hotel is tastefully decorated, very well taken care of, staff is very helpful and provide excellent service, breakfast is included and was absolutely wonderful. Our stay was absolutely exquisite.

Stayed in October 2023

That I had to leave.

We had a wonderful stay at the hotel for 5 nights. The location of the hotel was second to none, a few steps from piazza del Duomo. The room was very comfortable and well appointed. The cleaning staff did fabulous job and were very accomodating. The breakfast was superb. I had a rental car and used their valet service to park and retrieve the car. Every single staff member was curteous and pleasant. Had dinner at the restaurant one evening and had a fantastic meal. The chef is exceptional.

Stayed in September 2023

Some breakfast choices a little limited, e.g. flakes only, no muesli or unsweetened yoghurt. Room a bit dull, all brown!

Location was excellent, right in the centre of Ortigia. Staff friendly and helpful. Valet parking superb. Good selection of whole fresh fruit at breakfast.

Stayed in October 2023

The elevator was a bit confusing if more than one floor was pushed.

It is a beautiful hotel and the facilities were lovely! The room was spacious and had everything we needed. The view from our room was awesome, especially at sunset. We loved the courtyard as well. The breakfast provided and the service was unbelievable! There was so much fresh food and so delicious! The hotel was close to everything. The valet parking was a plus!

Stayed in September 2023

The location was perfect. The room was great as was the staff and breakfast.

Stayed in October 2023

The location was excellent

Stayed in September 2023

Location and restaurant

Stayed in September 2023