Via Nastro Azzurro 23, 80067 Sorrento, Italy
#29 of 88 hotels in Sorrento
Guests' ChoiceBased on 275 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
8.3
Facilities
8.9
Staff
9.6
Value for money
8.8
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Daniel
United StatesThe mattresses were a bit uncomfortable. You can feel the springs through the mattresses. I think this is just a difference in European and American expectations when it comes to mattresses.
Highlight of the stay was the friendly staff. Stefano was super warm and conversed with us; Fernando was really gracious toward my son. There was a waitstaff member at breakfast who spoke eagerly with us, too. Overall, the staff was exceptionally kind and friendly, which made this feel like a special stay. The property is gorgeous, the views are gorgeous, and the facilities are very nice. I looked forward to breakfast every day of my 6-night stay. Cleaners did a fabulous job with the room every day. We had a lovely private patio off the back of our room. I would return in a heartbeat.
Stayed in May 2024
Reviewed: 19 May 2024
Ovidiu
RomaniaThe mattress
The perfect location
Stayed in May 2024
Reviewed: 16 May 2024
Alison
United KingdomHaving to choose set times for travel into Sorrento. Cleaners at 6am talking very loudly
Room, breakfast, view
Stayed in May 2024
Reviewed: 9 May 2024
Marius
NetherlandsEverything was perfect. So nice to have an Aperol spritz at the swimmingpool and have the Gulf of Napels at your feet and recognized all the islands we was before.
An amazing view over the Gulf of Napels AND Gulf of Salerno. Super friendly and helpfull staff. Nice interior with parkingplace.
Stayed in May 2024
Reviewed: 6 May 2024
Martinović
CroatiaStaff, location and food great!
Stayed in May 2024
Reviewed: 6 May 2024
Oliver
MaltaAll good
Hotel has stunning views of naples,vessuvio and coast. Super clean and helpfull staff
Stayed in May 2024
Reviewed: 6 May 2024
Lowe
United KingdomLocation was good and bad. You are a long way out of Sorrento. The shuttle bus is great but there isn’t anywhere you can walk to have a drink or coffee
Amazing staff, all very friendly and helpful. Very clean and nice breakfast
Stayed in May 2024
Reviewed: 2 May 2024
Yasar
ItalyBreakfast we loved the croissants
Stayed in May 2024
Reviewed: 2 May 2024
Jorge
BrazilRoom has a heater, and at times it would be nice to have air conditioning. The pool is not heated, which made it impossible to enter most of the day.
Good location in Sorrento with daily transfer to the center, which is very useful given the difficulty of finding parking. Good breakfast and helpful Staff.
Stayed in April 2024
Reviewed: 1 May 2024
Roger
CanadaBeds were hard, inconvenient to get to anywhere other than Sorrento
Beautiful view, clean, great pool
Stayed in April 2024
Reviewed: 27 April 2024
Watts
United KingdomYou need to plan your day as the courtesy bus works on a schedule, and you have to book your slots.
Excellent hotel, staff are friendly and very welcoming. The hotel is in great condition with several terraces to enjoy the amazing views. The breakfast was good with both hot and cold selections. The courtesy bus is comfortable, and the drivers were great and always on time. Couldn't fault the facilities, would highly recommend.
Stayed in April 2024
Reviewed: 25 April 2024
Jean
United StatesFriendly, helpful staff. Breakfast was great. Bar, snack bar, restaurant were all excellent. We were there for their weekly pizza night, which was good. Room was very comfortable, spacious. They offered excursions, which we did, and made the trip easier. Easy to use, free shuttle service to town center made location with great view accessible.
Stayed in April 2024
Reviewed: 25 April 2024
Clare
United KingdomThere wasn’t anything to dislike
The views from the hotel were absolutely stunning!! The hotel was spotlessly clean and the rooms spacious. All the staff were very polite and helpful, reception staff provided us with local bus/train times. The shuttle service was brilliant 🤩 and the driver was very experienced and kind. It was my daughters 18th b’day whilst we were there and the staff went the extra mile providing her with a cake and singing Happy B’day to her at breakfast. Thank you all for a fantastic holiday! Sorrento is a beautiful place and well worth a visit!
Stayed in April 2024
Reviewed: 24 April 2024
Ryan
CanadaThe hotel has an amazing view over Sorrento. The staff was great, very friendly and knowledgeable Great excursions right from the hotel
Stayed in April 2024
Reviewed: 23 April 2024
Todd
Canadasmall showers but this is typical of all of Italy and Europe and the showers here were larger than this of our other hotel stays
The rooms were very clean and had plenty of closet space. The location just outside downtown Sorrento turned out to be much better for us as we toured neighouring areas that we wouldn't have otherwise. The staff were exceptionally friendly and went out of their way to provide transportation and travel suggestions.
Stayed in April 2024
Reviewed: 15 April 2024
Andrew
United KingdomThe journey from sorrento does take a good twenty minutes and it is a twisty dangerous road that the locals drive on like crazy people but it is still worth it
This property is around 8 miles from the centre of sorrento and sits high above it. The property is clean and tidy and the staff are very polite, friendly and helpful. The views are outstanding and there are great photographs to be had. The road outside is busy but we didn’t hear the traffic at night so it doesn’t impact your stay
Stayed in April 2024
Reviewed: 21 November 2023
Mark
United KingdomNothing
The hotel has the best view in the whole of Italy.
Stayed in October 2023
Reviewed: 17 November 2023
Lorna
IrelandNothing
The wonderful staff who go over and above to make your stay exceptional! The food, the views and delicious cocktails!
Stayed in October 2023
Reviewed: 2 November 2023
Marek
Poland1. The bed could be more comfortable (too hard for me) or at least there should be some pillow menu. 2. Breakfast buffet was the same each day. Only the sweet options were changing (and they were the best). There were plastic cups for soft drinks - first thing to change in 4* star hotel! 3. Prices in the restaurant menu are without tax (there is difference in the price on the menu and at your final reciept). In US you would expect that but not in Europe - and I was in most European countries.
1. The location is great with amazing views, hotel transfer to and from Sorrento is very convenient (it takes about 30 min). 2. Very good staff everywhere in the hotel. 3. There is really nice restaurant here - superb food and it’s inexpensive.
Stayed in October 2023
Reviewed: 26 October 2023
Katarzyna
PolandNoisy road
Great restaurant
Stayed in September 2023
Reviewed: 25 October 2023
Ian
IrelandExcellent: great breakfast, spectacular location with views of both sides of peninsula, very friendly staff and convenient shuttle. It is a ways away from Sorrento, but the views from the room make it worth it. The shuttle makes you organise yourself but is very reliable. Sorry we only stayed one night, as there is much to look at in the vicinity. Great value for what we paid!
Stayed in October 2023
Reviewed: 21 October 2023
Frederick
CanadaRoom cleaning. Replenishment of glasses in room. Had one paper cup in the bathroom that was not replaced once during our stay. Had to take glasses from the bar.
Stayed in October 2023
Reviewed: 20 October 2023
Claudio
United StatesVery clean, confortable, great staff, outstanding views. Great facilities
Stayed in October 2023
Reviewed: 17 October 2023
Ellen
United StatesPillows were hard. Hotel shuttle schedule needs to be more frequent.
beautiful views; friendly and accommodating staff; quiet, relaxing location.
Stayed in October 2023
Nebbiuno, Italy
Osceola, USA
Arezzo, Italy
La Bresse, France
Pomena, Croatia
Llandrindod Wells, UK
Świnoujście, Poland
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content