Being British, we like milk in our tea, but there was none, so those hot drink facilities were a little lacking in this respect even though it was a good effort for a mainland European room, where such facilities are often completely missing. The shower was underwhelming in terms of quantity of water delivery and ease of temperature control.

Breakfast was unusual and good. The size of the room was generous and its general layout was good. The presence of a kettle and some accessories for making a hot drink were well received.

Stayed in May 2024

Location

Stayed in May 2024

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Very clean and very nice room! Good location. Has access to the lift / elevator that you dont have to carry heavy bags upstairs. The Staff is super nice and helpful and available. This a bery good hotel with lovely story! Recommend strongly!

Stayed in May 2024

I guess I am simply unused to at table breakfast service , its very nice and very Italian but the sweets and pastries are not my usual , the staff are very attentive but I found the choice limited but good quality , to each their own . The drain on the bathroom sink was very slow needing toilet be rinsed several times.

The hotel is very central to most of the tourist hotspots , and surrounded by eateries some not as good as others , the hotel is spotless and has an elevator small but working , the shower is small given the good sized bathroom but the shower was good and consistent , breakfast is served at table in a room opposite the reception , the hotel is exceptionally quiet given the frenzy of the city just steps away ,its on a back street off the Via Roma , locate the Post Office with the large columns and the hotel has a sign easier to see at night , I found the beds comfortable with adequate supportive pillows there was an ante room with a wardrobe and quiet and effective controllable air con .its about 20 mins walking time to Central station on wide flat pavement or 6 mins on the bus 101 .

Stayed in May 2024

The staff was most friendly and helpful.

Stayed in May 2024

Perfect location for city -visiters. Nice rooms, nice beds and all very clean. Also very helpful Personal. We will remember this hotel!

Stayed in May 2024

Friendly helpful staff, an excellent location and delicious breakfast.

Stayed in May 2024

Shower needs some improvement very slow

Very personalised service and breakfast was excellent . Room was as nice.

Stayed in May 2024

Excellent breakast and enjoyed the Almond Milk! VERY friendly staff.

Stayed in May 2024

Small shower, but this is common in Europe, especially in older buildings.

Staff were great, especially the breakfast staff! Very clean rooms and great location.

Stayed in May 2024

Excellent location , they arranged good transport to and from airport. Very polite helpful staff

Stayed in May 2024

All good

Very clean Close to city centre Had free parking in front of hotel Staff very helpful

Stayed in April 2024

Room quite small

Convenient location. Very helpful staff.

Stayed in April 2024

Wifi connection was variable but OK - in every other respect this hotel was excellent.

Stayed in May 2024

Room was a bit old, but clean.

Great location. Parking.Very helpful and kind staff.

Stayed in May 2024

Mosquitoes… was not expecting that in April in the city. No room safe or any other facilities fridge or kettle for example.

The location and staff were exceptional Although the building was under going renovation as scaffolding was up, this did not interfere with our visit. The response of the staff to the mosquito problem.

Stayed in April 2024

Rooms were a little dated. Whilst the location is fantastic, if you’re driving it can feel a little scary to drive into the tight Palermo streets. There is nothing that can change this though.

Centrally located and breakfast was very nice. Staff were so lovely and helpful. Really attentive and no question was too difficult. So lovely they came a took the car and parked it once we checked in and bought it back when we left. This was so reassuring to have. Rooms were basic and comfortable.

Stayed in April 2024

At the moment some of the outside is being renovated but this did not impede the stay in anyway. There was no noticeable noise or inconvenience.

The charm of a family run hotel. The location was excellent and the staff were amazing. The recommendations were spot on for where to eat, even to where to find a good hairdresser. We always felt welcome. The room we had had a balcony as we like to have fresh air coming in and a view of surroundings. The breakfast was very good..

Stayed in April 2024

My friend complained that we did not get a warning that the front of the Hotel , the Fassade, was in the process of being renovated.

Very good breakfast. Pleasant staff!

Stayed in April 2024

Acres to our room was via the gym. Walking route from station felt unsafe with broken pavements, dog dirt and loitering dodgy looking people - with an attempted robbery. Take a taxi !

Friendly helpful staff, good standard of facilities, good location near city centre

Stayed in April 2024

Location Hospitality

Stayed in April 2024

The scaffold still in place beyond their expectations or control. Don’t let that put you off- inside it’s a delightful small hotel full of marble and relaxing areas for guests and a cute bar.

The staff were absolutely lovely- some of the friendliest ever, and very attentive. Breakfast was Continental but included lots of extras, so it was very interesting and more than enough.

Stayed in April 2024

Front of hotel undergoing renovation work, which was a shock when trying to find hotel from picture on website. Also hotel rooms in need of an update, difficulty in getting keys to open door, no safe & shower pressure very poor. However beds are very comfy. Overlooked these negative issues as was a lovely atmosphere & staff did everything they could to make it a pleasant stay.

Hotel location good & staff/service excellent. Lovely breakfast & everyone very helpful. If they could update rooms I would thoroughly recommend to anyone.

Stayed in April 2024

The place needs a good renovation, not just a facelift. The pictures make you think it's more upscale and comfortable than it is. The bathrooms smell like they need deep cleaning. It's a shame because the people are so nice, and it seems to be a family run place.

Location was great -10/15 minute walk to train station and main Square. Staff were so nice, and breakfast was great!

Stayed in March 2024