Via Fuorimura N.3, 80067 Sorrento, Italy
#21 of 89 hotels in Sorrento
Guests' ChoiceBased on 369 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Samia
KuwaitNothing.
Convenient location. Helpful staff. Mariana and Francesca to name a few. Loved it so much extended our stay, which the front desk team made smooth and simple.
Stayed in May 2024
Reviewed: 20 May 2024
Emma
United KingdomBeautiful hotel with the most stunning roof top pool and bar that you can watch the sunset at. Staff couldn’t do enough for us during our stay. The rooms are spacious and very clean with all the amenities you would ever need. We will definitely be back
Stayed in May 2024
Reviewed: 6 May 2024
Robert
United StatesLiked it all.
Modern and very clean. Great staff. Loved the hotel bar. Location was ideal
Stayed in April 2024
Reviewed: 2 May 2024
Carol
United KingdomBeautiful modern hotel, clean, central, lovely bedding and rooms. Great cafe area. Excellent breakfast. Friendly, helpful staff.
Stayed in April 2024
Reviewed: 30 April 2024
Ciara
IrelandNo faults.
Loved this hotel , Spotless, Fantastic staff especially Mateo in the breakfast area. Extremely perfessional, friendly & helpful. Greeted with a lovely smile & chat every morning. Location was excellent right beside the square & a 5 minutes walk to the train station..Definitely recommend this hotel. Thank-you for a wonderful time.
Stayed in April 2024
Reviewed: 30 April 2024
Dimitar
BulgariaAlthough the hotel is in the center of the city, it is a little bit aside from the central street and is quiet, at least our room (5the floor). The staff was polite, the breakfast was good. There are many restaurants and bars nearby. Generally we liked the town of Sorrento very much.
Stayed in April 2024
Reviewed: 29 November 2023
Sheikh
United Arab EmiratesBreakfast was okay
Stayed in November 2023
Reviewed: 14 November 2023
Katie
United KingdomGreat pool , great breakfast
Stayed in September 2023
Reviewed: 25 October 2023
J
United StatesExcellent location to town, close to train.
Stayed in October 2023
Reviewed: 23 October 2023
Toral
United StatesLocation and great rooftop pool.
Stayed in October 2023
Reviewed: 20 October 2023
Gregory
United KingdomVery central, nice little hotel
Stayed in October 2023
Reviewed: 18 October 2023
Emily
United KingdomWe would’ve liked to use the rooftop bar but it was packed, so ended up in the ground floor bar which was lacking atmosphere compared to upstairs. For breakfast if would’ve been nice to have a better complimentary selection of eggs to serve British & American tastes, I know that a surcharge for eggs (poached, omelette, fried) is normal in Italy, so it’s not really criticism.
We really liked this hotel. It was well situated - nice and close to the train/ bus links (450m, walkable even with cases). Loved the overall location, close to shopping and restaurants. Our room was ok. A little dark as it looked onto a side street. I was initially disappointed but got used to it, and it was quiet at night. The shower was powerful and hot, the bathroom well equipped with nice toiletries. Good wardrobe with lots of hangers and a safe, also lots of storage for cases, which helped us to get comfortable. Beach towels provided which was great. Didn’t use the pool but it looked lovely. Breakfast was good. Attentive and friendly service throughout our stay and lovely coffee. The sweet treats at breakfast were amazing, just had to try not to eat too many!!! Thank you for a lovely stay, we felt it was good value and enjoyed ourselves.
Stayed in October 2023
Reviewed: 11 October 2023
James
United StatesBreakfast was great each morning with incredibly nice staff. Marco and their colleague were awesome in the sky bar each time we went (10/10).
Stayed in October 2023
Reviewed: 11 October 2023
Coleman
United KingdomLunchtime meal overpriced. 16e for very thin slice of breaded meat and fries,
Hotel was spotless. Service great. Location ideal.
Stayed in October 2023
Reviewed: 8 October 2023
Silvia
United StatesThis hotel is exceptional in cleanliness, service, staff friendliness, breakfast buffet, roof top infinity pool and rooftop bar with spectacular views of the Tyrrhenian Sea and the mountains. Highly recommended.
Stayed in October 2023
Reviewed: 1 October 2023
Orit
United StatesRooms are too small. Bathroom doesn’t even have towel hangers, bon shelf or drawer to place toiletries. Fort the price paid I expected moyry
Excellent location just a few steps from piazza Tasso. Excellent breakfast
Stayed in October 2023
Reviewed: 30 September 2023
Karmel
CanadaAbsolutely nothing
The location was exceptional and the staff were second to none - thank you Francesca and Cinzia!!! Kisses and many thanks for making our stay memorable.
Stayed in September 2023
Reviewed: 28 September 2023
Jim
United StatesCannot think of one thing!
Great location, clean, friendly staff
Stayed in September 2023
Reviewed: 23 September 2023
Rachel
IrelandN/A
The Hotel was clean and spacious. Lovely Skybar and infinity pool with great views. The staff were friendly and helpful. Big breakfast buffet to suit all. Excellent location.
Stayed in September 2023
Reviewed: 21 September 2023
Domenico
AustraliaBreakfast selection was great, rooftop bar and pool was a great feature, especially with the weather being so warm
Stayed in August 2023
Reviewed: 19 September 2023
Bronwyn
New ZealandThe proximity to town and the rooftop bar and pool.
Stayed in September 2023
Reviewed: 19 September 2023
Marina
AustraliaSwimming pool was too warm for summer.. a dip to cool off did not really happen as it was warm.
Overall Location, cleanliness, helpful staff. Breakfast was fantastic and the staff thier very helpful
Stayed in August 2023
Reviewed: 17 September 2023
Susan
United KingdomNothing
Location was excellent, right in the middle of town but heard no noise. Breakfast was superb. Room was cool and clean
Stayed in September 2023
Reviewed: 16 September 2023
Rui
United StatesBreakfast, lounge area, decor.
Stayed in September 2023
Biella, Italy
Sutton Coldfield, UK
La Herradura, Spain
Stellenbosch, South Africa
Świnoujście, Poland
Cape Town, South Africa
Tokyo, Japan
Archangelos, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content