The breakfasts were wonderful and the staff very friendly.

Stayed in May 2024

No advice upon arrival of how to access the safe or where it was however on asking staff about this they were helpful. Distance from main historic part of city. You could walk to town in about 40 mins but it was down a steep hill/road and of course same challenge if walking back up steep hill/road. Taxi cost to city approx 17 - 20 euros each way. There was a taxi strike on one day of our stay so this highlighted the hotels remoteness. No fresh fruit at breakfast.

Surroundings were restful. Comfortable bed. Wonderful shower. Soft towels. Clean. Age of property so much character. Helpful staff. Leaving room key with reception when going out was a good security feature as can’t lose it. 24 hour reception. Storing luggage upon checking out until time to collect. Eating breakfast overlooking garden and pool. Polite staff.

Stayed in May 2024

The internet in the room was very bad. If you are staying at the villa, please mind the location (it is located slightly outside the city center with a walking distance of around 30min; public transport is not there but not really reliable).

The villa is very picturesque, and has a very comfy fireplace lounge where you can hang out. My husband and I enjoyed the breakfast, it was a nice selection of savory and sweet options. The room is located not in the main villa but external house but still very nice and spacious.

Stayed in May 2024

nothing

Everything was extraordinary

Stayed in May 2024

Beautiful residence palazzo style. Wonderful staff, very accommodating. The breakfast was specially delicious, and the perfect way to start the day

Stayed in May 2024

The only thing and it had nothing to do with the property is somebody nearby was having a very late night party that carried into early Sunday morning that was extremely loud, but that had nothing to do with the hotel

The location was beautiful, and the room was incredibly comfortable and luxurious

Stayed in May 2024

Don't like to say negative things but we missed having tea/coffee making facilities in the room. Hard to get refreshments as no actual bar, coffee area...until 7.30 at night....however could track staff down and they were happy to make you a tea or a drink.

Beautiful hotel in a green quiet location away from the bussle of the city, yet still within a pleasant 25 min walk .(up hill on way back or taxi for €11-14) Lovely garden to relax in. Big room with very comfortable beds. Great breakfast. Bonus of hop on hop off bus picked up right outside hotel, pay for ticket on bus. Great reasturant in fabulous setting 4 mins walk to the right.

Stayed in May 2024

Nothing.

It’s like a small paradise, close to everything. The location is magical, the staff very helpful, breakfast rich. Our suite beautifully decorated, very spacious and confortable. The garden and the pool just amazing.. Highly recommend!

Stayed in May 2024

A beautiful villa far from the madding crowd!

Stayed in May 2024

A kettle in the room for tea would have made it perfect.

Beautiful villa at an excellent location. Easy walk to town but also perfect connected by public transport. Fantastic restaurant around the corner. The staff couldn’t be nicer and the breakfast is delicious.

Stayed in May 2024

Beautiful location fabulous breakfast wonderful staff So peaceful to come back to after a day in Florence I would highly recommend Park Palace.

Stayed in April 2024

I did not realise I have booked an annex. Even it was quite good. Just be careful because you may end in not main building area.

Everything.

Stayed in May 2024

Staff at the reception is very picky, asked me to go back to my office in the night to take my passport because picture was not enough, and my girlfriend has original one for herself but still he create a drama, because photo was not enough for the check in, even with promise to bring the morning after. He said no. Very unwelcoming check in.

Good location and interior

Stayed in April 2024

All good

Excellent breakfast, very helpful and professional staff, comfortable and spacious room

Stayed in April 2024

Nothing

Feeling at home

Stayed in April 2024

the breakfast staff was excellent. Friendly with all guest from the minute we entered until when we left.

Stayed in May 2024

Nothing!

It was quiet and spacious

Stayed in March 2024

It is a beautiful property. Everyone could not have been more welcoming. They were very accommodating in helping us store our luggage. The breakfast was delicious.

Stayed in April 2024

BREAKFAST WAS GREAT. ROOM AS WELL. DID NOT USE THE POOL

Stayed in April 2024

Mosquito was annoying and my son was bit (we stayed late April)

Park atmosphere, excellent room setup and renovation, breakfast was good, outdoor swimming pool

Stayed in April 2024

Team is awesome, service is exceptional, food is delicious, high class property.

Stayed in April 2024

Everything was amazing!!! No complaints!

I loved everything about the hotel. Clean, beautiful, staff very nice and helpful. Great location and the breakfast was excellent! We can asked for better breakfast!!! I recommend this hotel ! Never disappointed!

Stayed in April 2024

The weather!

Lovely atmosphere and friendly staff. Big, comfortable bed and beautiful views. Fabulous breakfast

Stayed in April 2024

Every single thing, if you have a car to get to the centre and main attractions you would probably need to stay there. Most calming and relaxing place with exceptional service and staff

Stayed in April 2024