It was a pleasure to stay here! The apartment is near the sea, quiet and very clean. But the most important is the help from Massimo. He provided us all the tips we needed to have a nice holiday.

Stayed in April 2024

Our room was quite dark and although it opened onto a small courtyard, this was not private and we were told we shouldn't leave doors open - which meant no fresh air while we were sleeping. The apartment opened onto the street, and though this was quiet the glass doors let in a lot of light during the night - blackout curtains would have helped. It was a large apartment, but the bathroom was quite small.

The hotel was in a quiet location, but close to some wonderful restaurants. The staff were extremely helpful which made our visit very easy. The furnishings were lovely.

Stayed in April 2024

All good.

The location was perfect for exploring Ortigia. The view of the Mediterranean is amazing. We had plenty of space in the apartment. Breakfast at a nearby bakery was excellent. Staff were helpful and knowledgeable. The valet service worked well.

Stayed in April 2024

The room was beautiful but the hot water doesn’t last too long for two showers, but that would not deter me from staying there.

Located in the old part of town on a side street and we could easily walk to many sites. We had access to the rooftop with beautiful views.

Stayed in March 2024

The TV could be in a better position and a multilingual TV package would be a good idea!!!!

The apartment was great. Massimo was a fund of information and Angelo the perfect gent. Prime position in Ortigia with great local bathing. Lots of good restaurants around. A very short walk from the Duomo piazza. Excellente!!!!!

Stayed in October 2023

nothing

close to beach

Stayed in September 2023

The water was lukewarm for a shower.

Loved the location, the size of the rooms and helpful staff.

Stayed in September 2023

Our particular room was large and comfortable, but was right on the street with a glass door entrance. It was covered with a thin curtain and the we needed to put up a portable screen. Fortunately the area was relatively quiet at night.

The location was superb and the staff was very helpful and accommodating..they have a roof top terrace with a wonderful ocean view.

Stayed in September 2023

Nothing.

We loved our stay in this stunningly appointed apartment located in beautiful Ortigia. The location in a quiet authentic street is ideal for exploring Ortigia. Our host, Massimo was extremely attentive assisting us with bookings and taxis. Within a few metres of the hotel is a swimming platform - perfect after a day out and about. Highly recommended.

Stayed in September 2023

Prompt, friendly and helpful communication before arrival. The suite is very spacious with a really comfortable bed, excellent air conditioning and we loved the private terrace and roof-top sunbathing area, overlooking the sea. MASSIMO AND ANGELO are the biggest assets to this business, by far. They manage to afford their guests privacy whilst providing exceptionally good customer service. We were given lots of useful information prior to arrival and when we reached the hotel. The hotel organised our taxis from and to the airport- which was a great help.

Stayed in September 2023

The staff was exceptional! They made sightseeing and dining recommendations that all exceeded our expectations. They were very attentive and always available. The location was wonderful as well!

Stayed in September 2023

Nothing. If we had to find a negative it would be no beach as such (but not a problem as we're aware this is often the case in Italian resorts)

Location is excellent and perfectly placed for exploring ortigia island. Helpful staff - outstanding customer service from Massimo. Excellent air conditioning!

Stayed in September 2023

No Wi-Fi

Very polite staff Great recommendations on line

Stayed in September 2023

Nothing

The hotel is just magnificent and the guys at the front desk are excellent.

Stayed in September 2023

What a lovely stay we had at the Hotel Ortiga. Everything was just perfect! Very soacious accomodation with an outdoor patio ! I will dream of staying here again to experience the comfort and hospitality this hotel offered! This hotel came highly reccommended and I will pass on the recommendations ❤️ Thankyou Masimo

Stayed in August 2023

there is only one bathroom and it is en suite to one of the two double of the two bedrooms - so everyone has to go through (day and night) to use the facilities. Also it took some time to get used to there being no doors!

the property is beautiful and in a wonderful location. but best of all, Massimo in reception is wonderful - nothing is too much trouble for him!

Stayed in August 2023

The access to the breakfast

It s clean and confy

Stayed in June 2023

No windows to open in the apartment so it became stuffy.

Delightful breakfast taken on the rooftop terrace, overlooking the sea.

Stayed in June 2023

Our apartment had some small issues with bathroom but a very friendly staff quickly resolved it. For breakfast an option of fruits and vegetables would be appreciated.

Great location in the slightly quieter part of the Ortigia Island. Very friendly host!

Stayed in June 2023

Perfect location facing the sea and within walking distance to all of the sights. The Hotel is full of charm and Massimo the manager is an excellent host, who will provide you with everything you need to know to make your stay as enjoyable as possible.

Stayed in June 2023

well located, clean and spacious and excellent staff with personal attention. The small number of rooms means it is a much more personalised level of care. Staff provided greet recommendation for food and activities and handled all reservations, bookings and taxis promptly and accommodated changing plans at all hours

Stayed in June 2023

no wifi in the sea view apartment, the staircase up to the mezzanine bedroom is a little tricky. Need to leave a light on downstairs to access the bathroom safely in the night.

very spacious, good communication

Stayed in June 2023

nothing to dislike

the hotel was so unusual with luxurious originality… the manager made us feel so welcome nothing was too much trouble. The situation of the hotel was perfect .. we would definitely return!

Stayed in May 2023

There is nothing that could have been better--it was fabulous and we are grateful.

The staff are so warm, welcoming, and helpful, they guided us every step of the way to secure our vehicle and luggage and to get us settled in our beautiful suite with terrace. The property is hidden in a sweet residential sweet so we felt the sights and sounds of Ortigia authentically. The views from the rooftop terrace are unmatched, the breakfast vouchers at the sweet and delicious Violetta Bakery made our mornings nourishing and delicious, and the location is perfection for seeing all of the island. Grazie Mille, Royal Ortigia Suites!!

Stayed in May 2023