Vicolo Tre Marchetti 11, Verona Historical Centre, 37121 Verona, Italy
#3 of 74 hotels in Verona
Guests' ChoiceBased on 1668 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.7
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Judith
United KingdomNothing
Wonderful young staff team so helpful couldn’t do more for you. So close to arena and shops. Lovely roof top bar. Bedrooms lovely
Stayed in May 2024
Reviewed: 24 May 2024
Carol
United KingdomAll staff were amazing
Stayed in May 2024
Reviewed: 22 May 2024
Kirill
Switzerlandgreat service, perfect location and very nice breakfast everything was great, i would only reccomend to give free water at check-in
Stayed in May 2024
Reviewed: 18 May 2024
Natalija
SloveniaThe hospitality and the electric car service. Upon arrival they take the car to their garage to charge and upon leaving it arrives back fully charged.
Stayed in May 2024
Reviewed: 16 May 2024
Ml
AlbaniaEverything, the call that they made before arrival to be prepared for us. The check in was easy and they treated us as the royal family. The staff everywhere had a honest smile ,always there to help. The room was very good... dinner delicious, breakfast amazing... Location perfect... Check out was the point to the " i", to make the experience perfect... the staff asked us if we need water for our trip.. Unfortunatly we were short there,but for sure we we will visit this hotel again.. the best experience in Europe. For sure this hotel has to have 2 more stars😊 Thank you to all the staff!
Stayed in May 2024
Reviewed: 16 May 2024
Bhinge
IndiaEverything was nice.
Great location, comfortable room, very friendly staff, good breakfast. Most importantly, very easy parking in the building itself!
Stayed in May 2024
Reviewed: 15 May 2024
Julia
GermanyNothing.
It's my favorite hotel in Verona. Hence I am staying there as often I can. Highlight is the cute rooftop terrace with view onto the arena. The service is every time top.
Stayed in March 2024
Reviewed: 15 May 2024
Melinda
Saudi ArabiaNothing, everything meet our expectations !
Catered for all nationality. Very good
Stayed in May 2024
Reviewed: 12 May 2024
Olena
PolandGood location
Stayed in March 2024
Reviewed: 12 May 2024
Sean
IrelandCentral but not too busy. High quality offering in all regards.
Stayed in May 2024
Reviewed: 10 May 2024
Rachel
United KingdomN/a
The location was superb, the room and bathroom very clean and comfortable and staff went the extra mile to be helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Corinne
United KingdomPlease add food allergy information to the buffet breakfast
Many thanks for the upgrade to celebrate our wedding anniversary. The location is excellent and the buffet breakfast had the best eggs all holiday. Great selection of breakfast cakes too.
Stayed in May 2024
Reviewed: 9 May 2024
Eric
United StatesVery crowded area. Difficult to get to by car. Taxi recommended Arena music until late
Location by the arena. And proximity to all the downtown shopping
Stayed in May 2024
Reviewed: 9 May 2024
Andrew
United KingdomThe terrace. I thought it would be more accessible. It’s open to the public and so gets very busy. It’s needs to have a hotel guest only area.
Location was excellent The staff are truly amazing
Stayed in May 2024
Reviewed: 7 May 2024
Diana
RomaniaEverything was just perfect
Stayed in May 2024
Reviewed: 7 May 2024
Shane
IrelandFantastic hotel. Excellent staff. Excellent location. Could not fault anything in this hotel A1. Lovely rooftop bar as well. Rooms were spotless and new. I wouldn't hesitate to book here again.
Stayed in May 2024
Reviewed: 7 May 2024
Ralf
DenmarkLiked it all
Fantastic staff - cute dog receptionist (Weimaraner)
Stayed in May 2024
Reviewed: 7 May 2024
Elsa
AlbaniaEverything was perfect, the location, the room, the arena terrace has an amaizing view and vibe. The staff was really friendly and polite. Will defenitely come back! Thank you 😊
Stayed in May 2024
Reviewed: 7 May 2024
Johann
Austriathe air condition was a little loud
Stayed in May 2024
Reviewed: 5 May 2024
Alison
United KingdomFabulous location, superb room, very friendly and efficient staff , great rooftop bar - cocktails amazing. Service was so prompt . Best coffee at breakfast . Loved this hotel
Stayed in May 2024
Reviewed: 4 May 2024
Agnieszka
United StatesN/a
Beautiful room with the view on the Roman Arena. I hope to get the same room next time 😁
Stayed in April 2024
Reviewed: 3 May 2024
Toni
CroatiaI didn't like it because they don't have 5 stars and they deserved it.
The best hotel staff, who will help you with everything you need. Dinner on top of the hotel with a view of the Verona Arena.
Stayed in May 2024
Reviewed: 2 May 2024
Kristen
United StatesEverything was perfection!
Fantastic location, amazing rooftop bar, right next to a 10X Michelin restaurant that was fabulous; service was off the charts - so accommodating & welcoming! We fell in love with/Verona & Hotel Milano definitely added to our love of Verona
Stayed in May 2024
Reviewed: 1 May 2024
Alexandra
Romania-
Central location near the Arena, friendly staff, amazing breakfast, we will come back here
Stayed in May 2024
Husseren-les-Châteaux, France
São Bartolomeu da Serra, Portugal
Sharm El Sheikh, Egypt
Ubud, Indonesia
Rome, Italy
Minami Aso, Japan
Rio de Janeiro, Brazil
Reims, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content