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Reviews of Hotel Firenze 3 stars

San Marco 1490, Salizada San Moise', San Marco, 30124 Venice, Italy

#300 of 300 hotels in Venice

Guests' Choice

Review score

Based on 599 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.9

  • Facilities

    8.9

  • Staff

    9.8

  • Value for money

    9.0

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 24 May 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We could not get air conditioning working

    Great location, staff and facilities

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Enjoyably comfy stay with superb guidance from staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No kettle on the room

    Quiet, amazingly helpful staff, centrally situated, comfy bed, great shower. Delicious breakfast (no cooked options but I seldom have those). Spotless. Many thanks! Would highly recommend.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Great hotel in a prime location with friendly service
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great, we couldn't think of any improvements. We were traveling in a family of six, so we had three rooms. This made it a little expensive compared to an AirBnB, but the location, hospitality, and simplicity of staying in a hotel made the difference for us.

    The Hotel Firenze was a great place to stay. The front desk people were friendly and very informative about sights and touring options, including taxi service to the airport at a much lower cost than an online booking. The room was clean and comfortable, and the shower had good water pressure and temperature. The breakfast service and food were enjoyable. The view from the top floor terrace was beautiful.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Amazing and comfortable!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    I had an amazing four-night stay at this hotel. The location is perfect, making it super easy to explore the area. The staff were incredibly warm and helpful, making me feel right at home. And the breakfast was delicious every morning! Thanks for a wonderful experience! I definitely will come back next time and recommend to my friends!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Location

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    perfect
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Only one minus is the breakfast sitting was very small and serving ladies were not that friendly

    location facilities kind people at reception and very helpful

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was small however it did seem on par with others in the city.

    The staff were excellent and make the hotel. They are so friendly, helpful, and knowledgeable. The staff care about making sure that your experience with not just them but Venice is everything you wanted.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location and clean

    Stayed in April 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The personal touches exemplified by the very pleasant, friendly and helpful front desk staff, welcome drink and all the little things that make guests feel welcome and valued. Communication prior to arrival to assist with best transportation option took away the uncertainty and the location of the hotel made for a perfect choice.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Being so centrally located and our room on the first floor was a bit noisy. Thankfully the crowds are not out late so by about 10:30 it’s pretty quiet. The location is both great and maybe the only drawback, depends on your priorities

    Historic and decorated classic Venetian, the location was very central to St Marks square which is both a great thing but also has its drawbacks. A special recognition for Andrea at the front desk, he was friendly, informative and overall amazing. Obviously a proud Venetian and he gave us so much helpful info that just isn’t in any books or blogs

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Would stay here again forsure!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - perfect!!

    Staff was incredibly welcoming and helpful; room was small but completely sufficient. Very clean!!

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Great Stay in Cinque Terre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Great staff - Super helpful - close to train station - Great Breakfast

    Stayed in March 2024

  • Reviewed: 5 April 2024

    9.0
    Best value for money hotel in Italy so far.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    more international TV channels

    Excellent location, excellent breakfast, super friendly and supportive staff. Super nice top terrace with 360 view. Best value for money hotel in Italy so far.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Such a lovely welcome from the staff. They were extremely helpful and suggested lot’s of places to visit. Would definitely recommend this hotel.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Quaint boutique hotel!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was a bit compact and lacked storage space. Dressers or similar would be convenient to store our belongings.

    Great location and staff! So close to Piazza San Marco, water bus landings, restaurants & more. Great service: arrival drink, daily sweets. The roof terrace is a magnificent spot to relax, especially at sunset.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    You can’t stay closer to SanMarco and ferry ships plus enjoy friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The sink is leaking, but that will be easy to fix. The served breakfast variation is very “special” but the breakfast lady’s are friendly and handle that curious seating that is caused by Venice smallest spacing circumstances. What was really painful was the terrible tourist noise , but hey we stayed at a hotspot, a noise that could be fixed was the inside noise: neighbors room walls should be isolated, the air hole drills over the room doors may prevent fungus but the noise outside the hotel room doors was passing right away through half the night. Still, the staff and the location are top.

    Top located. You can not stay any closer to San Marco. Awesome beautiful shops, and Pizza Martini just around the corner. Two minutes walk to the main ferry boat lines. Will love to stay there again, very friendly staff, minibar wifi and cable tv, heating in bathroom good to get your soaking clothes dry. Amazing look from the rooftop.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Outstanding Venetian atmosphere matched by wonderful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Our room was a bit noisy if the windows were open.

    The hotel was only minutes from the Airport water bus and in a fantastic location near St Marks Square. The hotel staff could not have been better, giving us invaluable advice on where to go and where to eat. Room was as in pictures, very pretty with a lovely bathroom. Overall a great stay.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Amazing stay in Venice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing location so close to everything, only a short distance from St. Marcs Square. The room was small but was clean and very comfortable. The view from the rooftop terrace was great, and we even had a view of the cannal from our room. The best part of the stay had to have been the lovely staff, we received such incredible suggestions of things to do and places to see and they really made our stay very special.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Ideally located a short steps away from San Marco Square, the hotel is simple but clean and comfortable with a good breakfast. The staff is absolutely exceptional, from the very warm welcome upon check-in and help during the stay. A very human touch

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    We had a great trip. The staff were amazing and helpful. The hotel has that old Venetian charm and we were looked after
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit cramped.

    Excellent location close to St Marks square and the waterbus.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    A most memorable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It was my 60th birthday and they made the stay with them really special. Our room was upgraded to have a balcony, and the staff were so helpful with information about Venice. Even suggesting a wonderful walking route to see the best of Venice. The pastries for breakfast were full of flavour. The breakfast staff were also very helpful, giving us a takeout breakfast when we had an early train to catch. All in all it was a fabulous stay made even better by our Hotel and staff.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    We will be back and when we do we will stay at Hotel Firenze
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The noise from other guests is quite noticeable. The shower temperature was temperamental!

    The hotel is perfectly located for transfers, sight seeing and local transport. The advice from reception about things to see was far better than anything we read in a tourist guide. They’re advice made our trip truly unforgettable (and exhausting - lots of walking!!)

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Would definitely recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The location right by the Piazza San Marco was great. Daily breakfast was tasty. Staff went above and beyond to make us feel at home

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing that i didnt like

    Room was clean. Lokation was perfect. Staff was polise and helpfull.

    Stayed in March 2024

Showing 1 – 25

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