San Marco 1490, Salizada San Moise', San Marco, 30124 Venice, Italy
#300 of 300 hotels in Venice
Guests' ChoiceBased on 599 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.9
Facilities
8.9
Staff
9.8
Value for money
9.0
Free WiFi
9.2
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End of dialog contentReviewed: 24 May 2024
Richard
United KingdomWe could not get air conditioning working
Great location, staff and facilities
Stayed in May 2024
Reviewed: 22 May 2024
Leonard
United KingdomNo kettle on the room
Quiet, amazingly helpful staff, centrally situated, comfy bed, great shower. Delicious breakfast (no cooked options but I seldom have those). Spotless. Many thanks! Would highly recommend.
Stayed in May 2024
Reviewed: 21 May 2024
Robert
United StatesEverything was great, we couldn't think of any improvements. We were traveling in a family of six, so we had three rooms. This made it a little expensive compared to an AirBnB, but the location, hospitality, and simplicity of staying in a hotel made the difference for us.
The Hotel Firenze was a great place to stay. The front desk people were friendly and very informative about sights and touring options, including taxi service to the airport at a much lower cost than an online booking. The room was clean and comfortable, and the shower had good water pressure and temperature. The breakfast service and food were enjoyable. The view from the top floor terrace was beautiful.
Stayed in May 2024
Reviewed: 18 May 2024
Xin
ChinaNone
I had an amazing four-night stay at this hotel. The location is perfect, making it super easy to explore the area. The staff were incredibly warm and helpful, making me feel right at home. And the breakfast was delicious every morning! Thanks for a wonderful experience! I definitely will come back next time and recommend to my friends!
Stayed in May 2024
Reviewed: 16 May 2024
Ian
United KingdomLocation
Stayed in May 2024
Reviewed: 14 May 2024
Joost
BelgiumOnly one minus is the breakfast sitting was very small and serving ladies were not that friendly
location facilities kind people at reception and very helpful
Stayed in May 2024
Reviewed: 13 May 2024
Matthew
United KingdomThe room was small however it did seem on par with others in the city.
The staff were excellent and make the hotel. They are so friendly, helpful, and knowledgeable. The staff care about making sure that your experience with not just them but Venice is everything you wanted.
Stayed in May 2024
Reviewed: 10 May 2024
Barbara
United StatesNothing
Great location and clean
Stayed in April 2024
Reviewed: 9 May 2024
Ragne
CanadaThe personal touches exemplified by the very pleasant, friendly and helpful front desk staff, welcome drink and all the little things that make guests feel welcome and valued. Communication prior to arrival to assist with best transportation option took away the uncertainty and the location of the hotel made for a perfect choice.
Stayed in May 2024
Reviewed: 4 May 2024
Rosanne
United StatesBeing so centrally located and our room on the first floor was a bit noisy. Thankfully the crowds are not out late so by about 10:30 it’s pretty quiet. The location is both great and maybe the only drawback, depends on your priorities
Historic and decorated classic Venetian, the location was very central to St Marks square which is both a great thing but also has its drawbacks. A special recognition for Andrea at the front desk, he was friendly, informative and overall amazing. Obviously a proud Venetian and he gave us so much helpful info that just isn’t in any books or blogs
Stayed in April 2024
Reviewed: 25 April 2024
Joanne
CanadaNothing - perfect!!
Staff was incredibly welcoming and helpful; room was small but completely sufficient. Very clean!!
Stayed in April 2024
Reviewed: 17 April 2024
Jayant
United StatesGreat staff - Super helpful - close to train station - Great Breakfast
Stayed in March 2024
Reviewed: 5 April 2024
Ivaylo
Bulgariamore international TV channels
Excellent location, excellent breakfast, super friendly and supportive staff. Super nice top terrace with 360 view. Best value for money hotel in Italy so far.
Stayed in April 2024
Reviewed: 30 March 2024
Hyland
IrelandSuch a lovely welcome from the staff. They were extremely helpful and suggested lot’s of places to visit. Would definitely recommend this hotel.
Stayed in March 2024
Reviewed: 29 March 2024
Midnightshadow
United StatesRoom was a bit compact and lacked storage space. Dressers or similar would be convenient to store our belongings.
Great location and staff! So close to Piazza San Marco, water bus landings, restaurants & more. Great service: arrival drink, daily sweets. The roof terrace is a magnificent spot to relax, especially at sunset.
Stayed in March 2024
Reviewed: 28 March 2024
Manfred
AustriaThe sink is leaking, but that will be easy to fix. The served breakfast variation is very “special” but the breakfast lady’s are friendly and handle that curious seating that is caused by Venice smallest spacing circumstances. What was really painful was the terrible tourist noise , but hey we stayed at a hotspot, a noise that could be fixed was the inside noise: neighbors room walls should be isolated, the air hole drills over the room doors may prevent fungus but the noise outside the hotel room doors was passing right away through half the night. Still, the staff and the location are top.
Top located. You can not stay any closer to San Marco. Awesome beautiful shops, and Pizza Martini just around the corner. Two minutes walk to the main ferry boat lines. Will love to stay there again, very friendly staff, minibar wifi and cable tv, heating in bathroom good to get your soaking clothes dry. Amazing look from the rooftop.
Stayed in March 2024
Reviewed: 24 March 2024
Karen
United KingdomOur room was a bit noisy if the windows were open.
The hotel was only minutes from the Airport water bus and in a fantastic location near St Marks Square. The hotel staff could not have been better, giving us invaluable advice on where to go and where to eat. Room was as in pictures, very pretty with a lovely bathroom. Overall a great stay.
Stayed in March 2024
Reviewed: 23 March 2024
Michelle
South AfricaAmazing location so close to everything, only a short distance from St. Marcs Square. The room was small but was clean and very comfortable. The view from the rooftop terrace was great, and we even had a view of the cannal from our room. The best part of the stay had to have been the lovely staff, we received such incredible suggestions of things to do and places to see and they really made our stay very special.
Stayed in March 2024
Reviewed: 22 March 2024
Sylvain
United KingdomIdeally located a short steps away from San Marco Square, the hotel is simple but clean and comfortable with a good breakfast. The staff is absolutely exceptional, from the very warm welcome upon check-in and help during the stay. A very human touch
Stayed in March 2024
Reviewed: 20 March 2024
Simon
United KingdomA bit cramped.
Excellent location close to St Marks square and the waterbus.
Stayed in March 2024
Reviewed: 17 March 2024
Anna
United KingdomIt was my 60th birthday and they made the stay with them really special. Our room was upgraded to have a balcony, and the staff were so helpful with information about Venice. Even suggesting a wonderful walking route to see the best of Venice. The pastries for breakfast were full of flavour. The breakfast staff were also very helpful, giving us a takeout breakfast when we had an early train to catch. All in all it was a fabulous stay made even better by our Hotel and staff.
Stayed in March 2024
Reviewed: 17 March 2024
Phil
United KingdomThe noise from other guests is quite noticeable. The shower temperature was temperamental!
The hotel is perfectly located for transfers, sight seeing and local transport. The advice from reception about things to see was far better than anything we read in a tourist guide. They’re advice made our trip truly unforgettable (and exhausting - lots of walking!!)
Stayed in March 2024
Reviewed: 16 March 2024
Megumi
United StatesNothing
The location right by the Piazza San Marco was great. Daily breakfast was tasty. Staff went above and beyond to make us feel at home
Stayed in March 2024
Reviewed: 13 March 2024
Mustafa
TurkeyThere was nothing that i didnt like
Room was clean. Lokation was perfect. Staff was polise and helpfull.
Stayed in March 2024
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