Via Nastro Verde 23, 80067 Sorrento, Italy
#20 of 88 hotels in Sorrento
Guests' ChoiceBased on 570 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
8.7
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
9.2
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End of dialog contentReviewed: 25 May 2024
Alison
United KingdomThe food in the restaurant is quite expensive and quite rich. The portion sizes are huge and I feel especially the starters could do with being smaller. One starter I had was enough for 4 people (and I have a good appetite!). I feel they could do with another food option in the evening along the lines of their lunchtime menu because if you don’t fancy the full blown restaurant menu there is no other option other than to into the centre to eat - I feel like they are missing a trick there. It would be useful to have a bus back around 10.30. Currently there is a 2hr gap between 9.30 and 11.30 for the courtesy bus and it is a bit of a rush to eat and get the 9.30 unless you eat very early. A taxi costs €35 one way.
It is an attractive hotel with great pool area and the staff are very good. It is very clean and the breakfast is excellent. There is a pool snack menu serving sandwiches and a lunchtime menu which is good. They lay on a courtesy bus to the centre which is good and runs frequently during the day. There is a handy 15min walk to the centre if you miss the bus or fancy the exercise. It is a bit steep coming back up but not too bad.
Stayed in May 2024
Reviewed: 24 May 2024
Sarah
United KingdomThe staff are very friendly, very accommodating, really going the extra mile to make sure you have a good stay.
Stayed in May 2024
Reviewed: 21 May 2024
Sarah
United KingdomNothing, the hotel was great.
This was a beautiful hotel which was very clean. The staff were all very helpful and the food was great too. They have a dedicated vegetarian and vegan menu which was useful.
Stayed in May 2024
Reviewed: 20 May 2024
Sandra
United KingdomThat there was no coffee or tea facilities in the room.
Everything was beautiful,
Stayed in April 2024
Reviewed: 20 May 2024
Garth
United KingdomWhile the bus to and from the town is handy it was regularly 10-15 min late going down into town and on 2 occasions we arrived at the time it was to leave on the way back to the hotel only to find out it had left early forcing us to get a taxi (bloody expensive here)
Lovely hotel, the staff were very friendly and helpful. Food was great and the views over the bay in the evening would take some beating
Stayed in May 2024
Reviewed: 19 May 2024
Hugh
United KingdomGood location away from the crowds with lovely views over Sorrento. Lovely building inside. Beautiful room. Comfortable beds. Light and airy with a very nice heated pool outside. Lovely dining room. Good shuttle bus down to the town.
Stayed in May 2024
Reviewed: 12 May 2024
John
FranceWe were in the Annex, about 200m walk from the hotel, not good when raining
Fabulous views from the bar and restaurant
Stayed in May 2024
Reviewed: 9 May 2024
Js
Portugal---
Wonderful hotel, comfortable room with breathtaking view, perfect breakfast, very nice staff, available shuttle from the hotel to Sorrento city centre. Highly recommended.
Stayed in May 2024
Reviewed: 7 May 2024
Zeyd
Swedenfood / fixed menu proposed at the restaurant was a disgrace...
Location, views, pool, staff were very good
Stayed in April 2024
Reviewed: 7 May 2024
Danielle
United KingdomI can’t say there was anything that I didn’t enjoy about the hotel
I enjoyed the location of the hotel, the view was so scenic. I feel like this hotel isn’t advertised enough, especially on social media. I feel if the hotel focused more on this, they would get more custom. Not to say the hotel wasn’t busy, as it was! But the pictures don’t do it justice, but it exceeded my expectations when I arrived.
Stayed in May 2024
Reviewed: 4 May 2024
Robert
United States****
The restaurant and the restaurant staff is very good and they took very good care of everything.
Stayed in April 2024
Reviewed: 4 May 2024
Blenda
BrazilOur room was a little far from The main facilities, such as The restaurant and pool.
The Service was really Good. We loved all The staff, but specially The lady from Argentina. The food was amazing, and so was The house wine. They have an wonderfull jacuzzi outside, and the pool is beautiful. We spent our honeymoon there and loved it.
Stayed in April 2024
Reviewed: 1 May 2024
Josefina
United StatesNo response
Beautiful views of surrounding area. Staff was friendly, attentive and helpful.
Stayed in May 2024
Reviewed: 1 May 2024
Lewis
CanadaThe shuttle was great but occasionally caused some issues.
Great view of the Bay! Food and service was exceptional!
Stayed in April 2024
Reviewed: 28 April 2024
Nissim
IsraelAll clean and quiet, the parking and van service are useful
Stayed in April 2024
Reviewed: 26 April 2024
Pillay
South AfricaNone
Great Breakfast and helpful that there is shuttle between town and the accommodation
Stayed in March 2024
Reviewed: 21 April 2024
Lauren
United KingdomFantastic view, lovely shuttle service to the town and really friendly staff. Room was huge and beautiful!
Stayed in April 2024
Reviewed: 20 April 2024
Christopher
United KingdomThe hotel was amazing and has a beautiful restaurant, which is good value. The staff were very friendly and attentive. However, the food could be hit and miss and if there was an area for improvement in would be to focus on a consistent approach.
The hotel, room and facilities were fantastic in a beautiful location. Staff were very friendly and attentive. It was great value for money.
Stayed in April 2024
Reviewed: 19 April 2024
Ivey
United KingdomThe hotel was so clean, the staff were super friendly and the hotel shuttle was ideal for getting to the town centre. Definitely recommend staying here.
Stayed in April 2024
Reviewed: 18 April 2024
Priya
United KingdomSuperb clean hotel with great views. Good location slightly out of city centre but within 20 min walk or free shuttle service Special mention to Melina who went out of her way to help us with restaurants and to Ernesto the restaurant manager and his team for always accomodating us last minute or for specific requests
Stayed in April 2024
Reviewed: 17 April 2024
Laura
United KingdomAbsolutely nothing could have been improved for our stay
The location is beautiful and the shuttle bus is so helpful. The room and hotel are immaculately clean, staff look after you so well. Lovely to sit on the terrace with a cocktail after a day of sightseeing. The breakfast was excellent and so was dinner. We really enjoyed every moment of our stay
Stayed in April 2024
Reviewed: 16 April 2024
Alex
United KingdomFree Shuttle Bus isn’t currently reliable. Bus not turning up at the timetable given by staff. On three occasions it was on time, two of those was the replacement service due to staff holiday.
Very well presented, reception staff were very friendly and approachable. Bar and Dining staff were delivering 5* service at breakfast. Facilities are great with Jacuzzi and heated pool, housekeeping team also take pride in their work. Would definitely stay here again for the price we paid as great value for money and a walkable distance to town in 25 minutes. (April 2024).
Stayed in April 2024
Reviewed: 15 April 2024
Clive
United KingdomEverything
Very clean, very helpful and friendly staff . Fantastic views
Stayed in April 2024
Reviewed: 14 April 2024
Papia
United StatesView cleanliness and great employees and staff
Spotless. Great view. Loved shuttle. Dinner great and breakfast exceptional. But mostly the staff were so helpful and kind. Couldn’t have been nicer. Highly recommend. Have been twice and want to go again
Stayed in March 2024
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