Via Vittorio Emanuele, 291, 90133 Palermo, Italy
#28 of 91 hotels in Palermo
Guests' ChoiceBased on 808 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.8
Facilities
8.3
Staff
9.3
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 19 May 2024
Ann
AustraliaVery central location everything at your doorstep. Accommodation was very basic but clean and comfortable. Lovely rooftop restaurant/bar
Stayed in May 2024
Reviewed: 9 May 2024
Alison
AustraliaThe sink in the bathroom was slow to drain. The shower was a bit unruly
Brilliant location. We booked a room with a view and it was a great view. The rooftop bar is amazing. Excellent selection for breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Jillian
AustraliaThe location. Good room size. Breakfast Helpful, friendly staff
Stayed in May 2024
Reviewed: 6 May 2024
Lyn
United KingdomLifts didn’t always work. Mould around bath. Wider range of fruit for breakfast, only apple & orange offered.
Central location, comfortable room & helpful staff
Stayed in May 2024
Reviewed: 1 May 2024
Christof
AustriaRoom could use a renovation, cleaning could be more thorough
Location
Stayed in April 2024
Reviewed: 11 April 2024
Kadir
TurkeyNothing
Location and staff was excellent
Stayed in March 2024
Reviewed: 11 April 2024
Rongna
United KingdomThe best location, my room side the street, v
Stayed in April 2024
Reviewed: 6 April 2024
Angèle
ItalyRooms are dark and sober but mattresses and pillows are comfortable.
Very central location and good value for money
Stayed in April 2024
Reviewed: 4 April 2024
Donald
CanadaDecor is basic, but that is less important than the other points.
Location is amazing. Comfortable beds. Nice staff. Good breakfast.
Stayed in April 2024
Reviewed: 3 April 2024
Louise
IrelandThe rooftop terrace is incredible. Breakfast was great. The staff were very helpful and friendly. The location is perfect
Stayed in April 2024
Reviewed: 1 April 2024
Tamas
Hungarylocation is verything!
Stayed in April 2024
Reviewed: 29 March 2024
Ariana-stanca
RomaniaOne of the towels was missing (in all the days we stayed there). The cleaning staff didn't wait for us to check out and they started to prepare the room for the next guests; that meant that she put my luggage with the wheels on the bag with my computer.
The location is great. The reception is present when you need them. The Sun Terrace (open for guests until 6 p.m.) is amazing. The room is really big.
Stayed in March 2024
Reviewed: 23 March 2024
Oleksii
PolandTo login to Wi-Fi I needed to do additional registration on some platform.
Great customer service, good English. Amazing view terrace <3
Stayed in January 2024
Reviewed: 20 March 2024
Wisty
CanadaGreat value for the money. Right in the heart of the main pedestrian area. Easy walking distance for the central train stain, even when carrying small suitcases. Would definitely recommend this hotel for a night or two in Palermo
Stayed in March 2024
Reviewed: 4 March 2024
Damir
MontenegroWindows are transparent and oriented to windows of other rooms so it's not possible to open it and to keep the privacy. I didn't like the corridors of the hotel, they are going up and down, with stairs, which is not suitable for the baggage.
Great location in the very center of the Palermo. Rooms are big and very comfortable. Very clean. Breakfast is very nice, but I missed olives and for example grilled vegetables. Taxi and bus station to airport is very near. Hotel is in quit area.
Stayed in February 2024
Reviewed: 19 February 2024
Alper
TurkeyIn the first day the heating in the room was a bit problematic but it was then solved.
Staff was very nice, a special thanks to Giuseppe who has been very helpful along the day. Clean room, nice neighborhood.
Stayed in February 2024
Reviewed: 17 February 2024
Steve
United StatesOur room lacked drawers for storing clothes, so a second suitcase stand would have been extremely helpful. Also, while the hotel has signage reminding guests to maintain quiet in the corridors, the floors had a hard covering (this seems to be standard in Italy) and closing room door securely created a surprisingly loud noise.
Overall, we liked the facility a lot. A surprisingly large room, tasteful but not overly fancy; strong emphasis on sustainability (such as soap dispensers with humorous reminders to use less water); extensive breakfast offered in the rooftop terrace, which has a spectacular view of the city center; and a cheerful, professional, and responsive front-desk staff.
Stayed in February 2024
Reviewed: 8 February 2024
Aida
MontenegroFloors are like labyrinth. Also, one of my colleague couldn't come because of the pneumonia and hotel didn't offer to refund the already payed room.
The breakfast is very nice, with more sweet then salty options. I would like to have more vegetables, for example grilled as well as olives as something typical for Sicily.
Stayed in February 2024
Reviewed: 6 February 2024
Ufuk
PolandBetter breakfast.
Location. Roof top!
Stayed in February 2024
Reviewed: 1 February 2024
Nvo
MontenegroNo fruits and no olives for breakfast. It is wierd that hotel in Mediteraninan doesn't offer olives. Also I didnt like the lobbyies cause they are like labyrinth.
Breakfast is nice. It was on the roof, which is excelent. Location is perfect! In the center of famous things but very silent zone.
Stayed in February 2024
Reviewed: 31 January 2024
Berkay
TurkeyBreakfast was not included in the price.
Great location, very clean and modern interior. Very helpful staff
Stayed in January 2024
Reviewed: 30 January 2024
Stephanie
AustraliaNothing
The breakfast terrace was fabulous as was the breakfast
Stayed in January 2024
Reviewed: 29 January 2024
Alison
United KingdomThe shower went a bit hot and cold. The room was very hot and we couldn’t get the Aircon to cool it down. A lot of noise from the streets, but that’s not the fault of the Hotel - it’s very central and there’s lots going on.
Great central location. Brilliant view from the top terrace. Friendly helpful staff - were able to provide everything we asked for.
Stayed in January 2024
Reviewed: 1 January 2024
Marta
PolandRooms are not quiet - you can hear neighbours and all noises from corridors and streets. There was no hot water in my room (4th floor) due to maintenance since the very first day. But when I complained the staff offered me a different room and everything was fine - they responded really quickly and professionally.
Location - right in the heart of the Old Town. Very comfy beds and pillows. Nice breakfast with the view.
Stayed in December 2023
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