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Reviews of Starhotels Excelsior 4 stars

Viale P. Pietramellara 51, 40121 Bologna, Italy

#22 of 105 hotels in Bologna

Guests' Choice

Review score

Based on 2238 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 25 May 2024

    10
    Excellent stay, convenient location
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The pillows could have been more comfortable (too soft)

    Excellent location, good comfortable room directly opposite the main train station. The check-in and checkout was smooth and the staff super friendly, courteous and very helpful. The room was well equipped and clean. The windows were triple glazed so the room was super quiet. The breakfast was good with a good variety of food.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Very good stay in Bologna
    • Business trip
    • Group
    • Deluxe Triple Room
    • Stayed 3 nights

    Cannot think of much that I didn't like

    The hotel is right in front of the train station, so its ideal if you are planning to move around with trains. It is clean and the staff is very polite. The breakfast is just amazing, very diverse for the general italian standard.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Train station hotel with great value.
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    If you are looking to stay in the heart of Bologna downtown/CBD maybe stay elsewhere as this location is more for commuters or tourists who want to save money on transportation. Breakfast doesn’t start until 8 so if you have an early start you’ll have to get breakfast elsewhere.

    The property is conveniently located right across from the train station. It was nice inside and allowed us to store our luggage before heading out on our food tour. The shower was hot with great water pressure and a very large bathroom. The staff was friendly.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Hotel with a perfect location in Bologna!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    We liked everything. A small suggestion that more choices in kids menu in the restaurant would be very useful for families with children.

    Family room was quite big. Sofa bed was big and comfortable for kids. Breakfast was nice and had plenty of choices. Location of the hotel is perfect - it is exactly opposite the train station. Clean and has everything a family needs for a perfect holiday in Bologna.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Lovely hotel with excellent breakfast.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Cost and quality of room service food.

    Comfortable spacious room. Excellent breakfast. Location opposite train station.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    9.0
    Comfortable and convenient base in central Milan
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had planned to do some cooking ourselves, but it was difficult given the lack of fruit and vegetable vendors, bakeries, etc. nearby. There are supermarkets, but they don’t carry much fresh food.

    The apartment was spacious and comfortable, in a quiet neighborhood, and close to major attractions by foot or by tram, bus, or metro. The manager, Faru, was diligent and responsive and explained the features of the apartment very clearly.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    9.0
    A perfect base for exploring Bologna on foot.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is perfect for train travelers. The staff were very helpful and friendly. We had a very nice room.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    9.0
    Great location, very nice accommodations, on-site parking, very helpful staff, nice bar and restaura
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights

    Would have preferred a room with just a shower. A bit awkward stepping into a high tub to take a shower.

    Liked the bar and restaurant. Great service and very good food. Had dinner two nights in the restaurant. Breakfast was OK but nothing special.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Good value for the money, but it can always be cheaper
    • Leisure trip
    • Family with young children
    • Family Connecting
    • Stayed 3 nights
    • Submitted via mobile

    Nothing specific

    Clean an tidy rooms. Quietly. Need som new TV’s in the roms

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    great hotel in family hands @ central location and very friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    the hallway on the room floors are quite dark

    very helpful and warm welcome at the reception and parking service, free upgrade to junior suite and a great bed and large bathroom. excellent choice at the breakfast buffet and again very friendly staff!

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mattress not so good.

    Staff very helpful and room with good space

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    ... but for a 4 **** hotel having something a la carte is not ok ...

    breakfast is very good,

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    I would really love to stay in this hotel once again.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    N/A

    The hotel is just opposite Bologna Centrale and just a 15 minute walk from the Centro Storico. Both Breakfast and hotel room were just perfect. Staff were very attentive and provided all the necessary support.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All was great

    Clean hotel, modern, lovely staff, check-out at a very reasonable time compared to other hotels. Can take the bus from the door of the hotel for 4 stops to the city centre. It’s super convenient cause you avoid the touristic crows and you stay in a great hotel.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The perfect stay! Clean, comfortable, helpful stuff, great location. Will come back for sure 😊.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    A wonderful trip in Bologna
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    You should wait for more than 5 minutes in order to have a hot water in the bathroom. That is not a good quality for a four stars hotel. In the rush hours for breakfast, after 9.am, they are a lot of people and it’s very difficult for the staff to bring the new food. They tried, but often you need to wait for some products. Very strange policy at the hotel bar and restaurant. You are not allowed to order food at some places in the hotel restaurant. Other places remain empty but the staff order you to sit for a drink at the hotel lobby on the sofa, which is not convenient.

    The rooms were convenient. The parking is next to the hotel. The location is next to the Central Station and 20 minutes walk to the Piazza Maggiore.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Convenient for business trips
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Rooms could use a bit of refreshment. The parking had a very narrow entrance, but it was safe and the workers there were kind.

    Location is very convenient - close to the railway station and the city center. The rooms were clean. We liked the breakfast. The WiFi connection worked well.

    Stayed in February 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The hotel is within walking distance of the city center. The hotel has its own parking lot. New interior.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Convenient, worked well for us.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Right next to the train station. Also, stingy with the air. You have to ask multiple times for them to give you AC.

    Property is in great shape. Pristine lobby and rooms.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Excellent
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location and breakfast Clean and comfortable room Everything was perfect

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Excellent service. Great location opposite train station.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Excellent reception staff. Concierge assistance was superb recommending some alternative activities & great dining options. Excellent location opposite the train station.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Love it! Very good! The best!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The food of the restaurant and the breakfast was nothing special to get charged extra

    The hotel’s decoration amazing The location really good The stuff AMAZING The room big nice and clean/ bed very good Felt really relaxed as it has sound proof! We liked it so much that when we went to Firenze we booked the same chain hotel!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Whery nice hotel.

    Stayed in May 2024

Showing 1 – 25

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