Passeggio Adorno 10/12, Ortigia, 96100 Siracusa, Italy
#3 of 54 hotels in Siracusa
Guests' ChoiceBased on 201 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
9.9
Facilities
9.3
Staff
9.5
Value for money
8.6
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Mark
United StatesN/a
Everything was excellent/ staff, breakfast etc.
Stayed in May 2024
Reviewed: 23 May 2024
Dohtravel
United StatesI enjoyed having a sea view but beware that the hotel sits right behind Belvedere dI Largo Aretusa. At night (on the weekends at least) there is a sea club past below this attraction -- and you can hear the music in your hotel room even with the balcony doors closed. This in addition to it being a tourist spot so while fun to see music performers and people watch can have some noise. If you're there to party you may not mind!
Location to all the sites in siracusa was great. It is in a beautiful area. Breakfast was superb, lots of options and a great a la carte menu included. Bed was comfortable, bathrooms clean and nice. Lots of sitting areas that I did not have time to fully explore. The hotel is really goregous and well decorated.
Stayed in May 2024
Reviewed: 23 May 2024
Loukas
GreeceEverything
Stayed in May 2024
Reviewed: 19 May 2024
Jo
AustraliaThere is an issue with this hotel in that an outdoor nightclub is directly next door and the music is VERY loud on Fridays and Saturdays until 2.30am, which happened to be the 2 nights we stayed. The staff were amazing and moved us further away but we could still hear the bass. Obviously the hotel can do nothing but for the prices they charge it really isn’t acceptable.
A stunning newly refurbished hotel. Rooms feel luxurious and spacious. Rooftop bar is lovely, breakfast is fantastic.
Stayed in May 2024
Reviewed: 19 May 2024
Lesley
United KingdomWe have stayed in many five star hotels across the world but found the bedroom rather disappointing as it was very small for two people.
A beautiful property in the heart of Siracusa. The staff were very attentive.
Stayed in May 2024
Reviewed: 12 May 2024
Tajlei
United StatesThe location is perfect, in the most scenic part of Ortigia, with a view over the harbor. The view over the sea is breath-taking. The guest rooms are large, elegant, comfortable, with a timeless classic style. The staff were all friendly and helpful.
Stayed in May 2024
Reviewed: 12 May 2024
Tatyana
United StatesEverything has been great.
It is a fantastic hotel with incredibly friendly and supportive staff who made our stay here pure joy! We are very grateful for all the services we have received. The front desk officers—Flavia, Luisa, Ciara, and others—did their best to help us with any request. The bellman, cleaning ladies, restaurant waitresses, massage therapists, and the list goes on—were absolutely excellent. Many thanks to everyone who made our stay here unforgettable. We are leaving today and already miss the place.
Stayed in May 2024
Reviewed: 4 May 2024
Natasa
SerbiaExcellent breakfast. Great staff. Beautiful interior and phenomenal location of the hotel. We really enjoyed our stay in Ortigia.
Stayed in May 2024
Reviewed: 30 April 2024
Michael
United StatesCompared with other hotels on our trip, the staff was a bit less interactive and helpful.
Beautiful hotel in a great location. Our rooms had wonderful views and were delightful. The staff was attentive. The breakfast was fine but the dining options were limited. The hotel is in a wonderful neighborhood, and the building itself is lovely.
Stayed in April 2024
Reviewed: 29 April 2024
Oliver
United KingdomAir con not working so had to open window and a bit noisy till early hours
Staff excellent. Location excellent Bed very comfortable. Reception booked restaurants and taxis
Stayed in April 2024
Reviewed: 19 April 2024
David
United KingdomNo swimming pool
Stayed in April 2024
Reviewed: 11 April 2024
Isabelle
SpainIn the last day before 6 o’clock an awful alarm rang… no explanations, no apologies… Reason why I don’t put 10 …
The personal at the spa, the fantastical massages , for the breakfast, I liked everything…
Stayed in April 2024
Reviewed: 11 April 2024
Ying
AustraliaRoom is a bit small, parking is a bit expensive
Convenient location, nice room
Stayed in April 2024
Reviewed: 10 April 2024
Mariasole
ItalyNothing!!!!
When you are in this HOtel , it is like you are in Paradise. The Location is stunning!!! IT´s in the centre of Ortigia with an amazing view! The interiors are meticolusly choose. The breakfast is every day different but always the sicilian specialities available. The food is super fresh and the variety and the attention to the quantity and the details is incredible great! The room? Never ever slept in a room sea view like this!!! takes your breath away for everything!!! The staff? This makes the difference! Director and all his stuff are highly professional, welcoming, warm, helpful, friendly people, they put always you and your family in the centre of the attention!!!! EXCELLENT Experience!! To try at least once in your life! :)
Stayed in April 2024
Reviewed: 17 January 2024
Eddie0
United StatesThe parking charge is off the roof ($50/day) without any alternative. The breakfast is just okay...
Good facility and good room. The location is perfect!
Stayed in December 2023
Reviewed: 2 January 2024
Arnaud
FranceAsk for a room located in the first building. The rooms in the other one are located close to a bar that can be noisy when they turn the music on to the maximum.
Wonderful stay. Great location of the hotel and great standing. Personnel was super helpful in making us recommendations, in particular restaurants around.
Stayed in December 2023
Reviewed: 29 December 2023
Annette
United StatesThe daily arrival of swarm of birds to the pine tree outside our balcony, as soon as the sun sets.
Beautiful hotel, room, and view. Staff went above and beyond to accommodate us. Constant ferry cancellations necessitating staying two more nights - which was a gift!
Stayed in December 2023
Reviewed: 15 November 2023
Sonja
United KingdomVery spacious and beautiful room with a lovely view. We enjoyed the spa very much.
Stayed in November 2023
Reviewed: 10 November 2023
Ed
United KingdomIt was all very expensive. Euro 380 for the room per night, euro 50 to have the car parked each night as there was no car park, euro 25 for a g&t in the rooftop bar - That sort of thing.
We turned up after 10pm on a Saturday night but we were well looked after. We were just in time to order room service as we were tired after a long journey and didn't want to go out. The breakfast was good in a nice, simple room overlooking the sea. (Not as good as the Villa Igiea in Palermo by which we now compare to other properties.) The bedroom was lovely. A big comfy bed and a great bathroom with a huge bath (big enough for 2). Lovely view from the balcony of our room overlooking the sea. Location was great - minutes from the sights.
Stayed in October 2023
Reviewed: 7 November 2023
Ekaterina
AustraliaWe had a very warm welcome from Luisa Z and during all our stay she solved all of our problems and helped us a lot. Of course, we like the property and especially its location but I think without Luisa our staying there wouldn’t be so incredible. I wanna also mention breakfast here - really delicious with nice view. I definitely recommend this hotel everybody who gonna visit Siracusa and you will be very lucky if Luisa will work these days because she is amazing.
Stayed in November 2023
Reviewed: 6 November 2023
Guilherme
BrazilThe only negative thing is that some of the breakfast food was sometimes tasteless (unsalted or unseasoned). Apart from this minor detail, I truly had an excellent stay. It is a highly recommended establishment.
Hotel is located in the historical center, which makes accessing almost all tourist spots very easy. A short stroll and you can see many sites, churches, restaurants, shops, etc. The room was very clean and comfortable. The pressure on the shower was great. Wi-fi was fast and strong. The staff is wonderful, very kind and attentive. It really was a brilliant stay.
Stayed in October 2023
Reviewed: 23 October 2023
Lora
United StatesVery welcome place. Great location. Very nice restaurant. Good breakfast. Enjoy our stay.
Stayed in October 2023
Reviewed: 23 October 2023
Darryll
United KingdomOn arrival the lady on reception could have given better advice on restaurants….she also should have mentioned an afternoon drink at the Sunset Bar… 10 mins walk in a gorgeous area…
Beautiful…😊
Stayed in October 2023
Reviewed: 22 October 2023
Paula
ItalyThe pillows on the bed.
Great hotel in a great location.
Stayed in October 2023
Bruges, Belgium
Cagliari, Italy
Apia, Samoa
Bangkok, Thailand
Chesterfield, USA
Skopje, North Macedonia
Lisbon, Portugal
Perth, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content