2 Piazza della Repubblica, Uffizi, 50123 Florence, Italy
#170 of 667 B&Bs and Inns in Florence
Guests' ChoiceBased on 55 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.1
Staff
9.4
Value for money
9.0
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 May 2024
Caroline
AustraliaSpotless, lovely hostess and helper, able to leave our bags there. Amazing location.
Stayed in May 2024
Reviewed: 21 May 2024
De
United StatesCaution - hotel / B&B identifier is a small plaque placed at about 5.5-6 feet high. Not easy to find the first time.
Excellent location on centrally located city square. Large room and bath (by European standards). Amazing bed - wish I could bring it home.
Stayed in May 2024
Reviewed: 14 May 2024
Joanne
AustraliaLocation was perfect, a short walk to everything! Clean, fresh, new. Sara was amazingly helpful and very friendly. Room was serviced daily. Spacious, clean, comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Ron
United StatesThe street noise (singing at a club?) does get a bit loud in the evenings. Being close to the historic section was more important to us.
The staff is extremely accommodating and friendly. Clean room. Outstanding location 5 minutes walk from the Duomo.
Stayed in May 2024
Reviewed: 12 May 2024
Lucy
United KingdomIncredible apartment, great location,price and staff!!
Stayed in May 2024
Reviewed: 7 May 2024
Aneeta
Saudi ArabiaThe bathroom is very small
Such a perfect location in the centre of firenze! The owner Kiara was extremely helpful and a lot of suggestions was given by her . Also helped us by explaining Florence and giving us maps and recommending the restaurants and places . The rooms are very cute too ! Will love to come again
Stayed in May 2024
Reviewed: 4 May 2024
Bechara
AustraliaO
What not to like.wen every question answered
Stayed in May 2024
Reviewed: 28 April 2024
Ian
United KingdomNothing.
Absolutely perfect location between the Duomo and Ponte Vecchio, great to be able to easily reach everywhere so quickly on foot and take a break back in your room when needed. Open the large windows and hear the noise of Florence but close them and you're in complete silence - thanks to the triple glazed windows its excellent if a light sleeper. The small vernada is also brilliant for a tea/coffee and where we had breakfast croissant from the very close mini supermaket. Thanks to Sara for your lovely welcome and very informative help on the city sights, she is a wondeerful host. Highly recomended
Stayed in April 2024
Reviewed: 26 April 2024
Jennifer
United StatesThe location was perfect! We were able to walk everywhere we wanted to go all around Florence. It is easy to get to- an elevator was available for heavy bags. Sara was waiting for us when we arrived- so pleasant and helpful with all of our questions. She recommended some great places and went above and beyond for us on our last night with a corkscrew, wine glasses and our favorite potato chips!
Stayed in April 2024
Reviewed: 24 April 2024
K'yun
SingaporeConvenient location and cosy room
Stayed in April 2024
Reviewed: 3 April 2024
Benjamin
FranceStreet can be a bit noisy at times but nothing too much
Rooms are nice and comfortable
Stayed in March 2024
Reviewed: 30 March 2024
Catrin
United KingdomWe didn't manage to get the air-conditioning to work.
Location was excellent, very central. Room was spacious and staff very friendly.
Stayed in March 2024
Reviewed: 22 March 2024
Saw
United KingdomVery beautiful accommodation with fantastic staff! My family really enjoyed the stay and it was their favourite hotel this trip. Good location and would highly recommend!
Stayed in February 2024
Reviewed: 14 March 2024
Jo
United KingdomIt was a bit warm at night with the window closed but a bit too noisy with the window open. However the bed was very comfortable.
Beautiful, comfortable and the location was fantastic. Great shower! Friendly and helpful staff.
Stayed in March 2024
Reviewed: 13 March 2024
Sarah
United KingdomAs with every centrally located property there was alot of street noise.
Lovely room, very central and new so very clean.
Stayed in February 2024
Reviewed: 12 March 2024
Wendy
United KingdomIt's really noisy. Shop deliveries happen during the night and the binmen make quite a racket. Arrival could be managed better. There isn't a member of staff on-site all the time and we had to phone and then wait for the lady to arrive to give us our key.
The location is brilliant, right in the middle of the city and the room was very nice and cleaned every day. Coffee, tea and biscuits are available free of charge all time time which was lovely. TV has Netflix and Amazon Prime for when you would sometimes like some English-speaking programmes.
Stayed in March 2024
Reviewed: 3 March 2024
Benan
TurkeyLocation was AMAZING, rooms were very clean and furnitures are brand new. The spirit of the hotel is so nice. there is a small balcony for short coffee breaks. Stuff was very kind. What else I can say :)
Stayed in March 2024
Reviewed: 3 March 2024
Daniel
United StatesThe location as excellent. The staff was very pleasant and accommodating. Excellent communication. Storage of luggage was very easy.
Stayed in February 2024
Reviewed: 2 March 2024
Ayano
JapanKind staff and beautiful room, good location everything was perfect.
Stayed in February 2024
Reviewed: 20 February 2024
Junior
United KingdomNo dislikes.
Local and a very nice room!
Stayed in February 2024
Reviewed: 31 January 2024
Kelly
United KingdomA little noisy hearing other guests leaving/entering their rooms
Very clean and comfortable stay. Brilliant location and access to the main sites in Florence.
Stayed in January 2024
Reviewed: 23 January 2024
Neslihan
TurkeyRoom could be bigger
Location is great. Room was well equipped and clean.
Stayed in January 2024
Reviewed: 8 January 2024
Liza
RussiaNothing
Clean and beautiful room, friendly staff who helps with everything. Excellent location in the center. I advise you! 10 out of 10
Stayed in January 2024
Reviewed: 6 January 2024
Maria
BelgiumVery good location
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content