We had an excellent stay at this hotel. Casa Nostra is located in the heart of the city, few meters away from Massimo Theatre. The junior suite are excellent in every way, the staff and the team are very helpful and very warm. The garden is really magnificent, it is very pleasant to take your breakfast outside on the terrace. We'll definitely come back.

Stayed in April 2024

Well located. Very warm welcome and smooth check-in (personalised). One thing when I travel which is important to me are the beds - these beds are extremely comfortable! The room was nicely designed with resin furnishings and an art picture on the wall. The courtyard is stunning, especially with the green leaves and the pink flowers - it beautiful!! We enjoyed a lovely dinner in the hotel and the ambience was very nice. Team are very helpful and the breakfast is amazing! Highly recommended.

Stayed in February 2024

Highly recommended! Casa Nostra is a small Boutique Hotel with only about 30 rooms. Best breakfest, lovely staff, clean rooms, best location and amazing spa. Thank you for your wishes for my birthday and gifts, you made my day!

Stayed in February 2024

This hotel is awesome. Very comfortable beds, delicious breakfast, excellent location just a few blocks walking from all the main sites, right beside Capo market, well equipped rooms, solid gym, reliable Wifi. Would stay again and recommend to friends.

Stayed in May 2024

The service and hospitality was welcoming. Each person that that greeted us was helpful and very cheerful. We enjoyed our stay!

Stayed in April 2024

Excellent breakfast, really friendly helpful staff, great little spa

Stayed in April 2024

Some bits didn’t work

Brilliant restaurant

Stayed in April 2024

Nothing

The design, the staff, the restaurant and the location.

Stayed in April 2024

Very clean and modern, service was excellent

Stayed in March 2024

NOISE ! You can hear everyone coming up and down the stairs within the hotel and noise from the street

Great location and super friendly and helpful staff! Breakfast was amazing and everything was super new and clean.

Stayed in March 2024

Location is very good, 3 mins from the main tourist road. Couple of great restaurants literally 60 seconds away. Friendly staff who were always happy to help and the breakfast was lovely, a great selection of food and coffee

Stayed in February 2024

Nothing. I really liked this place!

I loved this hotel! It was way more than what I expected. Superb! Nice, polite and friendly staff. Impeccable service. Exceptional design, elegant and very comfortable. I like going to different places and hotels but if I come again to Palermo, I won’t think twice about going back to Casa Nostra. And the breakfast… delicious! Quality products service 100/100, I’m mouth watering just to remember that.

Stayed in March 2024

There is a lot of dog excrement on all the surrounding pavements; it’s best to walk-in the steer and risk the cars and scooters. There was no rubbish bin in the room, only a small one in the bathroom. There was no written information about the hotel services eg spa in the room.

Breakfast was good, although it didn’t start till 08.00. Plenty of healthy options as well as the usual cakes. The area looked a bit unprepossessing at first and was quite raucous in the evening, this didn’t impact on the rooms. The hotel isn’t very accessible by public transport mainly because the streets in the area are too narrow for buses.

Stayed in March 2024

We had to leave

The hotel exceeded mine and my partners expectations, the staff was generally welcoming and warming, anythings we asked for they was able to help with. They recommended few bars and eating places which where nice, they also delivered fruit to the bedroom of morning as we didn’t go down for breakfast one morning. The break was lovely and nice start to the day. The manager was on hand anything we asked by person or What’s app and he also allowed us to checkout late so I could use the spa, the two ladies on reception was very helpful one the ladies opened the spa of evening as think it was closed as no one was using it but she opened it for me. The rooms have very Italian feel to them, which is nice. And the spa is very lovely, i personal think it is best one I have been to and myself and my partner i do like to travel and try different spa hotels. It has everything you could want in spa steam room, sauna, jacuzzi and full body showers. It was nice to have out siesta of an afternoon in the spa.

Stayed in March 2024

The hotel is gorgeous and the entire staff hospitable and professional, the location is super, close to everything. The rooms are spacious and huge. the breakfast is excellent with a good selection of healthy options available, the kitchen would also prepare a large selection of eggs and cakes! We also had an excellent massages at the spa, Overall, I would recommend.

Stayed in March 2024

We could have stayed longer.

The location was great. You are in the heart of the historic district; then a short walk on cobble stones and you are in the main shopping street. Tons of shops, street vendors, cafes, restaurants, all of it. The hotel staff themselves are very very hospitable. They guide you every step of the way, via text or in person. We had a room that had a jucazzi bathtub on the private balcony, after a long day of exploring it was the best thing. The day we arrived the hotel staff made sure to run a hot bath for us. Breakfast is full of treats, plus you have a hot menu. The sitting area of the breakfast is lovely. You feel like you are in an old Riad in Morocco. It's gorgeous. All the staff want to make sure your stay is as comfortable as possible.

Stayed in February 2024

Amazing boutique hotel with delicious restaurant and top quality spa!

Stayed in January 2024

After a certain time of day there was no hot water. As we were there on vacation we often came in late and had to take cold showers. I'm not sure if it is a cultural thing but there was no trashcan in the room other than a small one in the bathroom. We essentially just made a pile for our trash and got a bag from a grocer to put it in.

The breakfast was absolutely amazing. It is very clear that they take pride in their hotel. Vincenzo at the front desk was incredibly nice and professional. He remembered details about my husband and I and always made sure to provide the best recommendations and advice for what to do. The hotel was clean and we never felt uncomfortable during our stay. We were in walking distance to all the shops and restaurants, and finding a place to eat great food was less than ten minutes away.

Stayed in February 2024

We were particularly impressed by the exceptional service provided by Vincenzo and Alessandro. Vincenzo, with his outstanding customer service skills and professional demeanor, went above and beyond to ensure our stay was seamless and enjoyable. Alessandro’s excellent restaurant recommendations significantly enhanced our experience, ensuring we had everything needed for a memorable trip.

Stayed in February 2024

The area is great but a lot of building in renovation so noisy but not the fault of the hotel ... Maybe just be more careful for cleaning at arrival and fix the hand door for private entry otherwise the rest is almost perfect👌

The location, special cool design of the hotel and especially the staff is great and helpful we had couple little issues but they manage it for us and a special thanks to Vincenzo who make our trip even better for his great recommendations so Grazie mille 🙏

Stayed in February 2024

Need to clean better. The balconies around the room were never cleaned.

Perfect location and walking distance to everything.

Stayed in February 2024

An oasis of tranquility in the historic city , beautifully designed with a great spa/gym , recommend the massage and the restaraunt is a very good , growing their own herbs , fruits and the chef is passionate about his job.The team are thoughtful and go out of their way so that you enjoy your stay.

Stayed in February 2024

No doors on the toilet in your room

Very nice rustic feel to the bedrooms, good little gym and great restaurant. Staff were exceptional and will always go the extra mile

Stayed in February 2024

Not easy navigating through the old and narrow streets of Palermo if you’re driving. We managed to do so , and hotel staff were helpful in telling us where we could park for free

Good location in the heart of the historic Center of Palermo close to many tourist attractions. Hotel is clean , and has a modern look and feel. Very good service - staff were very helpful with tips about what to do/ visit Also, breakfast was great ! Both the cold spread as well as the hot breakfast was very good. Poached egg, fresh fruit, coffee etc was all great !

Stayed in February 2024