San Marco 4596/A Corte Del Teatro Goldoni, San Marco, 30124 Venice, Italy
#29 of 298 hotels in Venice
Guests' ChoiceBased on 600 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Maureen
Bermudabreakfast
location/staff/room/balcony /roof bar
Stayed in May 2024
Reviewed: 21 May 2024
Hector
ChileNothing.
Everything, it’s perfect: location, staff, ameneties
Stayed in May 2024
Reviewed: 21 May 2024
Inderjeet
CanadaThe staff one particular bald man was very rude.
Stayed in May 2024
Reviewed: 20 May 2024
Miryam
MexicoI liked everything
The staff was very helpful and friendly
Stayed in May 2024
Reviewed: 19 May 2024
Emilia
United StatesNone
This hotel should have 5 + . It’s one of the best I’ve stayed at. Beautifully maintained palazzo., decorated with taste . Very comfortable bed ,sparkling clean ,high quality bedding, very convenient stylish bathroom. Great blue and gold of the room & draperies . This hotel made my visit to Venice a dream. I would gladly come back as well as would highly recommend it .
Stayed in May 2024
Reviewed: 15 May 2024
Julie
United KingdomHair dryer in room worked intermittently
Breakfast was lovely and fresh and plenty of choice and continually re stocked. The roof top bar was a delight and I now have a new tipple to drink !! Hotel location could nit be better a few steps from Rialto Bridge
Stayed in May 2024
Reviewed: 13 May 2024
Peter
BelgiumBreakfast to long same
Service at the desk and breakfast could be beteter variation , 4 days same , luggage to the boat excellent,
Stayed in May 2024
Reviewed: 7 May 2024
Teresa
United StatesNothing
It was clean and the perfect location. Staff was extremely helpful and the breakfast was great! It was nice and quiet and very close to everything. I’ve stayed on another island before, but liked being able to access my room throughout the day and nap if I wanted to. Would stay there again for sure!
Stayed in May 2024
Reviewed: 6 May 2024
Katherine
United StatesVery convenient location. The junior suite is a nice size room with dual sinks the the bathroom. Friendly, helpful staff. Free water taxi to Murano for a glass bowing demo. (You’ll need to get your own transportation back unless you make a significant purchase from their shop, but vaporettos are available.)
Stayed in May 2024
Reviewed: 3 May 2024
Rachel
United StatesGreat location to vaporetto and great signage on the building to see it from farther away.
Stayed in April 2024
Reviewed: 27 April 2024
Muaz
United Arab EmiratesWhen leaving the room, the receptionist takes the key. I should have the key to my room.
The location of the hotel is very good. Also, the staff is very helpful and kind. The rooms are really clean. We had amenities that many hotels in Europe do not have. If I come to Venice again, I may consider choosing this hotel again.
Stayed in April 2024
Reviewed: 27 April 2024
Didier
CyprusMaybe the omelet /fried egg could be part of the breakfast and not with extra cost
perfect location, very clean room. the rose offered to the women for the liberation day
Stayed in April 2024
Reviewed: 25 April 2024
Eve
United StatesNothing
We loved the hotel. Our room was quiet with two nice windows. The bed was very comfortable. The decor is somewhat formal yet updated. The bathroom was large with a good-sized tub and great shower. The location is fantastic: close to the Rialto Bridge and vaporetto stop yet tucked on block back from the Grand Canal. We arranged in advance to be met at the airport by a driver who took us to a water taxi. When the water taxi arrived at the Rialto Bridge, a person from the hotel was there to take our bags. We never had to lift our quite heavy suitcases. Everyone at the hotel was helpful.
Stayed in April 2024
Reviewed: 21 April 2024
Alison
United KingdomBeautiful hotel, excellent location and lovely, helpful and friendly staff. Gorgeous rooftop bar.
Stayed in April 2024
Reviewed: 12 April 2024
Karin
United StatesNothing!
Staff was extremely helpful in holding our bags when we arrived early as well as arranging a transfer to the airport on our departure and recommending a restaurant. Location is excellent.
Stayed in April 2024
Reviewed: 12 April 2024
Ana
United StatesNo complains about the property, I will go back
Everything was perfect
Stayed in April 2024
Reviewed: 9 April 2024
Gevorg
ArmeniaLocation is very good, very comfortable rooms and facilties
Stayed in February 2024
Reviewed: 8 April 2024
Iro
GreeceEverything was great!
The location was just perfect! The hotel is really close to Rialto bridge and piazza san Marco. The staff was so polite! I think I will come back one day.
Stayed in April 2024
Reviewed: 8 April 2024
Rohith
GermanyActually nothing much to say here, we loved everything here
A fabulous hotel in the middle of Venice, we had an amazing stay here. The staff were very friendly and welcoming, their recommendations were superb and the rooms were exactly like we see in the pictures. Very neat and clean, amazing rooftop bar overlooking the San Marco square bell tower. We loved our stay here and we’ve chosen our go to place to stay in Venice for our upcoming trips. Also one tip to someone who is searching for a hotel along with the Elevator - this hotel boasts 2 elevators (so no need to carry your luggage until 4th floor) also the person assisted us and bringing our luggage till our room (exceptional service experienced in Europe)
Stayed in April 2024
Reviewed: 6 April 2024
Christine
United KingdomNothing
Small and classy, great decor, excellent water pressure in shower and friendly, helpful staff. Breakfast was great.
Stayed in April 2024
Reviewed: 6 April 2024
Borut
SloveniaLocation of the hotel is top. Everything is near. Prfecto😁
Stayed in April 2024
Reviewed: 3 April 2024
Mehrdad
IranBreakfast
Beautiful design, Good location, nice hotel, Poor breakfast. The room was well decorated and very clean and comfort bed.
Stayed in March 2024
Reviewed: 29 March 2024
Ekaterina
SwitzerlandWe had a check-out at 4:30 am and requested a breakfast boxs for my children, but they didn't prepare it foe us.
Hotel offer a great opportunity to travel to Murano. All staff are very friendly and helpful .
Stayed in March 2024
Reviewed: 28 March 2024
Farshid
United StatesLocation and quality of shower and bathroom.
Stayed in February 2024
Torrevieja, Spain
Dambulla, Sri Lanka
Paihia, New Zealand
Milwaukee, USA
Zubovići, Croatia
Southold, USA
Mole Creek, Australia
Stari Grad, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content