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Reviews of Western Isles Hotel 3 stars

Western Road, Tobermory, PA75 6PR, United Kingdom

#12 of 26 hotels in Tobermory

Guests' Choice

Review score

Based on 1341 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 10 May 2024

    9.0
    Excellent stay in Tobermory
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quality of food at dinner can be hit and miss for the price you are paying, but the restaurant staff proactively offered us a discount when we weren’t completely happy with one of the dishes.

    This is an old, heritage hotel so if you go with the right expectations you won’t be disappointed. The view from the restaurant is amazing. Rooms are large, plenty of hot water in the shower, hotel staff is polite, friendly and helpful.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Reasonable visit
    • Leisure trip
    • Couple
    • Double Room with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was slow replacing food on the buffet so ended up having it in installments! Room wasn't serviced even though we left the card request on the door prior to going out.

    Good position not too far up the hill. Great sea views. Food was well prepared. Would return here again.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    very good, we will come back
    • Leisure trip
    • People with friends
    • King or Twin Room with Inland View
    • Stayed 1 night
    • Submitted via mobile

    -

    Very nice room, you have a great view of the harbor scenery, very (!) good breakfast, very friendly personal

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpful staff. Beautiful dining views and seating options indoors and outdoor.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The beds could have been more comortable and the price is quite hight, otherwise it is a great hotel to stay at.

    The room was very large and pretty and with a beautiful view and extraordinary breakfast! :)

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet pump made noises throughout the night

    Bands in bar for music festival was highlight of the trip

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Sunshine Island
    • Leisure trip
    • Couple
    • King or Twin Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Atmosphere around hotel, The views The cocktail

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Excellent location but hotel could make improvements in service and food.
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    Breakfast was very average for the price of the room. Hot food not hot and not a great selection of pastries.

    Amazing location and excellent view from bedroom and restaurant.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Great location in a lovely old building
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Slightly dated bathroom

    Stunning location

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Beautiful position, clean, good breakfast, shame there is no leeway on the 4pm check in.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    It's such a shame there was no leeway on the 4pm check in time. We tried checking in half an hour early but was told we couldn't (we had already notified the hotel of an early arrival on our booking). Someone else tried booking a quarter of an hour early and again was turned down. We understand rooms have to be made to a high standard but after a long journey some rooms must surely have been ready and it would have stopped the 4pm queue. Starts the experience off on the wrong foot.

    The room was very clean and comfortable. The position of the hotel is really good and although up the hill everything was doable. Parking was also a bonus. Beautiful views from the restaurant. Breakfast was excellent and had dairy free options available -even soya milk in your room. We would stay here again if we went back to Mull.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant. Fish was not fresh or local, as a piece of frozen fish with absolutely no taste. Restaurant (young) waiter clearly does not want to be there so please put him on other duties. Bun fight for parking. Especially when workers vans occupy the two available electric spaces.

    Great size room. Warm and comfortable. Lovely reception staff and very helpful in getting access to electric car charge point.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Great :)
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The drawing room needs a design makeover. It felt too eclectic, haphazard and not well loved. Like an old people’s home. The tables in the restaurant are not white tall enough to be able to sit properly at the table; thighs get stuck. I could see I wasn't the only one with the issue.

    Breakfast was amazing, restaurant service excellent, food amazing, views from restaurant are stunning. Beds very comfy, towels were fluffy.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food wasn't great and expensive

    The view is awesome Staff (Kirsty and the Romanian lady in the restaurant) are wonderful, they couldn't do enough for us. Very dog friendly too.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Very nice comfortable hotel with stunning views and great food
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Evening meal was excellent

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King or Twin Room with Inland View
    • Stayed 4 nights
    • Submitted via mobile

    Breakfasts were great with a good selection of everything. Staff were friendly and helpful.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Harbour View
    • Stayed 2 nights

    Poor meal choices for vegetarians. Ate meals elsewhere.

    Allocated room did not have a bath. Reallocated room with bath quickly.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Fantastic place to spend a night or more. Excellent facilities. Short walk to shops and the harbour.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The room we had was fantastic, plenty of space to relax after a day out exploring and a great view of the harbour. The staff were helpful and friendly. The food and drinks in the restaurant were very good. Loved the big bath.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Lovely period hotel in a great location. Very dog friendly
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Food was a bit on the pricey side but it's a nice hotel so not outrageous.

    Lovely room with great view, staff were excellent. Very dog friendly.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    7.0
    Overall excellent location and staff on arrival excellent, very pricy for meals. needs a little TLC
    • Leisure trip
    • Family with young children
    • Double Room with Harbour View
    • Stayed 1 night

    Overpriced meals.. cost as much as the accommodation. The shower had no pressure, when provided feedback they were great in saying they will have someone look at it but no apology, the shower really disappointed my and I had no desk to work from in the room.

    Locations was excellent, the service from the Team on arrival was absolutely awesome, the view from the room was good and facilities such as library type room, pool table etc was a good touch

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room cold had to ask for heating. No problem but could have been on in room by 5 pm.

    One of few hotels open. Improved decor friendly staff. Good location nice views from lounge. Good breakfast

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Terrific hotel in top location
    • Leisure trip
    • Group
    • Family Room with Sea View
    • Stayed 2 nights

    The mattresses could have been a little more comfortable. Also - why don’t any places provide a top sheet? Just a doona is either too hot or too cold. Bring back the top sheet :))

    Fantastic location overlooking pretty Tobermory Bay and the township. Everything in easy walking distance. Our room had a terrific view and a nice sitting area - GlennTurret was our room. The restaurant is lovely and has the best views! There’s also a spacious sitting room and a separate games room with a log fire.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Very little left at the breakfast buffet both mornings , and we were by no means late down.

    Location and staff friendly

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location with wonderful spaces within. Great views and very atmospheric.

    Stayed in January 2024

  • Reviewed: 16 December 2023

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing all good

    Lovely big room ,great view ,warm , staff friendly and helpful

    Stayed in December 2023

Showing 1 – 25

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