Reviews of Tune Hotel Liverpool 2 stars
13-19 Queens Building, Castle Street, Liverpool, L2 4XE, United Kingdom
#85 of 99 hotels in Liverpool
Guests' ChoiceReview score
Based on 3692 hotel reviews
6.9Score breakdown
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Cleanliness
7.4
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Comfort
7.4
-
Location
9.2
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Facilities
6.8
-
Staff
8.6
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Value for money
7.8
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Free WiFi
7.2
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Reviewed: 3 May 2024
Maria
United Kingdom25 reviews12 helpful votes8.0“Good place to explore the city”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
There are no basic expected things in the room like a phone to call the reception, a fridge or a kettle. It’s okay overall and I guess it’s not mentioned in the description, just was a bit unexpected. Also the bathroom wasn’t so clean on arrival and the drain was clogged
The staff is super nice and friendly, the room was pretty clean. The location is just amazing!
Stayed in May 2024
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Reviewed: 1 May 2024
Pierre
United Kingdom7 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Does what it says on the tin
Stayed in April 2024
-
Reviewed: 30 April 2024
Nicola
United Kingdom1 review7.0Good- • Business trip
- • Solo traveller
- • Double Room without Window
- • Stayed 1 night
Very basic room booked with low expectations but I was pleasantly surprised by the quality of the room. Clean, modern and comfortable. Staff on reception friendly and helpful and the hotel was perfectly situated for my needs.
Stayed in April 2024
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Reviewed: 29 April 2024
David
United Kingdom1 review1 helpful vote8.0“Spot on”- • Business trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Very close to all amenities
Stayed in April 2024
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Reviewed: 29 April 2024
Neil
United Kingdom21 reviews1 helpful vote7.0“Cheap and cheerful reflected in the price of stay for the location”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
No coffee tea and kettle plus the TV was a nightmare to get any channels to work
Location
Stayed in April 2024
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Reviewed: 29 April 2024
Sarah
United Kingdom7 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
mattress and pillow was rock hard, and we only 5 foot 5 and feet was hanging off bed, won't be staying again
Stayed in April 2024
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Reviewed: 28 April 2024
Joanne
United Kingdom20 reviews4 helpful votes7.0“Cheap and cheerful”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Peeling paint and no kettle.
Clean, good location
Stayed in April 2024
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Reviewed: 28 April 2024
Kevin
United Kingdom7 reviews1 helpful vote7.0“Value for money for town centre”- • People with friends
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
It was ok
City centre
Stayed in April 2024
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Reviewed: 27 April 2024
Niamh
Ireland5 reviews6.0“Its in a great location and a great price”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Property Maintenance could improve and mattress uncomfortable.
The property is very central close to all amenities
Stayed in April 2024
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Reviewed: 26 April 2024
William
United Kingdom5 reviews8.0“Last min job”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Having to navigate through Hotel A to Hotel B was a hassle, especially when we got through to Hotel B and the lifts were broke and we were on the top floor... Other than that, great stay, lovely staff and comfortable bed
Central location!
Stayed in April 2024
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Reviewed: 23 April 2024
Loopylou17
United Kingdom9 reviews1 helpful vote7.0“Fair price for the room, just needed a bit of upkeep on the electrics and cleaning!”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
The room location was quite far to get to from reception and it was easy to get lost. The room itself was fine but the sockets and lights were a bit dodgy, some lights worked some not, same with sockets. Tv reception was also a bit iffy so gave up on catching up with the local news.
The bed was very comfortable and the shower was powerful and hot. The hotel location is good as it is near Castle street so close to where i was attending.
Stayed in April 2024
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Reviewed: 23 April 2024
Molly
United Kingdom3 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom door wouldn't close/ was broken
It was a good price and the location was ideal
Stayed in March 2024
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Reviewed: 22 April 2024
Amanda
United Kingdom12 reviews1 helpful vote8.0“Great location, great staff, clean and comfortable.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Room was a little bit tatty, peeling paint. This wouldn’t stop us staying here again though.
Location
Stayed in April 2024
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Reviewed: 20 April 2024
Susan
United Kingdom6 reviews1 helpful vote8.0“Good location, value for money”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom door was opaque with a mirror infront of it so you could see the person on the loo from the bed!
Easy check in
Stayed in April 2024
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Reviewed: 17 April 2024
Maria
United Kingdom3 reviews8.0“While offers many positives, addressing issues related to cleanliness and maintenance would improve”- • Leisure trip
- • Solo traveller
- • Double Room without Window
- • Stayed 2 nights
While the hotel boasts a prime location and exceptional service, there are areas for improvement that detract from the overall experience. During my stay, I noticed a lack of deep cleaning in the accommodations, which was disappointing. Additionally, it was frustrating to encounter stuffed drains on multiple occasions.
Situated in the heart of Liverpool, it offers the perfect base for your travels. This hotel provides easy access to everything the city has to offer. What truly sets Tune Hotel apart is its exceptional staff. The accommodations are acceptable, providing the basics needed for a pleasant stay.
Stayed in April 2024
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Reviewed: 16 April 2024
Teresa
United Kingdom14 reviews2 helpful votes7.0“Basic Hotel, Good location with Great Staff”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
I understand the building is listed and awaiting refurbishment. I had to change room. The new room was much better, bigger, cleaner and probably refurbed. The mattresses in both rooms were below par. It may appear to be a value for money basic hotel but given the condition of the first room no 120, I wouldn't pay anything for it.
The location is absolutely perfect. Central , walkable distance to all the main attractions & surrounded by lots of restaurants & bars. The staff are wonderful; cheerful & helpful. They managed our expectations very well. We treated it as a travel lodge type accommodation ie for bed & shower as out all day.
Stayed in April 2024
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Reviewed: 15 April 2024
Rennicks
Ireland3 reviews8.0“What we paid no complaints”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Very central
Needs updating, walls in rooms need painting
Stayed in April 2024
-
Reviewed: 12 April 2024
Sorcha
Isle of Man3 reviews7.0“Great location, lovely staff.”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The rabbit-warren corridors and having to carry suitcases up and down stairs. No yea or coffee facilities in the room.
The location was great and it was interesting to see the inside of a historic building.
Stayed in April 2024
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Reviewed: 7 April 2024
Jessica
United Kingdom16 reviews1 helpful vote7.0“Jessica”- • Leisure trip
- • Couple
- • Double Room without Window
- • Stayed 1 night
- • Submitted via mobile
there was no window in the bedroom so couldn't look outside to see weather or fresh air and if there was a fire you wouldn't be able to get out
the room was nicely decorated bed was comfy shower bathroom was lovely. tv was a good size very clean tidy and quiet
Stayed in April 2024
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Reviewed: 6 April 2024
Paola
Germany1 review6.0“It was ok for my needs”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
The room could have been cleaner No cupboard to hung clothes No breakfast available
Location very convenient in town centre
Stayed in April 2024
-
Reviewed: 5 April 2024
Anne
United Kingdom1 review8.0“Great value, great location, spotless and comfortable room.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
I couldn't fault the hotel and I would definitely stay again.
The receptionist was lovely and friendly. He booked us in with no hassle. The location is great. Walking distance to everything we needed. The room is small, but we were expecting that. The value was great and I would definitely stay there again. The bed was comfortable and the room was spotless.
Stayed in January 2024
-
Reviewed: 3 April 2024
Stephen
United Kingdom5 reviews8.0“Clean rooms, great location.stayed 4 times now and will go again soon”- • Leisure trip
- • Couple
- • Double Room without Window
- • Stayed 2 nights
- • Submitted via mobile
Male staff member abit moody and bordering on rude.
Room okay size, bathroom shower door broken, but manageable Nearly all staff friendly, one wasn't .
Stayed in March 2024
-
Reviewed: 30 March 2024
Edel
Ireland3 reviews7.0“Value , central”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
Heat ,kettle
Need a kettle in room , more heat
Stayed in March 2024
-
Reviewed: 29 March 2024
Jason
United Kingdom5 reviews7.0“Worth the cheap stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Clean tidy nice staff
Cheap and cheerful 😃
Stayed in March 2024
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