The room was a bit cold but this is typical for London anyway :)

The hotel is located in a nice place, very comfortable to reach to any destination you need. National Gallery is just around the corner. Good service, nice rooms.

Stayed in March 2024

The breakfast was very tasty but a little Cold. The lift was very small and I have claustrophobia.

Clean, modern, Lovely big room with large tv and very comfy bed. It was very close to the theatres and other attractions.

Stayed in June 2024

Can you sure had was when it came to breakfast. The choice for breakfast was great, but it was lukewarm which really spilt it.

Location of the property is perfect, very central to get around London. One of the best rooms I’ve ever stayed in.

Stayed in June 2024

Elevators were not working for a few days which is difficult for seniors and staff not readily available to help either. We were on the 3 rd floor. Also no hot water for our last 2 days of our 10 day stay. Asked to speak to a manager and none was available but we were given an email and someone would get right back to us. Two emails and 7 days have passed and still no reply .

The location was perfect!

Stayed in May 2024

No nice areas to relax and have a drink. Just basic small bar and a few tables.

The location of this hotel is its winning feature. Rooms are comfortable but nothing special. Bathroom was tired and shower was a simple head with fierce jet. I expected a little more for the money I spent. Breakfast was nice, nothing special, although excellent mushrooms with thyme etc!

Stayed in May 2024

We booked a twin room for mother and adult daughter, what we got was a double, which was not ideal for us. Having said that the bed was huge so it did work out ok, but when you book a twin room months in advance, you sort of expect to get what you ordered, particularly when you could see there were 2 mattresses pushed together which could have easily been separated and made up accordingly. The bedroom window was open and the secondary glazing was 'sealed' so we were unable to get to the window to close it - ok for us temperature-wise on a warm day in May, however the external noise and wind howling through the small gaps in the secondary glazing at night meant our sleep was disturbed. The room was advertised with free toiletries, which was really only handwash and hair conditioner, the handwash was inadequate for washing my daughter's long hair properly but the conditioner was good. No tissues provided, which is a downside if you suffer from hayfever. Tea and coffee making facilities were adequate, although no hot chocolate on offer, we were given one bottle of sparkling water and one still, neither of us like sparkling so we had to share the still bottle between the 2 of us. Overall the breakfast offering was good, a good range of foods, although I would recommend serving the range of fruit in separate bowls then people can pick or avoid their individual choices.

The room was clean and comfortable, for us the location was perfect, so provided reasonable value for money.

Stayed in May 2024

Breakfast menu was good. However, had an issue with the brown sauce being in a glass jar, not much room at the counter to sort onto the plate, so took the jar to the table, sachets would be more convenient to cater for our needs. The member of staff on duty did not seem to understand our accessibility situation and made, in my opinion, unsuitable comments to us in front of other guests which I did not appreciate, as this brought unwanted attention to our table. This made us feel uncomfortable at breakfast for the following 2 mornings of our stay.

Great location. Clean and comfortable stay.

Stayed in March 2024

It’s extremely dated. For 400£ a night, it just lacked the 400£ experience. Staff are nice enough but it’s a forced energy.

The location. It was decent enough as well.

Stayed in May 2024

Bed is a bit hard.

Great location

Stayed in May 2024

Nothing really comes to my mind.

How central it was. You can’t tell on maps.

Stayed in May 2024

Missing of fresh vegetables at breakfast Room size was small with limited space to store our belongings and no stand unit for suitcase

The hotel is in an excellent location. Close to all major attractions of London. We received excellent service from the hotel staff who were very nice and respectful. Breakfast was good and tasty . We slept in a standard double room which was clean and in good maintenance condition with comfortable beds

Stayed in May 2024

The bed was terrible and the springs were horrible, the room size was small. The hotel lifts were located a little back so we had to carry the bags on the steps.

Location is excellent- very convenient to 3 tube statins and next to Trafalgar Square.

Stayed in May 2024

Great location, clean comfortable room, very friendly and helpful staff, speedy check in.

Stayed in May 2024

Very comfortable and great location reception staff excellent especially Khadijah who allowed us early checkin much appreciated after a long flight and early morning arrival.

Stayed in May 2024

Great location in a quiet side street but literally minutes from Covent Garden, Trafalgar Square & St James Park.

Stayed in May 2024

Room we had wasn't the cleanest Dust on light fittings, blue liquid on toilet seat and the cleaners schedule left on the table. Also noisy - which we understand as is central, but would have thought it was mentioned by staff

Really close to everything - Trafalgar square, Leicester square, Piccadilly Circus, Buckingham Palace. Really was a great base Staff were really friendly and bonus we could leave our luggage.

Stayed in May 2024

Some rooms are very small. The double beds are too small for 2 people.

The location was excellent. Near to Trafalgar and near to Piccadilly. The staff was nice and polite. The breakfast was good. The room was very clean. The lobby area is quite and clean. I would like to thank the staff. They were very helpful and changed our room to easily accessible ones.

Stayed in May 2024

Nothing really. The price is high but understandable considering the location.

The location was very accesible from any sightseeing location nearby. All the places were walkable distance. We arrived in the midnight due to the delay of our flight, even though the reservation was canceled by the property, the staff tried to act accordingly for us stay the night.

Stayed in May 2024

The value for the offered service was too high. Bed was narrow for 2 people to sleep 3 nights. In the pictures it was showed wider. In the description it was not mentioned the size of the bed. Elevator worked only one. VW you need to flash 3x to get everything away. Shower was weak.

Located close to the Trafalgar Square. Easy to reach from airport till Victoria station. Personell was helpful. Clean. Breakfast was classical UK, but there were also some other choices.

Stayed in April 2024

One of the guests was lactose intolerant, and the breakfast did not have many lactose free products. Upon request was possible to have scrambled eggs lactose free, but the breakfast staff was not the most friendly in providing alternatives.

Thristle Trafalgar is very well located, very close to Trafalgar square and restaurants. The rooms are very big, perfect for the stay. The staff was very friendly, allowing us to have a later checkout without additional costs.

Stayed in May 2024

Location was Amazing

Stayed in May 2024

Great location and good price

Stayed in May 2024

Was taking part in the London Landmarks half marathon. The location was excellent for this and all sightseeing. Clean and comfortable and staff were friendly. Not a lot of noise considering it’s central location.

Stayed in April 2024

Dining room chairs in very poor condition. Poor quality toilet paper. Hand wash is very drying on the hands.

Amazing location. Very clean and comfortable room. No outside noise at all. Lovely breakfast. Very comfortable beds. Helpful staff.

Stayed in April 2024