Reviews of Thistle London Trafalgar Square 4 stars
Whitcomb Street, Trafalgar Square, Westminster Borough, London, WC2H 7HG, United Kingdom
#454 of 1,016 hotels in London
Guests' ChoiceReview score
Based on 2865 hotel reviews
8.0Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
9.7
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Facilities
7.8
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Staff
8.7
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Value for money
7.5
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Free WiFi
8.4
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Reviewed: 23 May 2024
Caron
United States6 reviews1 helpful vote9.0“Good, clean hotel, great location.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bed is a bit hard.
Great location
Stayed in May 2024
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Reviewed: 23 May 2024
Hornsby
United Kingdom1 review9.0“Really nice stay.”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing really comes to my mind.
How central it was. You can’t tell on maps.
Stayed in May 2024
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Reviewed: 21 May 2024
Ido
Israel20 reviews6 helpful votes8.0“Lovely hotel at great location”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 6 nights
Missing of fresh vegetables at breakfast Room size was small with limited space to store our belongings and no stand unit for suitcase
The hotel is in an excellent location. Close to all major attractions of London. We received excellent service from the hotel staff who were very nice and respectful. Breakfast was good and tasty . We slept in a standard double room which was clean and in good maintenance condition with comfortable beds
Stayed in May 2024
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Reviewed: 21 May 2024
Manoj
United States6 reviews8.0“Excellent location hotel near Trafalgar Square”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 7 nights
- • Submitted via mobile
The bed was terrible and the springs were horrible, the room size was small. The hotel lifts were located a little back so we had to carry the bags on the steps.
Location is excellent- very convenient to 3 tube statins and next to Trafalgar Square.
Stayed in May 2024
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Reviewed: 20 May 2024
Sally
United Kingdom3 reviews2 helpful votes8.0“All the staff were so helpful and friendly. Special thanks to Malik and Khadijah for your help with our lost key drama!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Great location, clean comfortable room, very friendly and helpful staff, speedy check in.
Stayed in May 2024
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Reviewed: 20 May 2024
Maree
Australia15 reviews9.0“Excellent value and Room very quiet given busy location”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Very comfortable and great location reception staff excellent especially Khadijah who allowed us early checkin much appreciated after a long flight and early morning arrival.
Stayed in May 2024
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Reviewed: 13 May 2024
Elizabeth
United Kingdom7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Great location in a quiet side street but literally minutes from Covent Garden, Trafalgar Square & St James Park.
Stayed in May 2024
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Reviewed: 10 May 2024
Sarah
United Kingdom6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
Room we had wasn't the cleanest Dust on light fittings, blue liquid on toilet seat and the cleaners schedule left on the table. Also noisy - which we understand as is central, but would have thought it was mentioned by staff
Really close to everything - Trafalgar square, Leicester square, Piccadilly Circus, Buckingham Palace. Really was a great base Staff were really friendly and bonus we could leave our luggage.
Stayed in May 2024
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Reviewed: 9 May 2024
Ireminio
Turkey6 reviews3 helpful votes8.0“Nice location, nice staff.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
Some rooms are very small. The double beds are too small for 2 people.
The location was excellent. Near to Trafalgar and near to Piccadilly. The staff was nice and polite. The breakfast was good. The room was very clean. The lobby area is quite and clean. I would like to thank the staff. They were very helpful and changed our room to easily accessible ones.
Stayed in May 2024
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Reviewed: 8 May 2024
Risa
Japan12 reviews8.0“If you stay in this property, I reccomend you to stay more than two nights to make a good use of the location.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing really. The price is high but understandable considering the location.
The location was very accesible from any sightseeing location nearby. All the places were walkable distance. We arrived in the midnight due to the delay of our flight, even though the reservation was canceled by the property, the staff tried to act accordingly for us stay the night.
Stayed in May 2024
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Reviewed: 8 May 2024
Inese
Latvia38 reviews1 helpful vote7.0“Centrally located hotel, but overpriced.”- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
The value for the offered service was too high. Bed was narrow for 2 people to sleep 3 nights. In the pictures it was showed wider. In the description it was not mentioned the size of the bed. Elevator worked only one. VW you need to flash 3x to get everything away. Shower was weak.
Located close to the Trafalgar Square. Easy to reach from airport till Victoria station. Personell was helpful. Clean. Breakfast was classical UK, but there were also some other choices.
Stayed in April 2024
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Reviewed: 5 May 2024
Catarina
Portugal9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
One of the guests was lactose intolerant, and the breakfast did not have many lactose free products. Upon request was possible to have scrambled eggs lactose free, but the breakfast staff was not the most friendly in providing alternatives.
Thristle Trafalgar is very well located, very close to Trafalgar square and restaurants. The rooms are very big, perfect for the stay. The staff was very friendly, allowing us to have a later checkout without additional costs.
Stayed in May 2024
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Reviewed: 5 May 2024
Kellie
Australia7 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
Location was Amazing
Stayed in May 2024
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Reviewed: 5 May 2024
James
United States3 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 7 nights
- • Submitted via mobile
Great location and good price
Stayed in May 2024
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Reviewed: 4 May 2024
Dolores
United Kingdom10 reviews1 helpful vote8.0“Great location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Was taking part in the London Landmarks half marathon. The location was excellent for this and all sightseeing. Clean and comfortable and staff were friendly. Not a lot of noise considering it’s central location.
Stayed in April 2024
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Reviewed: 1 May 2024
Jean
United Kingdom6 reviews8.0“Very enjoyable.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Dining room chairs in very poor condition. Poor quality toilet paper. Hand wash is very drying on the hands.
Amazing location. Very clean and comfortable room. No outside noise at all. Lovely breakfast. Very comfortable beds. Helpful staff.
Stayed in April 2024
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Reviewed: 30 April 2024
Linda
United States7 reviews9.0“This nice accommodation with a very lovely staff was very pleasant.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
I cannot think of anything to dislike.
The breakfast was great with lots of choices for varied tastes. The staff in the breakfast room was so friendly and gracious.
Stayed in April 2024
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Reviewed: 29 April 2024
Karen
United Kingdom1 review7.0“too much struggle trying to get in and out when disabled with mobility issues is a no no”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
the lifts are too small for disabled customers, there are no ramps for disabled customers, the food was horrid, dry bacon dry sausage, no fridge in the room,
Stayed in April 2024
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Reviewed: 28 April 2024
Jacqueline
United Kingdom1 review7.0“Staff excellent, for an executive room, bathroom to small!”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
Bathroom way to small
Large bedroom area
Stayed in April 2024
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Reviewed: 24 April 2024
Sajeev
United Arab Emirates9 reviews1 helpful vote8.0“spacious rooms and facilities was good.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
room carpets need better cleaning and room acoustic has to be improved since the sound (conversations) from adjacent rooms was disturbing.
check in was easy and staffs were very friendly.
Stayed in April 2024
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Reviewed: 22 April 2024
Duncan
United Kingdom14 reviews2 helpful votes8.0“Would stay again, definitely, and hopefully Thistle will correct the few things that were wrong.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Breakfast was ok but the orange juice was poor and the fried eggs had been standing around for a long time and were hard. The worst bit was that the floor was covered in crumbs. The tables were clean but we saw that when the customers left all the crumbs were swept on to the floor and not cleared up.
Location was brilliant and quiet. Room, bed and en suite very good. Staff were excellent, bright, cheery and helpful.
Stayed in April 2024
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Reviewed: 20 April 2024
Klaus
Germany24 reviews4 helpful votes9.0“Would book it again”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
Outdoor air conditioning fan on the building quite noisy.
Very friendly personal, hotel centrally situated with major London highlights in close proximity, the wide offers for breakfast. View from the room. And: Special arrangement for our wedding day!
Stayed in April 2024
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Reviewed: 19 April 2024
Michelle
United Kingdom3 reviews9.0Superb- • Business trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The only downside, nothing major just the steps leading to the lift to get to the room is akward when you have one or more case. Maybe a little ramp would help.
Great hotel, lovely comfy beds and Staff were lovely.
Stayed in April 2024
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Reviewed: 18 April 2024
Jan
Finland20 reviews7.0“Jan W”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Staff had a bit "just working here" mentality.
Location was excellent.
Stayed in January 2024
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