Bassenthwaite Nr. Keswick, Keswick, CA12 4RG, United Kingdom
#26 of 27 hotels in Keswick
Guests' ChoiceBased on 2117 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
8.1
Staff
8.5
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 2 May 2024
James
United KingdomWe were in a group of 14 and the chap on the bar seemed quite put out when we ordered a round of drinks…
Excellent value for money with spacious and clean rooms. Facilities are good, with a pool and gym all included in the price. Bar was open until about 10:30pm and the food was pleasant enough.
Stayed in April 2024
Reviewed: 1 May 2024
Kevin
United KingdomGetting an e-mail when I returned home to say one of the rooms had not been paid for when it had been paid to booking.com when the booking was made. and had to telephone the hotel to get it sorted out.
Lovely room, great breakfast. Good location and friendly staff.
Stayed in April 2024
Reviewed: 29 April 2024
Tracey
United KingdomRoom not cleaned properly
Good breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Andrew
United KingdomThe room was lovely, spacious and comfortable. Staff were very friendly, the garden was lovely. Plenty of places nearby to visit, lots of walks locally. Will go again.
Stayed in April 2024
Reviewed: 29 April 2024
Brian
United KingdomBit soulless
Nice hotel large room, Swimming pool &gym
Stayed in March 2024
Reviewed: 28 April 2024
George
United KingdomNo real downside.
Spacious room with en-suite both of which were well appointed and the room included a fridge. The location and outlook offered good relaxation with easy and quick access to the Lake District. Food was very good and reasonably priced. Breakfast was buffet with a great choice. In all a very pleasant and relaxing stay.
Stayed in April 2024
Reviewed: 28 April 2024
Kevin
United KingdomReceived e-mail when back at home saying one of the rooms had not been paid for but payment had been taken by booking.com when the room was booked so had to phone hotel and explain details of payments etc. Nothing was mentioned at check in.
Nice room, great breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Kate
United KingdomSome road noise but not too bad. Menu choice was limited for non-meat eaters. Extractor fan didn't work in the bathroom.
The room was pleasant and a good size. Beds comfy. The chap serving in the restaurant/bar was very helpful and accommodating as we hadn't booked a table. We got the impression from the website that bar food was available, but it is definitely a sit-down restaurant! The breakfast room was well stocked, and the cooked option was hot and tasty. Perfect for a one night stop over before we reached our rented accommodation for the week. Would use the hotel again.
Stayed in April 2024
Reviewed: 26 April 2024
Natalie
United KingdomBreakfast was great - worth paying extra for , beautiful views from breakfast room Kids loved swimming pool/sauna/steam room Easy to park Lovely staff Well equipped gym (but never got to use) Great location (approx 10 minute drive to Keswick)
Stayed in February 2024
Reviewed: 25 April 2024
Kerryn
AustraliaThat it wasn't actually IN Keswick!
Room was large and well-appointed. Breakfast was delicious - heaps of choices. Staff were friendly and approachable.
Stayed in April 2024
Reviewed: 25 April 2024
Colin
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: 23 April 2024
Walker
United KingdomFree use of pool, jacuzzi, sauna and steam room
Stayed in April 2024
Reviewed: 22 April 2024
Graeme
United KingdomI possibly in need of an update, but given the amount of money we paid it was satisfactory
An excellent located hotel with incredible views in slight need of renovation however, very good value for money
Stayed in April 2024
Reviewed: 21 April 2024
Edgerley
United KingdomThe hotel itself was a bit dated but was satisfactory! The sealant around the jacuzzi was badly mouldy the steamroom had questionable stains all over it!
Staff was polite and friendly, and rooms were cleaned to a good standard!
Stayed in March 2024
Reviewed: 21 April 2024
Ian
United KingdomNo room refresh during our stay, tea and coffee facilities were not replenished.
The ‘bar staff’ 🙂
Stayed in April 2024
Reviewed: 20 April 2024
Mr
United KingdomBath didn’t hold water properly. Very secluded area .
Staff were all lovely and friendly
Stayed in April 2024
Reviewed: 20 April 2024
Waring
United KingdomAll OK
Leisure centre, food,
Stayed in April 2024
Reviewed: 19 April 2024
Natalia
United KingdomThe rooms were old and the carpets were totally dirty :(
The location was amazing with a beautiful view 😊
Stayed in April 2024
Reviewed: 18 April 2024
Julie
United KingdomCobwebs in the corner of the ceiling. Dog hair's on carpet. Could have had more comfortable chairs and decor a bit outdated. Curtains were loose on the rail. Had to ask for more tea bags and sugar which reception did provide
Very quiet hotel. Comfortable bed and large room. Shower was excellent. Food was nice in the restaurant. Plenty of parking.
Stayed in April 2024
Reviewed: 16 April 2024
Geoff
United KingdomPeace and quietness
Location
Stayed in April 2024
Reviewed: 16 April 2024
Margaret
United KingdomNothing significant.
Good choice for breakfast, nice pool and steam room, good gym. The location is lovely, having breakfast overlooking Bassenthwaite Lake. The room was large and comfortable and the temperature in the room was not stifling.
Stayed in April 2024
Reviewed: 13 April 2024
Gadsby
United KingdomRestaurant menu could have been a bit more adventurous but what we had was very good.
Excellent location. Friendly, helpful staff. Great facilities with pool, spa, sauna and steam room. Super breakfast and a great location for exploring the lakes.
Stayed in April 2024
Reviewed: 13 April 2024
Roger
AustraliaAccess to the shower over the bath could be made safer by fitting a grab handle.
Breakfast was very good, dinner was good, desserts were very good. Room was large and very well appointed.
Stayed in April 2024
Reviewed: 10 April 2024
Lucy
United KingdomWiFi could've been better. However if you're planning on being out of the hotel exploring the lakes for your stay this wouldn't matter.
Parents were over the moon with their stay, very clean and comfy.
Stayed in April 2024
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