81-83 Waterloo Rd, Lambeth, London, SE1 8UD, United Kingdom
#407 of 1,010 hotels in London
Guests' ChoiceBased on 2911 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.2
Facilities
8.1
Staff
9.1
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 29 April 2024
Maria
United KingdomBreakfast could have been a little better
Close to everything, near tube / train station
Stayed in March 2024
Reviewed: 29 April 2024
Pippa
United KingdomLovely friendly pub/hotel. Rooms were clean and had everything we needed. Opposite Waterloo which was so convenient for us getting too and from O2. Plentiful breakfast included. Fantastic Italian restaurant a few doors down which was a bonus!
Stayed in April 2024
Reviewed: 25 April 2024
Alexander
United KingdomWash basin was ridiculously small, with a shelf above it, so it was impossible to have a wash or brush teeth without loads of water spilling onto the floor (see photo)
Good location. Great breakfast. Tea and coffee making facilities, with biscuit. Room adequate. Reasonable attempt to reduce noise from outside with triple glazing.
Stayed in April 2024
Reviewed: 23 April 2024
Delilah
SwedenNothing
Location location location
Stayed in April 2024
Reviewed: 23 April 2024
Chris
United KingdomThe rooms are very close to the railway lines, and the noise travels through. Noise from the street could also be heard. Efforts have been made to put extra layers of glazing in, but it was still noisy, and the when trains came past there was a prominent rattling of some fixtures in the room (for instance the door handle which was right beside the bed). I had to buy earplugs; I feel these should perhaps be provided by the B&B.
The staff were great and were proactive in being helpful. For example they went the extra mile at breakfast ahead of the marathon, putting on an early breakfast and making sure I had everything I wanted. Also, the room cleaning staff were brilliant!
Stayed in April 2024
Reviewed: 22 April 2024
Michael
United KingdomLocation and friendly staff. Guest only entrance to rooms.
Stayed in April 2024
Reviewed: 22 April 2024
Cornish
United KingdomThey did not supply decaf tea or coffee. Apparently, there is no demand for it. As expected, there was a lot of road traffic noise.
The hotel was in a great position for everythingvwe wanted to do. The breakfast was really good.
Stayed in April 2024
Reviewed: 22 April 2024
Stan
United KingdomNo lift.
Everything
Stayed in April 2024
Reviewed: 21 April 2024
Stafford
United KingdomThe location, staff and breakfast. The hotel catered very well for runners and non-runners.
Stayed in April 2024
Reviewed: 21 April 2024
Nigel
United KingdomNothing!
Breakfast was good and area fine.
Stayed in April 2024
Reviewed: 20 April 2024
Ria
United KingdomWasn’t as clean as I could have been in the room.
Comfy beds, room was warm
Stayed in April 2024
Reviewed: 20 April 2024
Katherine
United KingdomIt is a happy lively busy pub . However our room was very quiet so after a Theatre trip we went to bed.
All the staff were kind and helpful .There isn't a lift but our bags were taken upstairs for us. The food was was very good with delicious choices of breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Andrea
United Kingdom3 flights of stairs and no lift as an asthma suffer not great. Staff were very miserable on the Sunday morning and practically threw my breakfast at me. Cleaner very rude.
Great location. Owner great and breakfast fab
Stayed in April 2024
Reviewed: 16 April 2024
Kerrie
United KingdomThe bed was very uncomfortable
Excellent location. Room was clean and quiet for a pub. Breakfast was lovely.
Stayed in April 2024
Reviewed: 15 April 2024
Trevor
United KingdomHelpful staff enjoyable surroundings great location
Stayed in April 2024
Reviewed: 15 April 2024
Romina
MaltaNo lifts and the noise of the trains. Plus it was a little stuffy inside the room. I had to open the window so it was more noisy.
The room was good and the bed. Close to train station and good lication. I liked the pub downstairs also. Friendly staff.
Stayed in April 2024
Reviewed: 13 April 2024
Gary
United StatesTrain noise
Clean, friendly accommodating staff… Wonderfully historic building
Stayed in April 2024
Reviewed: 10 April 2024
Julie
United KingdomTraditional old London pub. Suitable for everyone. Lovely friendly staff and good food. Good selection of beers and traditional ales. Lovely and clean. Hot showers. Had an excellent breakfast
Stayed in April 2024
Reviewed: 10 April 2024
Nicola
United KingdomThe WiFi was the actual worst. I was picking up Waterloo station as the same strength as the hotel. We were right at the top
Great location. Friendly staff
Stayed in April 2024
Reviewed: 9 April 2024
Warwick
United KingdomA little mould around the plughole. The windows and doors rattled in the high winds. No lift up the 3 floors, but this is advertised in advance.
A good variety and quantity of drinks included in the room. The shower worked well. Everything you needed available in the room including a biodegradable shower hat. Bedsheets and towels fresh and clean. Staff were excellent- a good welcome; good service at breakfast, and we were welcome to loiter after breakfast despite the pub being closed.
Stayed in April 2024
Reviewed: 7 April 2024
Stephen
United KingdomLocation and the Staff
Stayed in March 2024
Reviewed: 31 March 2024
Joanne
United KingdomBreakfast was good but a little inconsistent depending on what time you had it. Some choices not available at the buffet and eggs a little under cooked.
Friendly staff, great location and really clean.
Stayed in March 2024
Reviewed: 26 March 2024
Lindsey
United KingdomIt’s a great place but you really do need earplugs - which I forgot. Rooms are very close together, it’s on a busy main road, and right next to the train tracks.
Ideally central and connected; lovely staff; delicious breakfast; hugely appreciated little extras (water, biscuits & and beer in the fridge).
Stayed in March 2024
Reviewed: 25 March 2024
Sharon
United KingdomRoom was basic but okay. Disappointed with the tea and coffee provided in the room. They looked shabby and the milk was all out of date! Breakfast was okay but toast was not particularly warm and the ‘dippy eggs’ were hard boiled!
Location. The facility to leave our cases before check in and after check out so that we could do sight seeing and shopping in London. Staff were friendly and approachable.
Stayed in March 2024
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