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  5. Reviews of The Wellington Hotel

Reviews of The Wellington Hotel 3 stars

81-83 Waterloo Rd, Lambeth, London, SE1 8UD, United Kingdom

#407 of 1,010 hotels in London

Guests' Choice

Review score

Based on 2911 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 29 April 2024

    9.0
    Lovely break
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been a little better

    Close to everything, near tube / train station

    Stayed in March 2024

  • Reviewed: 29 April 2024

    8.0
    Fabulous time will be back!
    • Leisure trip
    • Group
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Lovely friendly pub/hotel. Rooms were clean and had everything we needed. Opposite Waterloo which was so convenient for us getting too and from O2. Plentiful breakfast included. Fantastic Italian restaurant a few doors down which was a bonus!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night

    Wash basin was ridiculously small, with a shelf above it, so it was impossible to have a wash or brush teeth without loads of water spilling onto the floor (see photo)

    Good location. Great breakfast. Tea and coffee making facilities, with biscuit. Room adequate. Reasonable attempt to reduce noise from outside with triple glazing.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Close to all amenities and sights that we were interested in. The only downside is that it’s very different to get throu
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location location location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Lovely, friendly staff, and central location. However the rooms are very close to noisy trainlines.
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 3 nights

    The rooms are very close to the railway lines, and the noise travels through. Noise from the street could also be heard. Efforts have been made to put extra layers of glazing in, but it was still noisy, and the when trains came past there was a prominent rattling of some fixtures in the room (for instance the door handle which was right beside the bed). I had to buy earplugs; I feel these should perhaps be provided by the B&B.

    The staff were great and were proactive in being helpful. For example they went the extra mile at breakfast ahead of the marathon, putting on an early breakfast and making sure I had everything I wanted. Also, the room cleaning staff were brilliant!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Location and friendly staff. Guest only entrance to rooms.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Staying near Waterloo
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    They did not supply decaf tea or coffee. Apparently, there is no demand for it. As expected, there was a lot of road traffic noise.

    The hotel was in a great position for everythingvwe wanted to do. The breakfast was really good.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Enjoyable stay with friendly helpful staff..
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    No lift.

    Everything

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Excellent location and great breakfast
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location, staff and breakfast. The hotel catered very well for runners and non-runners.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Excellent value for money. Pleasantly surprised at selection of goodies in the room, eg tea coffee a
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Breakfast was good and area fine.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Great location, reasonable breakfast, typical British pub hotel.
    • Leisure trip
    • Group
    • Twin Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t as clean as I could have been in the room.

    Comfy beds, room was warm

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Great value for the money. Kind helpful staff . Good food and good area in a great position for site
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    It is a happy lively busy pub . However our room was very quiet so after a Theatre trip we went to bed.

    All the staff were kind and helpful .There isn't a lift but our bags were taken upstairs for us. The food was was very good with delicious choices of breakfast.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    I’d stay again but probably ask for a room on a lower floor
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    3 flights of stairs and no lift as an asthma suffer not great. Staff were very miserable on the Sunday morning and practically threw my breakfast at me. Cleaner very rude.

    Great location. Owner great and breakfast fab

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Perfect location for our trip to London, could do with better mattresses
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable

    Excellent location. Room was clean and quiet for a pub. Breakfast was lovely.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Helpful staff enjoyable surroundings great location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Single Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    No lifts and the noise of the trains. Plus it was a little stuffy inside the room. I had to open the window so it was more noisy.

    The room was good and the bed. Close to train station and good lication. I liked the pub downstairs also. Friendly staff.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Boutique hotel at bargain price
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Train noise

    Clean, friendly accommodating staff… Wonderfully historic building

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Traditional old London pub. Suitable for everyone. Lovely friendly staff and good food. Good selection of beers and traditional ales. Lovely and clean. Hot showers. Had an excellent breakfast

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Great location and a pleasant stay
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The WiFi was the actual worst. I was picking up Waterloo station as the same strength as the hotel. We were right at the top

    Great location. Friendly staff

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great location and service 😄
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    A little mould around the plughole. The windows and doors rattled in the high winds. No lift up the 3 floors, but this is advertised in advance.

    A good variety and quantity of drinks included in the room. The shower worked well. Everything you needed available in the room including a biodegradable shower hat. Bedsheets and towels fresh and clean. Staff were excellent- a good welcome; good service at breakfast, and we were welcome to loiter after breakfast despite the pub being closed.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Stayed before and will stay again, two more trips this year to go.
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night

    Location and the Staff

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Great place to stay! Felt right at home
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good but a little inconsistent depending on what time you had it. Some choices not available at the buffet and eggs a little under cooked.

    Friendly staff, great location and really clean.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Great value, really appreciated the personal touches.
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    It’s a great place but you really do need earplugs - which I forgot. Rooms are very close together, it’s on a busy main road, and right next to the train tracks.

    Ideally central and connected; lovely staff; delicious breakfast; hugely appreciated little extras (water, biscuits & and beer in the fridge).

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good location for our visit to the Royal Festival Hall
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Room was basic but okay. Disappointed with the tea and coffee provided in the room. They looked shabby and the milk was all out of date! Breakfast was okay but toast was not particularly warm and the ‘dippy eggs’ were hard boiled!

    Location. The facility to leave our cases before check in and after check out so that we could do sight seeing and shopping in London. Staff were friendly and approachable.

    Stayed in March 2024

Showing 1 – 25

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