Mitre House, Penrith, CA11 7AJ, United Kingdom
#11 of 21 hotels in Penrith
Guests' ChoiceBased on 2731 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 12 May 2024
Lauren
United StatesThe Lounge Team was wonderful! They went above and beyond to be welcoming and helpful hosts. They made me love Penrith! Also, the included breakfast was delicious. They did a great job of accommodating my allergies/restrictions. It is also in a prime location near ample shops and restaurants.
Stayed in May 2024
Reviewed: 12 May 2024
Kim
United KingdomViews of brick walls and the noise from the seagulls, neither of which was the hotel’s fault.
We had a very big room with excellent facilities
Stayed in May 2024
Reviewed: 11 May 2024
Tammy
United KingdomEverything was perfect
The location was perfect for travelling out of penrith. We used bus and train services. The location was a short walk into the main town which was great. The accommodation was immaculate. The staff were excellent. The food was delicious. We will definitely be back.
Stayed in April 2024
Reviewed: 10 May 2024
Redbaron
United KingdomNothing
Great room size, good breakfast choice & quality
Stayed in May 2024
Reviewed: 10 May 2024
James
United KingdomThe first breakfast was seriously overcooked. Bacon and black pudding rock hard, egg solid. The next morning we requested that the bacon wasn't overcooked but it still came to the table like a burnt offering. Someone clearly doesn't know how to cook a breakfast.
The place was in a great location and the room very comfortable. The staff were very good.
Stayed in May 2024
Reviewed: 10 May 2024
Mark
United KingdomClean and friendly, was a good Cumbrian breakfast and set me up for the day 👍
Stayed in May 2024
Reviewed: 9 May 2024
Klocoh
FranceReally nothing.
The staff was very friendly, my room was perfectly comfortable, breakfast was great, and the location was perfect. It was perfect for my very short layover in Penrith!
Stayed in April 2024
Reviewed: 9 May 2024
Alicia
United KingdomWould have nice to have shampoo and conditioner in the bathroom, but there was just general body wash.
Friendly staff. My room was really comfortable with a good shower.
Stayed in May 2024
Reviewed: 9 May 2024
Tony
United KingdomCould not fault at all,the room very spacious and clean, we ate an evening dinner was great but much to big the staff were 1st class
Stayed in May 2024
Reviewed: 8 May 2024
Janet
Francebreakfast (full cumbrian) was too big! took a sausage home for my dog! needed ketchup on the tables
staff were brilliant
Stayed in May 2024
Reviewed: 7 May 2024
Andrew
United KingdomCar park at back off hotel . Park 2 motorbikes , and they were fine but would have liked to see cctv and a gated off area . Did not eat there as no one told us we needed to book , lucky we was in a good place to eat out .
Good size room
Stayed in May 2024
Reviewed: 6 May 2024
Charlotte
United KingdomLovely cosy room, such a nice breakfast in the morning and such a nice place overall! One of the nicest hotel rooms I’ve stayed in, very modern but cosy and plenty of space in the room and a large, modern bathroom.
Stayed in May 2024
Reviewed: 6 May 2024
Hywel
United KingdomBit slow with breakfast order but not a big issue for us - staff clearly very busy.
Comfortable bedroom, good breakfast and relaxed bar for drinks before bed.
Stayed in May 2024
Reviewed: 6 May 2024
Michelle
United KingdomOnly got 1 card initially for the room but there were 2 of us( not a couple) You needed it for the electric so if one party member went out you needed a card to gain access via the side door This was resolved when we requested same but it would be helpful to get 2 on arrival
Central with a free car park and good breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Porras
NetherlandsThe check out was a bit early
Breakfast was delicious and the staff is very friendly
Stayed in May 2024
Reviewed: 5 May 2024
Parki
United KingdomAll good
Great location, fantastic food and good staff
Stayed in April 2024
Reviewed: 5 May 2024
Sarah
United KingdomRoom was very hot.
Excellent location.comfortable room and lovely staff.
Stayed in May 2024
Reviewed: 4 May 2024
David
United KingdomLocation was very central with plenty of parking. Good selection of choices for breakfast, Cumbrian cooked was excellent !
Stayed in May 2024
Reviewed: 3 May 2024
Lyndsey
United KingdomArrived late and parked in the wrong area of the car park so ended up with a parking ticket Alleyway that you go down to the hotel could really use some lighting
Amazing helpful staff, fabulous breakfast
Stayed in May 2024
Reviewed: 3 May 2024
Andy
United KingdomNothing
Only 1 little complaint, which I never reported a bit silly, maybe, but the surface of the dressing table in room 14 was sticky ,apart from this perfect no complaints. I've stayed there twice before and again, staff and facilities first class
Stayed in May 2024
Reviewed: 1 May 2024
Peter
CanadaNothing, it was all excellent.
All the staff were extremely friendly and helpful. The room was spacious. The breakfast was very good. Particularly liked sitting in the terrace garden at the back of the property, unexpectedly nice and a hidden oasis. Great location right in the middle of the town and near the station.
Stayed in May 2024
Reviewed: 30 April 2024
Judims
United KingdomNothing really.
A lovely comfortable, modern room with plenty of space and a comfy bed. The staff were friendly and helpful. The food was excellent. I would definitely stay again.
Stayed in April 2024
Reviewed: 30 April 2024
Jessica
United KingdomParking is hard to find - it’s behind the property. Live music in the evening is very loud so difficult to enjoy a meal in the restaurant and put kids to bed.
Clean and comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Ken
United KingdomClean tidy staff friendly
Stayed in April 2024
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