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Reviews of The Lounge Hotel & Bar

Mitre House, Penrith, CA11 7AJ, United Kingdom

#11 of 21 hotels in Penrith

Guests' Choice

Review score

Based on 2731 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 12 May 2024

    10
    Wonderful hotel and staff!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The Lounge Team was wonderful! They went above and beyond to be welcoming and helpful hosts. They made me love Penrith! Also, the included breakfast was delicious. They did a great job of accommodating my allergies/restrictions. It is also in a prime location near ample shops and restaurants.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Excellent room and facilities and ideal location.
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Views of brick walls and the noise from the seagulls, neither of which was the hotel’s fault.

    We had a very big room with excellent facilities

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Perfect stay. well done to their team
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    The location was perfect for travelling out of penrith. We used bus and train services. The location was a short walk into the main town which was great. The accommodation was immaculate. The staff were excellent. The food was delicious. We will definitely be back.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    10
    Great place to stay in Penrith
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    Nothing

    Great room size, good breakfast choice & quality

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Breakfast poor. We would stay again but if the breakfast was hard again it will be sent back.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The first breakfast was seriously overcooked. Bacon and black pudding rock hard, egg solid. The next morning we requested that the bacon wasn't overcooked but it still came to the table like a burnt offering. Someone clearly doesn't know how to cook a breakfast.

    The place was in a great location and the room very comfortable. The staff were very good.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and friendly, was a good Cumbrian breakfast and set me up for the day 👍

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    A perfect short stay
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Really nothing.

    The staff was very friendly, my room was perfectly comfortable, breakfast was great, and the location was perfect. It was perfect for my very short layover in Penrith!

    Stayed in April 2024

  • Reviewed: 9 May 2024

    9.0
    Comfortable stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Would have nice to have shampoo and conditioner in the bathroom, but there was just general body wash.

    Friendly staff. My room was really comfortable with a good shower.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could not fault at all,the room very spacious and clean, we ate an evening dinner was great but much to big the staff were 1st class

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    good value for money
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    breakfast (full cumbrian) was too big! took a sausage home for my dog! needed ketchup on the tables

    staff were brilliant

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Good hotel for short stay and in the town
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Car park at back off hotel . Park 2 motorbikes , and they were fine but would have liked to see cctv and a gated off area . Did not eat there as no one told us we needed to book , lucky we was in a good place to eat out .

    Good size room

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    We felt really comfortable here and it was very modern and everything we wanted in a hotel.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely cosy room, such a nice breakfast in the morning and such a nice place overall! One of the nicest hotel rooms I’ve stayed in, very modern but cosy and plenty of space in the room and a large, modern bathroom.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bit slow with breakfast order but not a big issue for us - staff clearly very busy.

    Comfortable bedroom, good breakfast and relaxed bar for drinks before bed.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Good accommodation very comfortable beds will return
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Only got 1 card initially for the room but there were 2 of us( not a couple) You needed it for the electric so if one party member went out you needed a card to gain access via the side door This was resolved when we requested same but it would be helpful to get 2 on arrival

    Central with a free car park and good breakfast

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The check out was a bit early

    Breakfast was delicious and the staff is very friendly

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great location, fantastic food and good staff

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Relaxing stay. Lovely cocktails.
    • Business trip
    • Solo traveller
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very hot.

    Excellent location.comfortable room and lovely staff.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location was very central with plenty of parking. Good selection of choices for breakfast, Cumbrian cooked was excellent !

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Really good, would stay again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Arrived late and parked in the wrong area of the car park so ended up with a parking ticket Alleyway that you go down to the hotel could really use some lighting

    Amazing helpful staff, fabulous breakfast

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Only 1 little complaint, which I never reported a bit silly, maybe, but the surface of the dressing table in room 14 was sticky ,apart from this perfect no complaints. I've stayed there twice before and again, staff and facilities first class

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Great location and friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was all excellent.

    All the staff were extremely friendly and helpful. The room was spacious. The breakfast was very good. Particularly liked sitting in the terrace garden at the back of the property, unexpectedly nice and a hidden oasis. Great location right in the middle of the town and near the station.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Overnight on the way home
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing really.

    A lovely comfortable, modern room with plenty of space and a comfy bed. The staff were friendly and helpful. The food was excellent. I would definitely stay again.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is hard to find - it’s behind the property. Live music in the evening is very loud so difficult to enjoy a meal in the restaurant and put kids to bed.

    Clean and comfortable.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Would highly recommend
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean tidy staff friendly

    Stayed in April 2024

Showing 1 – 25

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