Avenida 5 de Outubro, 295, Avenidas Novas, 1600-035 Lisbon, Portugal
#288 of 396 hotels in Lisbon
Guests' ChoiceBased on 681 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.4
Facilities
7.9
Staff
8.3
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 26 May 2024
Ross
United KingdomThe design of the bedroom is a bit weird - the light from the bathroom comes through to the bedroom, so if somebody goes to the bathroom during the night, it might disturb the other person. The TV wasn't connected to the internet for apps if there were any on there. The air conditioning was a bit confusing as the thermostat panel wasn't clear on how to use it.
The TV was decent and allowed for "Smart View" from a mobile/tablet (despite having no internet connection). The beds were comfortable although it wasn't clear when booking what "Double or Twin room" meant (it's a twin room but the beds can be pushed together). The staff on reception seemed to speak English well. Kettle available from reception for a 50 euro cash deposit, returned upon checking out.
Stayed in May 2024
Reviewed: 24 May 2024
Evaldas
LithuaniaBut now it needs some reconstructions.
When it was new it was super hotel
Stayed in May 2024
Reviewed: 15 May 2024
Herța
RomaniaWe had to leave at 5 AM, and they gave us an almost empty bag for breakfast.
Breakfast and the size of the room.
Stayed in May 2024
Reviewed: 4 May 2024
Helyn
United StatesThe coffee shop attached lung ladies during the day were less than interested in helping us order and receive lunch.
The breakfast was amazing. The front desk staff were very helpful, the room was well taken care of by housekeeping. Close to ,Train/metro,,/airport.
Stayed in April 2024
Reviewed: 2 May 2024
Ruaring
Spainthe staff very friendly
Great room
Stayed in April 2024
Reviewed: 30 April 2024
Tiago
PortugalAir conditioning didn't cool the room as much as desired. There was a closet in the room that had a very conspicuously missing glass panel. The outside view of the room was obfuscated by a faded/aged double-glass facade.
Excellent location, with on-street parking available. Big room with very comfortable beds. Staff was very friendly and helpful. Breakfast was good and had a nice selection despite being a bit limited.
Stayed in April 2024
Reviewed: 25 April 2024
Hanan
CanadaThe building needs some updates. Example, there was no electrical socket near the bed to plug in the phone. There was none at the bathroom as well. The tub has a bit of mold and was very narrow
The room was comfortable, reception was very welcoming and metro station was close by
Stayed in April 2024
Reviewed: 31 March 2024
David
Ugandacant say anything
I loved the variety and assortment of foods and fruits which were served to us daily for five days
Stayed in March 2024
Reviewed: 6 March 2024
Edgar
UgandaGetting the conditioning working to improve the room temperature was an issue
Room was great
Stayed in March 2024
Reviewed: 4 March 2024
Luis
PortugalCheck in is bureaucratic.
Excellent location, good comfort.
Stayed in February 2024
Reviewed: 3 March 2024
Khalida
United KingdomThe hotel looks just a bit old but nothing really major to be frank
Location is great not far from the underground Staff were rrally jice and helpful Enjoyed my stay there and the room was clean. The bathroom was also clean
Stayed in February 2024
Reviewed: 1 March 2024
Susan
United KingdomThe AC didn't really work I put it on the coldest setting and it wasn't very cold. This was in February so I hate to think how hot the room would be in the summer. In a 4* hotel I would expect tea and coffee facilities in the room.
The hotel is in a good position close to metro/ train and airport. Plenty of restaurants and shops close by.
Stayed in February 2024
Reviewed: 25 February 2024
Dahal
PortugalAc was not working properly
Cleanliness and the location
Stayed in February 2024
Reviewed: 10 February 2024
Rosa
SwitzerlandNothing
Bedroom
Stayed in December 2023
Reviewed: 8 February 2024
Emma
United KingdomI originally booked this hotel because it had an indoor pool which I checked at the time and it said it was open but unfortunately when we got there it was under maintenance which was a shame because this was the main reason we chose this hotel. I wouldn’t have booked it if I had known the pool was shut because the location was not ideal as it was about an hours walk from the popular area and there were hotels in that area for the same price at the time we went.
Friendly staff, the bedroom was great, the hotel looked very nice and was clean. Definitely got good value for our money.
Stayed in February 2024
Reviewed: 2 January 2024
Stephen
IrelandPool and sauna out of order, this was not made clear at booking point, and one of the main reasons for the booking
Good spacious room
Stayed in January 2024
Reviewed: 19 December 2023
Joao
Portugalthe breakfast is poor don't worth the money, shower head of bad quality could be much better
good value for money, the bed is very good and for me that is one of the most important things in a hotel. Very convenient location.
Stayed in November 2023
Reviewed: 16 December 2023
Stephen
PortugalLocation was great, short walk from Entrecampos train station (and metro). Reception staff were excellent, notably Jorge, courtesy professional and helpful.
Stayed in December 2023
Reviewed: 25 November 2023
Michal
Slovakialocation of the hotel is a little bit far from the center, but you can use metro
kind personal, good breakfast, clean rooms, hotel has its own swimming pool
Stayed in November 2023
Reviewed: 11 November 2023
Ana
PortugalNothing
quiet confortable no noise
Stayed in November 2023
Reviewed: 11 November 2023
Tapani
FinlandIt seems to me that the hotel is not taking good care of the facilities. None of the 3 roller doors in our room did roll accordingly. The toilet paper stand was broken and the sink did not properly absorb the water. I mentioned to the personnel in the reception about these points but nothing happened.
Stayed in November 2023
Reviewed: 7 November 2023
Ignacio
United KingdomSubstantial noise from the street, makeshift refurbishments in the luxurious and ample bathroom that substantially reduced its comfort, substandard air system.
Extremely good value for money, professional staff, clean and spacious rooms, comfortable bed.
Stayed in November 2023
Reviewed: 7 November 2023
Ayman
PortugalThe rooms are not well isolated when it comes to sound.
N/A
Stayed in October 2023
Reviewed: 3 November 2023
Stefanie
PortugalWindows wouldn’t open in room, tricky to operate thermostat, tv was annoying
Comfy bed, friendly staff, decent breakfast
Stayed in November 2023
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