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Reviews of The Kylestrome

11 Miller Road, Ayr, KA7 2AX, United Kingdom

#6 of 11 hotels in Ayr

Guests' Choice

Review score

Based on 882 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    If I had to say anything it would be the room was red hot But we just opened our window

    Clean / modern rooms Ease and organised check in Amazing restaurant/ bar attached and great price

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Rooms big , good decor, comfy beds

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Couple
    • Executive King or Twin with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great location, upgraded room. Would stay again.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Great location close to town centre and lovely and clean hotel.
    • Leisure trip
    • Couple
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little old fashioned

    Easy to access, was very close to town centre, room was spacious and clean!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Good location and great food.
    • Leisure trip
    • Couple
    • Executive King or Twin Room
    • Stayed 2 nights

    Noise from next door room shower woke us up at 0545 - not ideal!

    Food was excellent

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The approach of having no staff on-site and doing everything remotely and via access codes is ok but a couple of the systems were a little flaky. For instance, the main door code didn't always work, it turned out you simply had to try it several times and eventually it would work, but with no staff around to explain that you run the risk of someone thinking they are locked out when they are not. And for some very small / simple requests such as "could we have an extra towel" it ends up being comparatively a lot of hassle.

    Location is very convenient, free off-street parking is extremely useful. Bed very comfortable

    Stayed in March 2024

  • Reviewed: 6 May 2024

    10
    Excellent stay would book again
    • Leisure trip
    • Couple
    • Executive King or Twin with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Place was really nice as was the rooms and spotless , bar and restaurant staff very helpful although nothing to do with rooms as self check in no reception , breakfast at restaurant very good

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King or Twin with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The food in the Strathvaig restaurant was excellent. Claire one of the managers in the restaurant couldn't do enough for us infact all the staff were lovely, the decore in the restaurant and bar was beautiful. Would highly recommend this restaurant 👌

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Lovely rooms, attached restaurant was great, lovely meals and stafftaff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    If breakfast had been included

    Newness and cleanliness

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Very comfortable stay
    • Leisure trip
    • Couple
    • Executive King or Twin with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Easy to access, very central position and very comfortable

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Excellent location, clean and comfortable
    • Leisure trip
    • Couple
    • Executive King or Twin with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    This hotel does not have staff on the premises so if you want beds or towels changed, toilet rolls etc it is necessary to make phone call.

    We were very happy with this accommodation, the location was brilliant, the room was large, bright, very comfortable and clean. While the restaurant is a separate business to the accommodation, it is within the building and breakfast was excellent.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Handy and comfortable
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Easy access and super handy for town centre. Clean and quiet

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Perfect
    • Business trip
    • Couple
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to no like

    Great hotel , very central

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Enjoyable as it was previous visits
    • Leisure trip
    • Couple
    • Executive King or Twin Room
    • Stayed 2 nights

    A lift would have been handy as wife has difficulty with stairs

    room was clean and tidy. Breakfast was good and dinner was very good at the stravaig

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Disappointed but with more attention to detail would stay again.
    • Leisure trip
    • Group
    • Executive King or Twin with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Parking behind the hotel we could see all the bed line and towels just thrown in a heap outside on the ground waiting to be picked up. There is a small outside garden area but due to the renovations was unavailable to use and looked like a tip. On entrance to the hotel you walk past the function suite which is not in use as it’s under renovations, however you can see inside which makes the hotel feel derelict more so as there are no staff and it’s an unmanned hotel. Entry to the room first impression was good. However, the window in the room is huge with curtains but there are no other blinds on the window, therefore if your walking about the room, people in the car park can look up and see you more so when the toilet is at the window side. Bedside lamps are lovely but one didn’t even have a socket to plug into. There was no side lamps or table lamp at the table which was a shame. The sofa was covered in dust, the carpets weren’t the best cleaned and you could hear the neighbours using the toilet which felt like they were in your room. So bare in mind if you can hear everything when they are in the toilet they will probably hear you. For the hotel being renovated the walls are badly needing painted due to scuff marks and just needs a freshen up. The bathrooms are all new but the doors are needing either painted or replaced. I’ve been very critical on my review only because it’s gone under renovation but there are things needing finalised more so for the price we paid. However we would return and would recommend the hotel.

    The room size was fabulous with a sofa included in room. Plenty tea and coffee with coffee machine although we didn’t use it. The bed was absolutely amazing for a great night sleep. There was an iron and iron board, hairdryer and spare pillows to choose from. Good size room. The hotel was walking distance to all shops pubs and restaurants, however the taxi service was also amazing for a short distance too. The restaurant bar was absolutely stunning albeit small but fabulous atmosphere with an array or cocktails and drinks to choose from, staff were very helpful but on a Saturday it’s very busy so the wait is slightly longer for a drink.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Great base for some sightseeing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    My only complaint was that the hotel room was unbearably hot during the night, the air con unit was not much help and did not cook the room at all and with the window open it is quite noisy - We stayed on a cool evening so I dread to think how warm it would be in summer.

    I liked the remote check in with the code to access the property as it saves a lot of waiting around and received communication from the hotel prior to our stay with instructions - nice clean property in a good location for a good price

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Executive King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My only fault was sitting at the window in room window sill were dirty and some Coppers was sitting on the sill from the last person in the room

    Very central , staff and restaurant excellent

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Place way lovey
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time

    Everything

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was very nice comfortable quick overnight stay ….. beds were comfortable, bathroom clean and tasteful…. was impressed for price we paid for an overnight …… no staff there but phonecall and email and texts so communication was excellent even if you didn’t see a real human ….. view out window wasn’t the best over rooftops but that’s me really nit picking . We would definitely recommend and stay again if we needed too …. food in restaurant at night was also very nice although I believe nothing to actually do with the hotel …..

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Lovely room but disappointed by the shower.
    • Leisure trip
    • Family with young children
    • Executive King or Twin with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the shower wasn't working and wouldn't turn on, we had to ring for a maintenance man to come and look at it but he was unable to fix it so we had no shower facilities including for our baby.

    The room was very spacious and it was in a good location. Staff were friendly as well.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    A stay in the Kylestome.
    • Leisure trip
    • Couple
    • Deluxe King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All good.

    Comfortable room and bathroom. Good parking. Quiet. Close to town center.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Executive King or Twin with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very peaceful

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Came to Ayr for a night out,really impressed with hotel,had drink in the bar lovely surroundings.
    • Leisure trip
    • Couple
    • Executive King or Twin with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was superb.

    Location central to all.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    5* comfort in Ayr
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable beds and pillows! Convenient to sights, shops, restaurants and bars. Loved the communication in advance of arrival. Details of how to work everything very clear. Thank you to Nicolas.

    Stayed in April 2024

Showing 1 – 25

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