11 Miller Road, Ayr, KA7 2AX, United Kingdom
#5 of 11 hotels in Ayr
Guests' ChoiceBased on 863 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.6
Staff
8.8
Value for money
8.5
Free WiFi
6.2
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End of dialog contentReviewed: 6 May 2024
Stuart
United KingdomPlace was really nice as was the rooms and spotless , bar and restaurant staff very helpful although nothing to do with rooms as self check in no reception , breakfast at restaurant very good
Stayed in May 2024
Reviewed: 5 May 2024
Elizabeth
United KingdomThe food in the Strathvaig restaurant was excellent. Claire one of the managers in the restaurant couldn't do enough for us infact all the staff were lovely, the decore in the restaurant and bar was beautiful. Would highly recommend this restaurant 👌
Stayed in May 2024
Reviewed: 4 May 2024
Keenan
United KingdomIf breakfast had been included
Newness and cleanliness
Stayed in April 2024
Reviewed: 4 May 2024
Linda
United KingdomEasy to access, very central position and very comfortable
Stayed in May 2024
Reviewed: 3 May 2024
Mary
IrelandThis hotel does not have staff on the premises so if you want beds or towels changed, toilet rolls etc it is necessary to make phone call.
We were very happy with this accommodation, the location was brilliant, the room was large, bright, very comfortable and clean. While the restaurant is a separate business to the accommodation, it is within the building and breakfast was excellent.
Stayed in April 2024
Reviewed: 2 May 2024
Jamie
United KingdomNothing
Easy access and super handy for town centre. Clean and quiet
Stayed in May 2024
Reviewed: 1 May 2024
Allan
United KingdomNothing to no like
Great hotel , very central
Stayed in April 2024
Reviewed: 1 May 2024
Gordon
United KingdomA lift would have been handy as wife has difficulty with stairs
room was clean and tidy. Breakfast was good and dinner was very good at the stravaig
Stayed in April 2024
Reviewed: 29 April 2024
Roberta
United KingdomParking behind the hotel we could see all the bed line and towels just thrown in a heap outside on the ground waiting to be picked up. There is a small outside garden area but due to the renovations was unavailable to use and looked like a tip. On entrance to the hotel you walk past the function suite which is not in use as it’s under renovations, however you can see inside which makes the hotel feel derelict more so as there are no staff and it’s an unmanned hotel. Entry to the room first impression was good. However, the window in the room is huge with curtains but there are no other blinds on the window, therefore if your walking about the room, people in the car park can look up and see you more so when the toilet is at the window side. Bedside lamps are lovely but one didn’t even have a socket to plug into. There was no side lamps or table lamp at the table which was a shame. The sofa was covered in dust, the carpets weren’t the best cleaned and you could hear the neighbours using the toilet which felt like they were in your room. So bare in mind if you can hear everything when they are in the toilet they will probably hear you. For the hotel being renovated the walls are badly needing painted due to scuff marks and just needs a freshen up. The bathrooms are all new but the doors are needing either painted or replaced. I’ve been very critical on my review only because it’s gone under renovation but there are things needing finalised more so for the price we paid. However we would return and would recommend the hotel.
The room size was fabulous with a sofa included in room. Plenty tea and coffee with coffee machine although we didn’t use it. The bed was absolutely amazing for a great night sleep. There was an iron and iron board, hairdryer and spare pillows to choose from. Good size room. The hotel was walking distance to all shops pubs and restaurants, however the taxi service was also amazing for a short distance too. The restaurant bar was absolutely stunning albeit small but fabulous atmosphere with an array or cocktails and drinks to choose from, staff were very helpful but on a Saturday it’s very busy so the wait is slightly longer for a drink.
Stayed in April 2024
Reviewed: 27 April 2024
Sophie
United KingdomMy only complaint was that the hotel room was unbearably hot during the night, the air con unit was not much help and did not cook the room at all and with the window open it is quite noisy - We stayed on a cool evening so I dread to think how warm it would be in summer.
I liked the remote check in with the code to access the property as it saves a lot of waiting around and received communication from the hotel prior to our stay with instructions - nice clean property in a good location for a good price
Stayed in April 2024
Reviewed: 24 April 2024
Michael
United KingdomMy only fault was sitting at the window in room window sill were dirty and some Coppers was sitting on the sill from the last person in the room
Very central , staff and restaurant excellent
Stayed in April 2024
Reviewed: 24 April 2024
Andy
United KingdomCheck in time
Everything
Stayed in April 2024
Reviewed: 23 April 2024
Heather
United KingdomWas very nice comfortable quick overnight stay ….. beds were comfortable, bathroom clean and tasteful…. was impressed for price we paid for an overnight …… no staff there but phonecall and email and texts so communication was excellent even if you didn’t see a real human ….. view out window wasn’t the best over rooftops but that’s me really nit picking . We would definitely recommend and stay again if we needed too …. food in restaurant at night was also very nice although I believe nothing to actually do with the hotel …..
Stayed in April 2024
Reviewed: 21 April 2024
Janice
United KingdomUnfortunately the shower wasn't working and wouldn't turn on, we had to ring for a maintenance man to come and look at it but he was unable to fix it so we had no shower facilities including for our baby.
The room was very spacious and it was in a good location. Staff were friendly as well.
Stayed in April 2024
Reviewed: 21 April 2024
Alexander
United KingdomAll good.
Comfortable room and bathroom. Good parking. Quiet. Close to town center.
Stayed in April 2024
Reviewed: 21 April 2024
Robyn
AustraliaVery peaceful
Stayed in April 2024
Reviewed: 20 April 2024
Colin
United KingdomEverything was superb.
Location central to all.
Stayed in April 2024
Reviewed: 17 April 2024
Vivien
United KingdomVery comfortable beds and pillows! Convenient to sights, shops, restaurants and bars. Loved the communication in advance of arrival. Details of how to work everything very clear. Thank you to Nicolas.
Stayed in April 2024
Reviewed: 14 April 2024
Ash
United KingdomPull out bed needs a new mattress couldn’t use for sleep
Lovely decor nice spacious room large main bed
Stayed in April 2024
Reviewed: 13 April 2024
Derek
United KingdomCouldn’t fault this hotel - really enjoyed our stay
Very clean and tidy hotel. Contactless checkin was really easy and probably quicker than using a checkin desk. Room was more than ample size wise. Staff were friendly, smart and attentive.
Stayed in April 2024
Reviewed: 13 April 2024
Carol
United KingdomI was nervous there was no staff on-site but really easy to contact the team and they were able to help easily. A build would be a fridge in the room which most hotels would have in deluxe or suites
Lovely clean rooms with modern decor. We booked a king deluxe but had an issue with the TV. We’re upgraded with no issues to a suite which was beautiful. Great service
Stayed in April 2024
Reviewed: 9 April 2024
Andrew
United KingdomNothing it was excellent
Room only no breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Angela
United KingdomIt was very sad that there’s a restaurant/ bar onsite and we couldn’t get a table for food as it was fully booked for the night Maybe it would be advisable if when booking your room that you maybe book a table downstairs so you don’t need to walk into the town 🥲 We were lucky enough to see other people that were staying in the rooms above the restaurant saying the exact thing and advise us where to go for drinks and dinner.
The location to the town centre,shops , train station and restaurants / Bars was fantastic
Stayed in April 2024
Reviewed: 5 April 2024
Robert
United KingdomThe hotel was very nice clean and easy to access as it was contactless checking. Staff were very helpful and polite.
Stayed in April 2024
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