First room unfortunately had noisy plumbing however I was moved without any problem to another room

Stayed in July 2023

Parking is hit and miss but I got a space thankfully.

Nice huge room and bed nice windows open right up. Nice staff great water pressure Netflix etc. Great hotel.

Stayed in July 2023

Fruit salad contained no local produce. The hotel should support local farmers by using strawberries, raspberries, blackcurrants etc in the fruit salad. Disappointed to see melon & grapes. Was the egg free range and local? I didn’t eat the full breakfast, because it was unclear whether it was free range British high welfare pork?

Fresh & choice

Stayed in July 2023

The coffee.

Convenient for the purpose of my stay. Parking.

Stayed in July 2023

Nothing really, a bit pricey but competitively priced

The building is old but well maintained and clean, a short walk from the seafront and town. The room was comfortable and characterful, with accessible parking on site. The staff was friendly and very helpful, and breakfast was great. Will definitely stay here again when in Eastbourne

Stayed in June 2023

Private parking; quiet location but walking distance from the sea and the Towner centre. Clean and tidy with friendly staff and a nice breakfast

Stayed in June 2023

No aircon (my husband is asthmatic)

Very friendly staff. Upgraded our room to a suite. Own balcony with garden furniture. Huge bed! This is an old building - plenty of period features and also had communal lounges so if you were in a larger party you could meet there. Also had so.e antique items from the period on display in the lounges. Breakfast was great. Tomatoes and poached eggs cooked to perfection! Everything else was cooked well but these are items that aren't always done so well. But they were perfect!

Stayed in June 2023

It was a very hot weekend, and without air conditioning it was a little bit warm in my room, but this is a very minor issue as the room had a large window and it was quiet/secure enough to keep the window open.

I stayed for one night whilst racing at Eastbourne Triathlon. The reception staff were really welcoming and helpful to me and others who were racing, allowing us to keep our bikes securely in the hotel, and being very flexible with parking and late check-outs. Not all hotels are as accommodating and understanding, and so I won't hesitate to stay again and/or recommend the hotel to others.

Stayed in June 2023

Nothing.

Great location, lovely friendly hosts. spotlessly clean and well appointed.

Stayed in June 2023

These comments are on behalf of the guest for whom I made the booking as I did not stay at the hotel myself. "Everything was excellent and exceeded expectations. Professional and welcoming staff, comfortable room, great breakfast, ideal location for the beach, coastal walks and Eastbourne's artistic quarter. Bus stops and railway station nearby".

Stayed in May 2023

Extremely friendly staff. Easy check in and check out. Clean room

Stayed in May 2023

Car parking and no lift to the top floor. Also no offer of help to take luggage up.

Food was excellent and served promptly. Staff I met were all helpful. Parking was an issue, I chose this hotel as it had parking but it was full and double parked inthe morning. Had I wanted to get away it would have been an issue. My room 32, was large and comfortable but next visit I would choose a room on a lower floor as I have trouble getting upstairs.

Stayed in May 2023

nothing

the staff they were brilliant and the food, great location and so clean and well looked after would go again

Stayed in May 2023

Nothing

Excellent breakfast and superb location for my needs

Stayed in May 2023

the breakfast was average and less choice then there use to be

nice and clean and very handy for the theatres

Stayed in May 2023

If I had to be really really picky maybe a decor update, but honestly it wasn’t a problem and super clean with good facilities.

The staff at this hotel were friendly and helpful. My room was comfy with everything I needed for my stay, and to finish off, a lovely breakfast with good selection to choose from.

Stayed in May 2023

There wasn’t anything I really disliked

Such a pleasant manager and the staff at breakfast could not have been nicer. My room was very big with a separate bath and shower. So much better than a shower in the bath. Very comfortable bed with four pillows. The locality for my Congress Theatre trip was fantastic. It is probably an old Hotel but I thought it was fabulous. I would definitely book in there again. I managed to lock myself out of my room but the lady cleaner was most helpful in letting me back in!

Stayed in May 2023

A face towel in the bathroom?

Breakfast was really excellent and my friend, who was non- resident was able to join me and buy her own breakfast.

Stayed in May 2023

Staff excellent Always upgrade me. Location perfect

Stayed in May 2023

nothing just suits my needs

location to seafront and Theatres easy to find very friendly staff nothing to much trouble

Stayed in May 2023

Comfy and clean room, also the food was ok

Stayed in April 2023

excellent breakfast and central location

Stayed in May 2023

No complaints!

Largish single room in reasonably priced large hotel not far from seafront, and a 10-minute walk from the station and shops. Clean and comfy, very good wifi. Good selection of teas in room - along with teapot!

Stayed in April 2023

Friendly staff. Room was well maintained and clean. Excellent fresh cooked breakfast

Stayed in April 2023

Nothing.

Excellent breakfast.

Stayed in March 2023