The street was quite noisy with party goers, cleaning trucks, and the police vehicle making very annoying beeps for no apparent reason. Because the rooms are not air-conditioned, it was difficult to keep, the terrace door closed and still be comfortable. But it was still fun to stay in such a unit building.

This is a beautiful historic building where every room has a different decor, including art objects, elaborately carved furniture, chandeliers. Our room was huge with a big bathroom and a small terrace overlooking the street. The decor included objects from India, paintings, etc. that were very interesting and unusual in a hotel. When we asked for extra pillows and a fan, they came almost immediately. The location was great, just one block from the zocalo, actually it was partly in the center.

Stayed in April 2024

There was no wine opener or glasses in the room.

This hotel was built in the 18th century and has been maintained to preserve its authenticity. Our room had a balcony above the street. It was very spacious with lots of antiques. The location is wonderful. There are great bars and restaurants on the streets below but it is not noisy at night. It is only a brief walk to the Zocalo and the artists quarter. All of the buildings in the historical district have been carefully preserved. The hotel is an extension of the street as there is no setback from the road to the front door. The Wifi is great but there are no other services. However, you can get whatever you want just outside the hotel.

Stayed in April 2024

The flights of stairs. But, charming old historic boutique hotel and Graciela was a doll in helping us with our luggage.

Great location, superb staff, very comfortable stay.

Stayed in April 2024

The location is fantastic, and the historic building is a treasure.

Stayed in February 2024

Staff need a little more training on hosting

Well located, clean and spacious bedrooms

Stayed in February 2024

This was the most charming room, with wonderful artwork and collectibles. Very comfortable too.

Stayed in February 2024

Not enough electric outlets, no iron in the room.

Location, and cleanliness

Stayed in February 2024

Great location!

Stayed in December 2023

The water pressure in the shower was very low.

One of the ongoing problems with hotels in Mexico is the cama hotelera, the “hotel” bed. A lot of hotels buy harder, firmer mattresses because they last longer, and it is like sleeping on a concrete slab. So you can imagine how thrilled we were to discover this lovely hotel where management had invested in providing a comfortable thermapedic type mattress layer to make the beds super comfortable. And the hot water was great in the showers. The location was great. The rooms were lovely. And wacky in a good way. Lots of antique furniture and the Moroccan Room is one well worth asking for, with its Morocco themed walls and furniture. We would stay here again. The reception staff, truly wonderful. They let us leave our big luggage with them while we road tripped to Cuetzalan for a few days. For more on our trip, and Puebla check out my photos on Jay Francis Día de Muertos 2023 on fb. Update January 2024. I returned to the hotel in January for two nights. January is probably one of the colder months in Puebla. I stayed in room 101 and the king size bed was super comfortable and I slept very well. Being an older hotel, there is no heating in the room so I asked for an extra blanket, and when it was bedtime, I just made quick moves between the bathroom, room area, and bed. What’s in bed, I was perfectly warm and actually slept late. Now, an older hotel running the hot water in January. I noted that it took about five minutes for the hot water to be delivered to the shower, which makes sense because that water has to pass the meters and meters of hotel piping that is probably cold because of the time of year. also being an older hotel, they wouldn’t have their own pressurization system so the water is coming out at fairly low pressure based on whatever the city can deliver. But it wasn’t a major problem for me and the comfortable bed and the location still make me give this hotel a thumbs up. Also, in room 101, lots of closet and drawer space because it is a nice size room

Stayed in January 2024

Very noisy.

Location was fabulous! Loved the rustic vintage decor.

Stayed in December 2023

Pet friendly. The location was great. One block from the zocalo so close to lots of restaurants, tour busses, shopping. Comfortable king size bed. Large(ish) flat screen TV, excellent wifi. Helpful staff. Large room. Large bathroom. Large shower. Hot water. Coffee pot. Parking available (for a fee) within the same block.

Stayed in December 2023

A little disappointed for the hot water on the shower (too long to came outt and not enough pressure) It was a lamp on the night stand with out plug, just the wires peeled off

Great conditions for a colonial hotel and good location, we were happy to be there

Stayed in November 2023

Internet was unreliable.

We have stayed here several times over the years, and the great location is certainly one reason. We also like the character of the hotel and the reasonable price. We like the coffee pot in the room!

Stayed in November 2023

Very dark stairway, poor lighting in bedroom. No restaurant, coffee in room had no sugar, milk

Location, very old building, quaint

Stayed in October 2023

The shower didn't have much water pressure but an old building means old plumbing

Beautiful old residence in a fantastic location. Right in the action but room was quiet thanks to double glazed window. The beds in mexico can be as hard as rock but this one was very comfortable.

Stayed in October 2023

It's a little rough around the edges but for The value, who cares? The only thing I would improve would be to offer coffee of some kind in the morning. There's nothing. It's an easy neighborhood to find food but that first cup would certainly be nice. Maybe a Nespresso machine?

Great old-fashioned rooms with huge ceilings and a generous bed.

Stayed in October 2023

Water pressure just ok but manageable. Otherwise excellent.

Location fantastic and room was charming.

Stayed in April 2023

Water is super weak and one morning there was no hot water but it was corrected and it's a very old building.

If you are looking for fiercely strong water, hot and plentiful, and air conditioned rooms and spa treatments, this is not the place for you. It's charming and it's antique. The water dribbles out but who cares? It's a great location with grand rooms and it's a good value. It's not for everyone. I loved it and will come back.

Stayed in May 2023

It’s a pity that no breakfast is offered for a start of the day.

great location in the historical Center, close to Zocalo

Stayed in March 2023

Nothing that I can think of.

This historic hotel is filled with authentic antiques and art. The room my friend and I were in was huge. The balcony was charming and windows on the opposite side gave excellent cross ventilation. Parking (additional charge) is at a very good indoor estacionamiento just a few steps from the entrance

Stayed in March 2023

They said there was a gym and complimentary breakfast. There wasn’t a gym or any breakfast served. But disappointing as this was the main reason I booked this stay.

Beautiful furnishings

Stayed in December 2022

We had trouble connecting with the WiFi sometimes, but the hotel staff was helpful in getting us online.

We had a very spacious room, which was good because my friend and I have different sleeping habits and need space between us! Very close to the Zocalo, and the many things in El Centro.

Stayed in October 2022

No elevator, wifi. Did not work most of the time

Amazing building

Stayed in December 2022

A lovely old Spanish mansion with huge ceilings and balconies overlooking a small city street ...a close stroll to the ZOCALO and great evening entertainment and busy cafes and restaurants ....nicely furnished and decorated ...after moving furniture around slightly , became almost like a private apartment in a Palace ..huge marble bathroom ...coffee service which is very handy to have while dressing to go out ..EXCELLENT VALUE and LOCATION ...lovely place ... fun stay HIGHLY RECOMMEND

Stayed in August 2022