London Road, Cheltenham, GL52 6UU, United Kingdom
#12 of 28 hotels in Cheltenham
Guests' ChoiceBased on 622 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.0
Staff
8.2
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 17 May 2024
Angela
United KingdomThere was a hairdryer available in a set of drawers at the end of the corridor but one in the room would be a bonus.
Hotel was set in a large garden on the outskirts of Cheltenham with ample parking facilities. Restaurant and bar staff were very professional and friendly and the Italian food was superb at dinner and tasty breakfast served in a beautiful dining room and orangerie. I will certainly stay again. a bonus was a discount offer on the website and a £10 voucher towards the meal.
Stayed in May 2024
Reviewed: 16 May 2024
Alan
United KingdomNothing
edge of town location was good,nIce room, very clean.helpful staff......once you get over the digital enteance issues ....good place
Stayed in May 2024
Reviewed: 15 May 2024
Sujata
United KingdomIt’s a simple and comfortable hotel. We really liked the beds. They were really very comfortable. The hotel was quiet with no street noise. The staff was polite.
Stayed in February 2024
Reviewed: 15 May 2024
Lisa
United KingdomThe room was incredibly hot even with window open all day, really could use a fan in there
Lovely place, always great and helpful staff.
Stayed in April 2024
Reviewed: 15 May 2024
John
ItalyThe low ceilings and the stairway was a bit difficult with luggage.
The room was very comfortable, except the ceilings were somewhat low for a tall person.
Stayed in May 2024
Reviewed: 14 May 2024
Sheila
United KingdomOutside curry wagon not open in the evening.
Great value for the money, nicely equipped room, easy check-in.
Stayed in May 2024
Reviewed: 13 May 2024
Jill
United KingdomTV in room very small They do not have a receptionist, which I suppose keeps the price down, There were however people about who were friendly. A Harty welcome from a receptionist would have been a great addition to the hotel.
Stayed here while we were walking the Cotswolds Way. As did many people who were staying here. The room was large and bright, the bed comfortable and the food excellent. It was much better than we were expecting
Stayed in May 2024
Reviewed: 13 May 2024
Smith
United KingdomShowers was cold
Room was very clean and spacious
Stayed in April 2024
Reviewed: 12 May 2024
Annalisa
United KingdomProvide clean mugs after use, bed perhaps too soft but personal preference.
Interesting concept hotel, would use again.
Stayed in May 2024
Reviewed: 12 May 2024
David
United KingdomFor what I paid for the room......It was a bargain.......I would use it again. Cannot think of anything that I did'nt like.
The breakfast was very good and served up quickly . The staff there were very polite and friendly. There was enough ground around the hotel for a number of cars. The bathroom had obviously been upgraded fairly recently and was in very good condition. I did though had an issue with the sink ... when brushing your teeth you had to be careful not to hit your head on the overhanging ledge.....!!!
Stayed in May 2024
Reviewed: 11 May 2024
Frances
United KingdomIf I'm being picky the information for leaving keys would have been helpful on the welcoming letter.
The location was very good for exploring the surrounding countryside, We found the service and the food in the adjoining resturant exceptional and had both breakfast and evening meals there every day, even though we looked at surrounding venues.
Stayed in May 2024
Reviewed: 10 May 2024
Joanne
United KingdomNothing all was good
Beautiful building
Stayed in May 2024
Reviewed: 9 May 2024
David
United KingdomRoad noise and TV did not work
Location
Stayed in May 2024
Reviewed: 8 May 2024
Tom
United StatesNothing
It was easy to find. Room was large and comfortable.
Stayed in May 2024
Reviewed: 7 May 2024
Sooree
United KingdomIt was all fine, I have no complaints at all. Everything was as I expected it to be.
It was really close to where I needed to be. I didn't get to spend much time at the hotel as I had a late arrival. I did get a bit lost and the person I spoke to helped me to find the hotel. It was a really nice room and setting and I would book again.
Stayed in May 2024
Reviewed: 7 May 2024
Barry
United KingdomNice clean room. Tea coffee facilities. Comfy bed. Excellent restaurant. Nice location.
Stayed in May 2024
Reviewed: 7 May 2024
Tia
United KingdomRoom could be cleaner
Great location and easy contactless check in, room as described
Stayed in May 2024
Reviewed: 7 May 2024
Nick
United KingdomLocation Ease of access Free parking
Stayed in May 2024
Reviewed: 4 May 2024
Steven
United KingdomLate breakfast
Breakfast at 8??? No good for early starts, I have never stayed at a place that serves breakfast so late - a big minus for this hotel which in every other way was great!
Stayed in May 2024
Reviewed: 4 May 2024
William
United KingdomStaff were great location a little far from main centre rooms super clean restaurant bar 1st class
Stayed in May 2024
Reviewed: 4 May 2024
Sophie
United KingdomVery clean and great location
Stayed in May 2024
Reviewed: 3 May 2024
Abraham
IsraelNo elevator.
Stayed in April 2024
Reviewed: 2 May 2024
Nicola
United KingdomNo lighting when parking after dark.
Room was comfortable and location was easy to find.
Stayed in March 2024
Reviewed: 2 May 2024
Jenny
AustraliaNothing really - the toilet seat needed attention!!!
Exceptional value - really thought it would be awful as it was so cheap but it was great Would thoroughly recommend!
Stayed in May 2024
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