London Road, Cheltenham, GL52 6UU, United Kingdom
#12 of 28 hotels in Cheltenham
Guests' ChoiceBased on 623 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.0
Staff
8.2
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 14 March 2024
Steve
United KingdomNothing to dislike.
Convenient location for what I wanted. I was able to check in early and staff were around to give the the room key.
Stayed in March 2024
Reviewed: 11 March 2024
Malcolm
United KingdomEverything was fine so complaints.
This was our first experience of a contactless hotel but it ran very smoothly, we were contacted by the Hotel with the codes needed and they worked well. The room was large, very clean and well equipped.
Stayed in March 2024
Reviewed: 11 March 2024
Judith
United KingdomThe bed was very small and soft and the tv was tiny!
It was clean with plenty of coffee and tea etc
Stayed in March 2024
Reviewed: 11 March 2024
Peter
United KingdomThe bed was small for two of us and the spring mattress was wobbly. You can feel the air coming in by the window frame.
It's a lovely cosy place. Apart from the noise of the main road, it's a quiet place. There are many places of interest around. Breakfast and lunch are available. The staff is helpful and kind. We would go back again.
Stayed in March 2024
Reviewed: 11 March 2024
Kevin
United KingdomNo decaf coffee Hair dryer was unavailable, another guest had it. Tv very small.
Nice size room Great location Very comfortable
Stayed in March 2024
Reviewed: 8 March 2024
Trevor
United KingdomExcellent food
Stayed in March 2024
Reviewed: 8 March 2024
Frank
United KingdomCar parking limited
Room comfortable
Stayed in March 2024
Reviewed: 7 March 2024
Chris
United KingdomArrived at 20:45 to find the bar and restaurant were closed. The website stated they would be open later.
Nice hotel, comfortable room and an excellent breakfast
Stayed in March 2024
Reviewed: 6 March 2024
Jeffrey
United KingdomBit strange with no manned reception. Access was through a keypad and the code was sent the evening prior to arrival.
Room was warm and spacious and the location was great though a little away from the town centre. Very cheap and clean.
Stayed in March 2024
Reviewed: 5 March 2024
Kellie
United KingdomFurniture and decor is a little outdated, but still nice and well-maintained. The bedside lamps get dangerously hot, I went to move the light to read at night and burnt my hand.
Staff all very nice. I appreciate the no-contact check in and check out. I had to wait in the lobby for a few hours after check out for my partner to pick me up & was offered a free coffee. Very nice and genuine staff
Stayed in March 2024
Reviewed: 4 March 2024
Katarzyna
United KingdomToilet wasn't clean, room heating took a long time to warm up
quiet and affordable
Stayed in February 2024
Reviewed: 1 March 2024
Graham
United KingdomHotel lacked atmosphere, I was the only person in the bar that night. Not an issue as within a 1km walk there is a choice of pubs for both drinks and food.
Simple to access with key codes and no need for reception.
Stayed in February 2024
Reviewed: 28 February 2024
Angela
United KingdomComfortable bed. Clean, with just enough of what we wanted. ...a little hot in the room, but nothing to worry about.
It was an over night stay, ideal for what we needed. Would book again.
Stayed in February 2024
Reviewed: 26 February 2024
Andrew
United KingdomShower
Space
Stayed in February 2024
Reviewed: 25 February 2024
Ellie
United KingdomQuite noisy, very thin walls and creaky floors above. Bring ear plugs
Easy to find, self entry self explanatory. Room was clean.
Stayed in February 2024
Reviewed: 25 February 2024
Hudson
United KingdomI booked a deluxe king double room. I thought that it was neither deluxe or a king. If I had paid the full £140 price I would be asking for my money back.
The discounted price made the stay ok. The room was warm, clean and tidy.
Stayed in February 2024
Reviewed: 24 February 2024
Steven
United KingdomShower bery disappointing
Stayed in February 2024
Reviewed: 23 February 2024
Maria
United KingdomArrived in dark so couldn’t find way in as very dark needs more lighting outside and a sign to show parking
Staff wonderful room large n comfy food lvly
Stayed in February 2024
Reviewed: 23 February 2024
Steve
United KingdomGot woken up at 01.10am someone asking to check bathroom as water was dripping through ceiling in room below, but not from my room when they looked.
Room 15, beautiful room up on top floor. Immaculately clean & confortable. Nice bed, linen,towels etc.
Stayed in February 2024
Reviewed: 22 February 2024
Jane
United KingdomWould have been good if the bar area had stayed open a bit later for guests. Closed around 9pm and nowhere else close by (apart from Dunkertons which we had been at) for refreshments in the evening.
We were there for a visit to Dunkertons so was the perfect location, just a 10 minute walk to where we wanted to go. Really clean and comfortable, a decent sized room for an overnight stay.
Stayed in February 2024
Reviewed: 22 February 2024
Joanne
United KingdomThe bed was very narrow.
The fact that it was contactless. It was in an ideal position for where we were visiting. Very clean and spacious room.
Stayed in February 2024
Reviewed: 15 February 2024
Deborah
United KingdomWalls are thin you could hear EVERYTHING in the room next door including coughing and snoring!
This was much nicer that we expected the room was spacious and had all we needed. The only downside is no breakfast is served there.
Stayed in February 2024
Reviewed: 13 February 2024
Chris
United KingdomThey have a bar but you pressure to sit and eat as there is no var area. Beer very very expensive, food patchy, expensive steaks overdone, fish well cooked. Communications a bit lacking about when things open shut etc..no room service and no way of talking to anyone unless use emergency mobile numbers.
Liked the come and go as you please.
Stayed in February 2024
Reviewed: 12 February 2024
Nada
United KingdomMattresses needed to be more comfortable
Loved the location, value for money, and great spaces for our family of 5. Easy check in and communication. Rooms were excellent . Highly recommended!!!!
Stayed in February 2024
Reviewed: 12 February 2024
Sara
United KingdomExcellent central location. Contactless hotel but good communications from Staff ref keys, key safe, instructions etc. Room very spacious (twin room) very warm. Nice en suite shower. Quiet place. Perfect.
Stayed in February 2024
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