Nothing

Staff were helpful and friendly,room was clean and quite spacious.Location is first class and close to shopping,museums,and major entertainment venues like the Town Hall,Symphony Hall,and the Rep theatre.

Stayed in May 2024

Really being picky the only things I could criticise is lack of milk in the room for the tea/coffee and the TV in our room being in an odd place. But these really are very minor points

The hotel is ideally situated both being above Witherspoons and being the centre of Birmingham. Also despite the location the room was very quite.

Stayed in May 2024

think the menus and tables could do with a clean once they have been used. menus where sticky and tables still had bits on

Stayed in May 2024

Nice clean room

Stayed in May 2024

Nothing special

The location is excellent, and the room size for a single is reasonable.

Stayed in May 2024

Check in staff on both occasions when we needed to speak to them were both outside smoking

Large room comfortable beds

Stayed in March 2024

We came down for breakfast at before 10 am and the pub was packed and we could not get a table disappointed that we could not eat so left and went elsewhere for breakfast

Central location spacious room and helpful and friendly staff

Stayed in May 2024

Luxury room 110 looks nothing like the photo, no sofa for example. Also the street noise from the pub /club goes on until at least 2am, I'm surprised these rooms aren't on the higher floors. Also to mirror some other comments the plumbing is noisy. Just felt like the place was in need of refurbishment unlike some other wetherspoons hotels.

Staff member on reception. WiFi. Size of the room.

Stayed in May 2024

it’s a shame that breakfast is always on the cold side ! but it always is on cold plates

The location was good for our plans

Stayed in May 2024

There was a bit of a noise when using the tap

Facility is in the heart of the city. Super great and friendly staff

Stayed in May 2024

Aircon would have been a nice to have. Had a lead under the bath tub when using the shower too, but nothing that would put me off coming back.

First time staying in a spoons hotel, pleasantly surprised. It gave an older style hotel vibe, but it was well maintained, comfortable, cosy and clean. Went that little bit further on your room hot drink options, with hot chocolate sachets and oat milk. You could take your mugs down for refills at any point too. Lady on reception gave a through overview of everything too.

Stayed in May 2024

n/a

room was clean, bed comfortable

Stayed in April 2024

Nothing

I have stayed here on many occasions and love it there. Great Location for just about every activity in Brum. Five minutes walk from New Street Station. Always comfortable, friendly and great value.

Stayed in May 2024

Greeting on reception. Have stayed here on numerous occasions. New menu especially fruit and yogurt for breakfast. Biscuits in the room and bottles of water

Stayed in May 2024

Unfortunately woken at 5am whilst they were changing barrels (I assume) I couldn't see. But it didn't stop me from turning over once they had finished.

Excellent location so close to the station. Very easy for food and drink especially as I was travelling alone until joined by family. Very helpful staff and I enjoyed my stay if only for one night. All facilities you want, including an iron and ironing board, hairdryer etc. And a bonus of free tea or coffee with your cups from the room in the restaurant. Every little helps.

Stayed in May 2024

Couldn’t drop our bags off nobody answered the door bell 12.30 ish

Good breakfast great location

Stayed in April 2024

Nothing

Everything

Stayed in May 2024

The lights were not bright enough in the bedroom and not enough plug sockets to charge phones

Great location, good value

Stayed in May 2024

Nothing

Great location friendly and helpful staff decent size room

Stayed in April 2024

The bed was a little too hard for a really comfy sleep!

The location is great - a few minutes from New Street Station. Plus. I like the historical details - telling us about Edward Burne Jones, the Pre Raphaelite artist.

Stayed in April 2024

Room not serviced on the Saturday as no replacement mug (took mine to breakfast) tea, coffee etc, didnt mind it not being done Sunday

Location very central, staff helpful and fiendky

Stayed in April 2024

Great location

Stayed in April 2024

Near everything

Location

Stayed in April 2024

Plumbing needs a little attention. Slow water drainage from sink and bath tap very difficult to fully turn off.

We were within a spit of Birmingham Town Hall where we were attending a music concert and a short walk from New Street Railway Station. Plenty of local shops to purchase whatever, comfortable room and downstairs in the well stocked and extremely popular bar a choice of superb food that can be consumed in the comfort of one's own hotel room. Very well laid out hotel room, comfortable bed. A lift to the floors made things very much easier too.

Stayed in April 2024