Bed was comfy but moved too easily. Door was hard to open.

Central location.

Stayed in March 2024

A bit noisy outside at night from passers by

Had everything I needed for a city break

Stayed in February 2024

The fire alarm went off about 12 times

Good cheap rooms with room service and a 1 minute walk to the station

Stayed in March 2024

The room was quite dark, lighting low and dark painted walls. The TV was on a side wall and could have been better situated in front of the beds.

Staff were very helpful and friendly, the hotel was convenient for city centre. Beds were comfortable and temperature was good.

Stayed in March 2024

Nothing

I stayed with my daughter from 14th to 16th February, and really enjoyed our stay. The staff were excellent. My daughter was unwell on the last day and the receptionist who I think was called Shannon purchased her some chocolates and a hot water bottle. A lovely act of kindness we will always remember. MANY THANKS.

Stayed in February 2024

The bed is rock solid but I had enough sleep.

A welcoming entrance, clear guidance and great staff

Stayed in March 2024

nothing

The location is amazing, and the big plus is a fantastic English pub, just downstairs.

Stayed in March 2024

Everything was very good - the only comment I would make is that I was very hot in the night. The next morning I found that the duvet was a heavy double feather duvet, doubled over to fit a single bed. But to be fair, I don’t like a heavy or hot duvet so it may be personal preference.

Generous sized room with a good bathroom. The hotel is 3 minutes walk from Birmingham New Street railway station (use the Stephensons Street exit) and a flat 5 minutes walk from the Town Hall. It was surprisingly quiet, given the location. Everything was immaculately clean.

Stayed in March 2024

i stay here often great staff great mid city locattion

everything

Stayed in March 2024

Nothing

The breakfast and location

Stayed in March 2024

Great location, friendly staff

Stayed in March 2024

Location is great for city centre exploring.

Stayed in March 2024

Unfortunately, bad hot water supply in the morning.

Room very clean and comfortable. Facilities were good and the rooms were quiet at night.

Stayed in March 2024

Unloading beer barrels for 45 minutes at 06.00 in the morning. Window was locked open so very,very loud. Radiator didn't seem to work.

Lovely room. Great location

Stayed in March 2024

The room was at the back of the hotel overlooking a scruffy building and walkway. If stopping for more than one night I would have asked to be moved . Room was overlooked with no net curtains to pull across It looks tired and needs a refurb but will say it was clean though.

Central location ideal spot for the theatre nearby where we was going

Stayed in March 2024

4.30 am noise of rolling beer barrels, humming noise all night when windows open. No air-conditioning if it gets hot in summer

PERFECT location 3 minutes from station, free coffee and tea from bar downstairs, separate entrance to pub, very clean bathroom

Stayed in March 2024

There was noise ingress from external building works.

Good location, secure/safety features in built. Room not modern but perfectly comfortable enough.

Stayed in March 2024

Wasn’t that I didn’t like the property, but the shower does have a pressure temperament issue. If you have patience and turn the dials, it stays on for long enough. We laughed it off, it’s a harmless problem that fixes itself if you just turn the dial. there’s always the option to have a bath, so either way you will be clean.

Great place to stay. The bed was so comfortable, the second I lay down I was nodding off. no noise disturbances. considering the pub is downstairs and it were busy, there wasn’t a single thing heard. Tea and coffee station was supplied with everything from oat milk to biscuits (of course they was opened straight away, can’t beat a biscuit) whoever the cleaning staff are, they deserve recognition. We also need to appreciate the bathroom had a heated towel rail which was the best thing I’ve seen. Added security with key cards throughout all doors, so nobody from the pub can wonder around the hotel. They supplied lots of towels, which is fabulous, they are a great size…not like your standard small hotel towel. All of the staff were lovely, I’m unsure of the lady’s name who booked me in, but she was bubbly and gave us all the information we needed to know. The next morning, another wonderful member of staff asked if I slept well and if the room were okay. If you are looking for a hotel that will give you the moneys worth, book it now. Don’t wait, just do it. To the management and staff of this hotel, Thankyou. I’ll be back!

Stayed in March 2024

The bed was a bit short for me, a little bit outdated but not disturbingly and it was comfortable and clean.

Close to the station, the lift was in maintenence but I was informed about this which is fair. I like the fact there's was plenty of tea and some cookies available at the room

Stayed in February 2024

everything was ok

everything was as expected for the price.

Stayed in March 2024

The lighting in such a small room is quite misplaced, causing it to be quite dark in the middle of the room with lighting only really available around the outer edges. add to the fact that the window view was of a wall for the neighbouring building, and the room was quite dark even in daylight.

A very nice, clean room and a very comfortable bed. Welcoming and helpful reception staff, and a great location to all of our needs in Birmingham.

Stayed in March 2024

The bed could have been larger.

Clean, warm, central and staff were smiling and couldn’t do enough for you. The extras like free hot drinks from the bar as well as your room was a nice touch. The room had ironing board, fan loads of extras.

Stayed in March 2024

Clean

Stayed in February 2024

Carpet was worn and stained - smelled musky

Nice bar downstairs Close to the lovely spots Close to the train station Excellent value for money

Stayed in February 2024

Despite efforts of staff TV remote didn't work. Couldn't get towel rail to heat. Shower in the evening was not warm enough, though fine in the morning (just). Breakfast was served by a surly young man who was plainly not interested in his customers. Smokers hanging around the doors.

Excellent room, central for the city. Clean and comfortable. Great reception staff, looked after our bags before check in and after check out.

Stayed in February 2024