Jesmond Rd, Newcastle upon Tyne, NE2 1PR, United Kingdom
#37 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 2894 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.1
Staff
8.9
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 10 March 2024
Jane
United KingdomHeating not working in both rooms we had
Location
Stayed in March 2024
Reviewed: 10 March 2024
Marie
United KingdomRoom 205 and was over the generator so noisy in the morning.
Lovely property. Clean and comfortable. Staff extremely pleasant and helpful.
Stayed in March 2024
Reviewed: 9 March 2024
Nigel
SpainCar accessibility difficult. Car park was not easy to navigate.
Comfy bed, good breakast. Room was quite good. Wxcellent location
Stayed in February 2024
Reviewed: 9 March 2024
William
United KingdomWell located. Great location. Excellent breakfast.
Stayed in March 2024
Reviewed: 9 March 2024
Eric
United KingdomRoom was dated, dull, poor natural light. Stained carpets in the corridor Outside the hotel buildings opposite are covered in graffiti .
Parking Good breakfast Very nice staff
Stayed in March 2024
Reviewed: 7 March 2024
Nichola
United KingdomGreat location, great hotel. Ideal for work, parking on site and very comfortable. Would happily stay again.
Stayed in February 2024
Reviewed: 5 March 2024
David
United KingdomNothing.
Comfortable, central and very pleasant polite staff.
Stayed in March 2024
Reviewed: 1 March 2024
Laing
United KingdomStaff very helpful. Breakfast was excellent great choice. Great location. Plenty of parking.
Stayed in February 2024
Reviewed: 28 February 2024
Chris
United KingdomNice location about 30 minutes walk from station. Staff were friendly and informative Bar stayed open late until 2am.
Stayed in February 2024
Reviewed: 27 February 2024
Ian
United KingdomNothing
Quite area clean and tidy breakfast very good
Stayed in February 2024
Reviewed: 26 February 2024
Karen
United KingdomRooms run down , very clean but do need a major update. Double bed is quite small.
Location. Breakfast was excellent. Staff very welcoming.
Stayed in February 2024
Reviewed: 25 February 2024
Alison
United KingdomOn very busy & noisy road Parking expensive Breakfast expensive
Stayed in February 2024
Reviewed: 24 February 2024
Adam
United KingdomThey let us check in early, very helpful staff, great location.
Stayed in January 2024
Reviewed: 24 February 2024
Karl
United KingdomNothing
Friendly service, willing to help, comfortable room,
Stayed in February 2024
Reviewed: 20 February 2024
Julie
United KingdomBreakfast was disappointing as some items had been there a while and hardened. Tiny bathroom, hardly room to move.
Great welcome, friendly staff and comfy bed Fab coffee!
Stayed in February 2024
Reviewed: 19 February 2024
Samantha
United KingdomNothing really. Breakfast on rest of days not as good as just bog standard
Really friendly staff. Lots of space. Breakfast on the Sunday and Monday was absolutely delicious - chef clearly takes pride in his cooking
Stayed in February 2024
Reviewed: 19 February 2024
Katy
United KingdomGreat location, lovely staff and nice breakfast. You get what you expect from the property.
Stayed in December 2023
Reviewed: 19 February 2024
Williams
United KingdomWe had water running through the light in the bathroom at 4am in Room 218 .The water was leaking from the roof. I had to go downstairs to see the manager who did cooperate. In view of the fact we were up from 4am I do feel we entitled to a refund or some compensation. Apart from that we had a good stay. Thank you Roma Williams
Stayed in February 2024
Reviewed: 18 February 2024
Carol
United KingdomRoom was tired Black mould around window frame Walls marked - not cleaned
Convenient location Bright spacious reception area Staff were efficient and friendly
Stayed in February 2024
Reviewed: 17 February 2024
John
United KingdomRoom a little warm, breakfast a little cold
Location
Stayed in February 2024
Reviewed: 17 February 2024
Jennings
United KingdomStaff were very friendly, good service and value for money.
Stayed in February 2024
Reviewed: 15 February 2024
Catherine
United KingdomLocation
Stayed in February 2024
Reviewed: 15 February 2024
Elizabeth
United KingdomFabulous location for walking into Newcastle and meeting up with our student son!
Stayed in February 2024
Reviewed: 13 February 2024
Vicky
United KingdomWasn’t keen on the mushrooms at breakfast and hashbrowns, the mushrooms wear to Herbie for breakfast, and the hashbrowns were cold.
Staff were very professional and polite. Room was very comfy and large liked all the little extras.
Stayed in February 2024
Reviewed: 13 February 2024
Margaret
United KingdomLike a rabbit warren
Good location
Stayed in February 2024
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