78 Guild Street, Aberdeen, AB11 6GN, United Kingdom
#37 of 42 hotels in Aberdeen
Guests' ChoiceBased on 7651 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
9.2
Facilities
7.3
Staff
8.4
Value for money
8.0
Free WiFi
7.7
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End of dialog contentReviewed: 20 May 2024
Ronald
United KingdomThe hour we had to wait for our room to be ready was troublesome especially as it’s a three o clock booking in, we eventually got booked in very nearly four o clock
Room was comfortable and warm, food was excellent and staff very friendly and pleasant
Stayed in May 2024
Reviewed: 20 May 2024
Stuart
United KingdomWi-Fi wasn’t great and no lift working
The location was great it was clean
Stayed in May 2024
Reviewed: 20 May 2024
Gillian
United KingdomParking and no late bar
Location to the theatre
Stayed in April 2024
Reviewed: 20 May 2024
Ronald
United KingdomLift not working, room smells, passed by function room, food had been left lying on tables all night attracting flies.
Location
Stayed in May 2024
Reviewed: 19 May 2024
Julie
United KingdomThe lift at our side of the hotel was out of order.
Large room which was clean with a n8ce selection of tea and coffee etc. Plenty of electrical sockets in the room. Excellent shower with plenty of hot water.
Stayed in May 2024
Reviewed: 19 May 2024
Ian
United KingdomAt breakfast it was noticeable that two of the staff were not getting on, in as much that one was working flat out and the other was forever chatting to one customer in particular, consequently the empty dishes were left to pile up on our and other tables.
Excellent
Stayed in April 2024
Reviewed: 18 May 2024
Jane
United KingdomThere was nothing to dislike
We liked its proximity to the station and centre of town.
Stayed in April 2024
Reviewed: 18 May 2024
Helen
United KingdomLift was broken so had to walk 2 flights of stairs. Not really a problem as we both able bodied. Room a bit dated and warm. Window wouldn't stay open.
Good location. Clean. Staff very pleasant.
Stayed in May 2024
Reviewed: 18 May 2024
Hendrik-ra
GermanyHeating in the room was running on full power (while it was quite warm outside for early May), resulting in a very hot room. It was not possible to regulate the heating in the room, not even for the hotel staff, nor even to open the windows. In the end, I managed to at least stop the heating with my ever-ready multitool -- the whole situation could be fixed with a dozen cheap (maybe 3d-printed) knobs for the heating. It's sad, this could be a great hotel, but management does not seem to care.
The hotel is situated directly in front of Aberdeen main station, perfect for a city visit. Rooms are spacious and comfortable, everything was clean. The building once belonged to the Scottish Railway and breathes the grandeur of 18th century.
Stayed in May 2024
Reviewed: 17 May 2024
Erin
United KingdomThe room we had was very very dated, stained carpet. Badly damaged bathroom door that was obviously rotting away. The shower in the bathroom was poor as was the quality of the toilet roll and toiletries provided. Also there was very limited electrical sockets and the mirror was very good but was not able to be used when drying or straightening hair as there were no sockets near it.
It is a great location for arriving when travelling by train or bus. Also that fact you can leave luggage when you check in if room is not ready and on check out is a great service. Breakfast was fantastic and great value for money. Staff and service was great when arriving, leaving and during breakfast.
Stayed in May 2024
Reviewed: 16 May 2024
Lorraine
New ZealandIt was a pity the lifts weren't working during our stay
Although it was an older hotel, it did have character and was clean and tidy. Very handy to shopping malls, railway and bus station.
Stayed in May 2024
Reviewed: 16 May 2024
Heather
United KingdomThe room was a bit down at heel. There was a big stain on the carpet between the beds. The bath was chipped. The bathroom light flickered like a strobe. 2 out of 4 Mugs were chipped.
The staff were friendly and helpful
Stayed in May 2024
Reviewed: 15 May 2024
Peter
United KingdomWe were originally put in a room where the window was boarded up, but when we told reception - they didn’t know - we were moved to a superior room. Both rooms had nowhere to hang your towels in the bathroom - just a couple of hooks on the bathroom door would make all the difference and the first room, which had plenty of space but nowhere to put anything in the bathroom. Toilet bags and toiletries had to be put on the floor. The second room was a bit better as there was some shelving behind the sink and under it.
Location, old building, staff
Stayed in May 2024
Reviewed: 15 May 2024
Rodney
AustraliaStuffy rooms no bar fridge..
Stayed in May 2024
Reviewed: 15 May 2024
Patrick
MalaysiaA bit dated in the room.
Good location, just across the train station and mall. Tourist attractions within walking distance. Friendly and helpful front desk lady.
Stayed in May 2024
Reviewed: 15 May 2024
Judi
AustraliaOld lift but wonky esp up to 5th floor
Pool Table,lovely old couches to relax in.
Stayed in May 2024
Reviewed: 13 May 2024
Sophie
AustraliaThe birds woke us up all through the night.
It was clean.
Stayed in May 2024
Reviewed: 13 May 2024
Jade
United KingdomThe heat was unbelievable and with not being able to fully open a window. When we arrived the heating was also on in both rooms and felt like a sauna.
Stayed in May 2024
Reviewed: 12 May 2024
Cindy
United KingdomGreat location
Stayed in May 2024
Reviewed: 11 May 2024
Judi
AustraliaVery good location Right in middle of city
Stayed in May 2024
Reviewed: 10 May 2024
Amanda
United KingdomVery very noisy - they even provide ear plugs in the rooms! Strange musty/damp smell in corridors and lifts
Staff very helpful and pleasant. Room comfortable and very well equipped.
Stayed in May 2024
Reviewed: 10 May 2024
Christine
United KingdomNothing
Nice comfortable basic room, very clean apart from the window ( very dirty). Lovely breakfast:)
Stayed in May 2024
Reviewed: 9 May 2024
Isla
United KingdomDecor is dated. Bathroom needs updated. People having to queue for breakfast, maybe have staggered times?
Friendly staff Full choice of breakfast
Stayed in May 2024
Reviewed: 9 May 2024
Rodriguez
SpainShower
The bed was comfortable, situation, breakfast
Stayed in May 2024
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