Ferry Road, Rhu, G84 8NF, United Kingdom
#1 of 4 hotels in Rhu
Guests' ChoiceBased on 1090 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
7.7
Staff
8.9
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 22 May 2024
Veronica
United KingdomI first arrived and my tv wasn’t working or the other plug sockets, carpet was very stained and furniture tired looking room had a sea view but couldn’t see it for trees so I was thankfully upgraded to a much better room. The food was average and a bit of a wait.
I loved the gardens and the bridal suite was absolutely amazing views and very spacious. Room service was outstanding.
Stayed in May 2024
Reviewed: 20 May 2024
Christine
United KingdomCould have garden chairs on lawn are.
Room was spacious bed comfy and good view of sea. Bathroom good with large fluffy towels. Breakfast was varied with good choice. Evening meal really tasty and well presented. Staff were friendly.
Stayed in May 2024
Reviewed: 18 May 2024
Kane
United KingdomTwin beds put together not one big bed so could feel a slight ridge but minimal issue. Not a smart tv- also not much of an issue :)
Close to location I wanted, room was lovely and spacious, peaceful at night but enough people around during the day.
Stayed in May 2024
Reviewed: 17 May 2024
Heather
United KingdomIt took two hands to press the flush button on the loo. The bedroom was hot and the windows didn’t open enough to cool it down.
My porridge was good. Good choice of breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
Elena
United KingdomAt dinner time the place was understaff. There were two large groups and the service was on the poor side. The same staff didn’t offer us cooked breakfast. More than being rude, they didn’t seem to be properly trained on dealing with a busy day.
Appeared to have just been redecorated. Our room (family room) was clean and good size.
Stayed in May 2024
Reviewed: 15 May 2024
Jean
United KingdomQuite dated though rooms had been updated.
Good location. Friendly staff. Dog friendly
Stayed in April 2024
Reviewed: 14 May 2024
Elaine
United KingdomExcellent food and lovely helpful staff
Stayed in May 2024
Reviewed: 13 May 2024
Jean
United KingdomBeer pipes needed cleaning. More signage needed as you turn off the main road.
Nice hotel. It needs a bit of refurbishment as it's a bit tired. Nice friendly staff. The food was good.
Stayed in April 2024
Reviewed: 11 May 2024
Alison
United KingdomThere wasn’t a lift - although we knew this and it was advertised.
Very welcoming. Nice room.
Stayed in May 2024
Reviewed: 9 May 2024
Judith
United KingdomI had a very bad experience at the dinner of Friday 3 May. I was served codling fish that was off - it was very smelly and I couldn't begin to eat it. Although the waitress took it away and offered to replace it, I couldn't face that happening again and took a desert instead. We were not charged for the rotten dish, but I felt an apology should have come from the chef him/herself as they should have known better. I was also alarmed to see a car more than once parked up against a fire exit door which said keep clear. I wasn't sure if the whole building was in use, in which case the sign should be reviewed. The signs in our part of the building seemed to be in order though.
Stayed in May 2024
Reviewed: 4 May 2024
Patricia
United KingdomWe had to get the shower fixed and no standing mat in the bathtub. We did mention this, they said there should have been and are going to talk to housekeeping staff. Ordered poached egg for breakfast, I got a poached egg but no toast, really didn’t think I would have to order toast separately, a bit odd. No lift, our room was on the top floor, no offer to help with bags. We are OAP’S.
Good location
Stayed in May 2024
Reviewed: 4 May 2024
Stella
United KingdomThe bathroom had areas needing some general updating- wooden shelf and bath panel/patch of damaged enamel in the bath. My evening meal was poor. There was a restricted food service-bar meals only- and the selection a but disappointing. I chose a butternut squash curry which lacked spicing, looked as though it had been made to use up leftover veg, was thick, mushy and bland. The accompanying rice was very overcooked and the poppadum greasy.
Location was beautiful, right by the loch. The staff were helpful and friendly, room was comfortable and met my needs. Breakfast was mostly good- fantastic almond croissants, nicely prepared grilled tomatoes but poor quality sausage. Tea was poured from a thermos- individual pots of tea would be better.
Stayed in May 2024
Reviewed: 3 May 2024
Gulzar
United KingdomIt’s in a beautiful location and so peaceful
Stayed in April 2024
Reviewed: 28 April 2024
Vanessa
United KingdomI thought when I’d booked that the property was right on the water but this was not the case. Could well have been me not reading properly to be honest.
Breakfast was super. Lots of options and plenty of it. Lady who checked us in was friendly and gave us some really interesting facts about the local area
Stayed in April 2024
Reviewed: 24 April 2024
Patrick
United KingdomIt needed a lot of TLC
The location and the staff
Stayed in April 2024
Reviewed: 22 April 2024
Fiona
United KingdomA bit more colour in the room, everything very grey. Furniture a bit worn and chipped.
The staff, very friendly and attentive.
Stayed in April 2024
Reviewed: 21 April 2024
Colin
United KingdomStaff were excellent and attentive
Stayed in April 2024
Reviewed: 16 April 2024
Suzanne
United KingdomHeat in room and bathroom Chiming clock every 15 minutes on church next door Lack of breakfast choice in the dog friendly breakfast room
Location View from roo. Evening menu
Stayed in April 2024
Reviewed: 16 April 2024
Kegan
United KingdomGood food and location
Stayed in March 2024
Reviewed: 11 April 2024
Phill
United KingdomThe bed was a bit hard but otherwise we enjoyed our stay
Good location, room and breakfast. The staff were very attentive and friendly.
Stayed in April 2024
Reviewed: 9 April 2024
James
United KingdomAccommodation was excellent. Large family room newly decorated. Staff were very welcoming and helpful. Breakfast was great
Stayed in March 2024
Reviewed: 7 April 2024
Nicola
United KingdomStaff were very friendly and accommodating
Stayed in April 2024
Reviewed: 6 April 2024
Sara
United KingdomFriendly, welcoming staff. Clean room with large comfortable bed. Very good breakfast.
Stayed in April 2024
Reviewed: 4 April 2024
Pauline
United KingdomLocation and hotel excellent. Staff friendly and helpful they were a credit to the hotel. Breakfast cooked fresh to order and was delicious Will definitely go back for another stay
Stayed in March 2024
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