Biscuit wrapper on floor of the room. Was told if we let the hotel know it was for a special occasion they'd arrange for a card in our room. I let them know it was our 1st anniversary but no card in the room.

Brilliant location, hotel and grounds are absolutely amazing. Breakfast was excellent.

Stayed in May 2024

Everything went as expected and really as planned, so no negative issues.

From the time we arrived to when we left, staff were welcoming and friendly. The hotel very well appointed and it's grounds beautiful. Great location too.

Stayed in May 2024

Slow service in the dining room, we were compensated for this.

Beautiful setting with helpful staff.

Stayed in May 2024

Nothing

Perfect setting

Stayed in April 2024

First class in wonderful surroundings

Stayed in May 2024

The 617 Squadron Bar is more of a museum than a bar as it was. I would have preferred it to be preserved as it was. The photos and logs and books could have been in a separate display.

The historical setting and peaceful environment.

Stayed in May 2024

Nothing to add.

The history behind the hotel and appearance of the outside.

Stayed in May 2024

Food

Location

Stayed in May 2024

The nature of the room makes it impractical to open the windows. It might be quite hot during the summer months although there was a fan in the wardrobe.

The historic building, gardens and location are excellent. The room was a very good size and all the staff were very helpful and friendly.

Stayed in April 2024

N/a

Beautiful location, polite friendly staff, lovely grounds, good food - a very pleasant atmosphere and stay.

Stayed in April 2024

Gardens in need of some tending

Beautiful location and stunning property. Excellent large room with garden view. Professional service from staff.

Stayed in May 2024

Nothing

Well laid out ,, inviting

Stayed in April 2024

Nothing

It’s so charming

Stayed in April 2024

Good location Friendly staff Very clean Comfortable rooms and lounge, bar areas Lovely grounds

Stayed in April 2024

Nothing to dislike, although it must be said that the reception staff need to be more welcoming and as friendly and pleasant as are the restaurant and bar staff. We are elderly and after struggling up to the first floor with heavy luggage, we found out that there was a lift! The reception staff should have pointed this out to us, as it is not visible from the reception area. In addition, on checking out, a cheery “Thank you for staying at The Petwood. Have a safe journey.“ wouldn’t have gone amiss either. The ladies need training in customer relations in my opinion.

We loved the history of the hotel Very interested in WW2 history, so where better than to stay at The Petwood and walk in the footsteps of the heroic Dambusters. Beautiful, well tended grounds. Woodland setting- pleasant, flat walk into village centre Excellent breakfast with super choice. Efficient and pleasant waitresses. We had dinner in the restaurant on the first night. Good menu. Waitress Karen was very friendly and helpful. Woodhall Spa is a charming village with a lovely high street; interesting shops, hotels, bars and cafés. Home of the Dambusters Squadron, so steeped in history. Woodland setting. A visit to the unique Kinema in the Woods is an absolute must. Like stepping back in time.

Stayed in March 2024

Second days breakfast was buffet style due to volume of people, disappointed. Lack of staff is not a reason to lower your standards. Don't devalue your customer experience to fit your budget.

Location and its history. Staff were friendly and attentive.

Stayed in April 2024

No explanation for buffet breakfast on the 17/4 and did not like the brusque manor of head waiter who did not prioritise his clients - even pulling a table across passage way in and out of dining room so people could not pass through easily especially with poor mobility. The mood of the staff in the dining room was severely depleted on that morning.

The breakfast was lovely except when it changed to a buffet style and many things were off the menu. Could have gone to a budget hotel if I wanted a buffet breakfast.

Stayed in April 2024

The wallpaper in the room was coming off of the wall, there is no full length mirror and the heating downstairs wasn't powerful enough making it cold. Table in the bar was sticky where it hadn't been cleaned properly

Lovely location Woodall Spa is a well kept village and the grounds of the hotel are lovely. Breakfast was OK bit dry.

Stayed in April 2024

The bar area could be better little atmosphere

Nice and quite

Stayed in April 2024

The fact that we had to leave to come home.

The breakfast was very good, a large choice for both english and continental. Both meals we enjoyed in the bar were value for money and the restaurant meal was exceptional. We will definitely stay here again. My sister and her partner have booked to stay in September on our recommendations.

Stayed in April 2024

Breakfast was excellent. Room comfortable and well equipped. Very clean.

Stayed in April 2024

Nothing

We love the petwood have stayed here a few times. Love the whole hotel and being able to sit outside and have a drink

Stayed in April 2024

Nothing

Warm welcome

Stayed in April 2024

The size of the single room

Stayed in April 2024