Reviews of Novotel Birmingham Centre 4 stars
70 Broad Street, Birmingham, B1 2HT, United Kingdom
#72 of 72 hotels in Birmingham
Guests' ChoiceReview score
Based on 2801 hotel reviews
7.9Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
9.0
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Facilities
8.0
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Staff
8.9
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Value for money
7.8
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Free WiFi
8.2
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Reviewed: 4 April 2024
Cameron
United Kingdom4 reviews9.0“Family treat break”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Hot chocolate in rooms would have been fab for rooms with children staying.
The staff were fabulous. Kind, helpful, super caring with my little boy (7). Also accommodating when I had fallen over in the street, giving me ice and making sure I was OK. I last stayed in a Novotel 20 years ago (hotels are infrequent!), and this lived up to my memories. Cleanliness is most important and nothing was awry. Breakfast was fabulous too.
Stayed in April 2024
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Reviewed: 2 April 2024
John
United Kingdom10 reviews1 helpful vote7.0“Ok for the price”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Car park was rammed, no space at all. Told to go down the road and spend more on a less secure car park. Dated room with lots of artex and a separate toilet with a heavy , chain-pull door caused the kids issues.
Central location and walking distance to all booked events. Staff were good.
Stayed in April 2024
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Reviewed: 1 April 2024
Sam
United Kingdom6 reviews8.0“Plesant”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
One night stay due to an event at utilita arena. Hotel served its purpose well. No complaints
Stayed in April 2024
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Reviewed: 1 April 2024
Pam
United Kingdom9 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Room with One Double Bed and One Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Having to pay full price for parking
Stayed in March 2024
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Reviewed: 31 March 2024
Alison
United Kingdom6 reviews7.0“Convenient position, clean but not particularly welcoming”- • Leisure trip
- • Solo traveller
- • Standard Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Dated and poor bathroom arrangement, toilet in tiny cabinet with no wash hand basin, basin and bath in separate room. Not an accessible arrangement at all.
Good position, close to Symphony Hall and the Rep.
Stayed in March 2024
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Reviewed: 30 March 2024
Charles
United Kingdom1 review9.0Superb- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Location, staff and room were nice
Stayed in March 2024
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Reviewed: 30 March 2024
Sheera
United Kingdom4 reviews7.0“OK for a night's stay”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Toilet is separate from bathroom and sink - bit strange. Bar prices quite expensive. TV couldn't be connected to apps.
Nice bed, good location. OK for a night's stay.
Stayed in March 2024
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Reviewed: 30 March 2024
Mike
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Excellent
Stayed in March 2024
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Reviewed: 29 March 2024
Mark
United Kingdom3 reviews8.0“Hotel reception/ bar very spacious & modern. Staff very friendly. Location great.”- • Business trip
- • Group
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Breakfast £18 Carpark £18, being under the hotel, thought would either be free, or subsidised.
Reception Staff were really helpful.
Stayed in March 2024
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Reviewed: 28 March 2024
Nigel
United Kingdom1 review8.0“Excellent all expectations met”- • Leisure trip
- • Solo traveller
- • Standard Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Room, breakfast and location.
Stayed in March 2024
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Reviewed: 28 March 2024
Doug
United Kingdom4 reviews8.0“Ideal location for Utilita Arena and other venues”- • Leisure trip
- • Couple
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Bar seemed under staffed as there were queues when the nearby concert many of us attended ended - and the way the Guinness was poured wasn't great. Had to take 2 pints back. Bedroom was very warm, and hard to cool down - which impacted the comfort score.
Room was clean, and the breakfast was good. Staff were really friendly.
Stayed in March 2024
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Reviewed: 26 March 2024
Shimmin
Isle of Man4 reviews7.0“Great time. We will be back.”- • Leisure trip
- • Couple
- • Standard Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Unfortunately had to move rooms to facilitate repair of the loo. Second room wasn’t as nice but couldn’t be helped. Also sauna was unavailable
Smart clean and modern in a convenient area. Super breakfast with lots of healthy choices. Lovely room comfy bed and a bath. Super helpful friendly staff.
Stayed in March 2024
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Reviewed: 25 March 2024
Konstantin
United Kingdom1 review8.0“Excellent hotel, great location, superb friendly team.”- • Business trip
- • Group
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
Nothing particular.
Great location and the staff were very friendly. has good facilities and the breakfast we lovely, too.
Stayed in March 2024
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Reviewed: 25 March 2024
Jason
United Kingdom3 reviews8.0“Very nice stay”- • Leisure trip
- • Couple
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
No issues
Well equipped , very handy for city centre facilities , very helpful staff
Stayed in March 2024
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Reviewed: 25 March 2024
Lewis
United Kingdom2 reviews7.0“will come again”- • Business trip
- • Solo traveller
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
not enough parking spaces and spaces are very small No lift from the carpark- that I could see anyway There was a lot of noise coming from either outside or another group of guests.
Very comfortable. Good temperature. Nice selection for breakfast. clean and welcoming appearance
Stayed in March 2024
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Reviewed: 25 March 2024
Fitzpatrick
United Kingdom9 reviews1 helpful vote7.0“Very good value for money.”- • Business trip
- • Solo traveller
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Could do with updated the rooms. Was a little dated.
Good location. Breakfast was good Very quiet.
Stayed in March 2024
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Reviewed: 24 March 2024
Karen
United Kingdom5 reviews8.0“Brilliant location!”- • Leisure trip
- • Couple
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Brilliant location, quick check in, friendly and efficient staff. Mini fridge in the room was a bonus!
Stayed in March 2024
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Reviewed: 23 March 2024
Kerrie
United Kingdom5 reviews7.0“Good location, very good staff but rooms in need of updating”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
The room was dated
All staff were incredibly friendly and helpul and the hotel was good value for money in a good location
Stayed in March 2024
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Reviewed: 22 March 2024
Stanimir
United Kingdom16 reviews1 helpful vote8.0Very good- • Business trip
- • Solo traveller
- • Standard Double Room with Sofa Bed
- • Stayed 4 nights
One aspect I didn't particularly like was that parking at the Novotel Birmingham Centre incurred additional charges. It would have been more convenient if parking was included or offered at a discounted rate for guests.
Novotel Birmingham Centre was fantastic. The central location, friendly staff, and comfortable rooms made for a great stay. Highly recommend for a convenient and enjoyable experience in Birmingham!
Stayed in February 2024
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Reviewed: 22 March 2024
Ogheneobaro
United Kingdom1 review9.0“It was great, I enjoyed my stay.”- • Couple
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The heater wasn’t working
The Aesthetic, the comfort and the support from the staff
Stayed in February 2024
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Reviewed: 18 March 2024
Nicola
United Kingdom1 review9.0“A comfortable & relaxing stay”- • Leisure trip
- • Solo traveller
- • Standard Double Room with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Nothing. Happy with all.
Good security as non guests unable to use lifts or access the stairs.
Stayed in March 2024
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Reviewed: 17 March 2024
Rajukumar
United Kingdom9 reviews7.0“Overall ,we enjoyed staying at Novotel.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Sofa bed very uncomfortable for children. Main bed mattress was good. Night time it was very hot in the room. I am not sure central A/C was set up correctly? Couldn't sleep properly
Stayed there for one night to attend all England badminton .it was very close to the venue,walking distance of 5 mins. Having carpark at the hotel was useful, we paid 18£ for 24hrs. Breakfast was good,cooked breakfast,kids liked pancakes too.
Stayed in March 2024
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Reviewed: 17 March 2024
Wendy
United Kingdom34 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The lavatory was separate and tucked away in the corner on it's own. From a purely personal point of view it would have been more convenient for middle of the night visits if it had been in the bathroom. There was a slope across the bed! The very good breakfast was spoiled by overcooked, hard bacon.
Clean well presented hotel and room. We were given a free upgrade for our room which was a nice surprise. Staff were very pleasant and room was spacious and comfortable. The shower was excellent.
Stayed in March 2024
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Reviewed: 15 March 2024
Barry
Ireland3 reviews7.0“lovely people great location”- • Leisure trip
- • Couple
- • Standard Double Room with Sofa Bed
- • Stayed 3 nights
No Cash Spillage of food on 6th floor reported but not cleaned for the 3 days
Breakfast
Stayed in March 2024
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Reviewed: 14 March 2024
Mohammed
United Kingdom10 reviews7.0“Disappointed with wellness facilities”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Steam room/sauna really too small and as in Brussels one room out of order, showers and changing facilities rather inadequate.
Conveniently located
Stayed in February 2024
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