We asked for a double room booked a long time ago to find on arrival it had been given away to someone staying longer. Thought that wasn't fair and a bit tactless to tell us that. Food was very average.

Nicely decorated room with garden view. Friendly staff in the dining room. Breakfast was good.

Stayed in May 2024

Lovely hotel in a great setting. Price was fine. Last minute booking

Stayed in April 2024

The room was close to the lobby, so I could hear the music and people talking there when trying to sleep.

The room was spacious. There was a large bathroom with very hot water.

Stayed in May 2024

No cask ale in bar

Location

Stayed in May 2024

We didn't know that we had to request clean towels.

The games room and bar area

Stayed in May 2024

I have stayed here about 4 years ago but it is now beginning to look shabby both inside and outside. Rendering is falling off and the paintwork is peeling on the external timber. It is OK for a stopover but wouldn't be my first choice.

Location and parking are great, breakfast was good with a large selection of hot and cold food.

Stayed in April 2024

The bedroom needed a blind/blackout blind.

Location was great. Bar on 3rd floor lets you look back on the Munro’s (mountains) over Crianlarich.

Stayed in April 2024

Room had not been swept, very dusty floors. Evening meal was cold (lasagne) greasy pakora & fish & chips

Easy check-in, welcoming staff, lovely grounds

Stayed in April 2024

Close to the road

Stayed in April 2024

Nothing apart from the incredibly hot water (there are notices about this to be fair), which meant I had to be patient to wait for my bath! Run plenty of cold with the hot if having a bath!

Great views from the hotel. Comfortable room. Helpful and polite staff.

Stayed in April 2024

We had booked for B&B and evening meal. The evening meal was utterly atrocious! The restaurant was very quiet, only 2 other tables. Our main course arrived and all 4 dishes were cold. We sent it back and they must have put in the microwave for about 30 seconds, it was still cold! We sent it back again and they just added about 3 hot chips on top of the cold ones! We then complained and I asked for completely new meals as 2 were chicken and we didn’t want to end up ill. We got 2 new meals and 2 that we suspect had been warmed again and added to a little. Throughout this the waiting on staff were lovely and polite but it was really not acceptable and spoilt our overall stay. A lady at another table complained (loudly) about her cold food too and she was offered a free pizza, we were not offered anything at all. It was a shame because the location and everything else about the hotel was good but I’m afraid we wouldn’t book again.

The hotel was well presented and the rooms were spacious and nice.

Stayed in March 2024

Nothing to dislike, just a bit tired.

The location was good for us as we were travelling and wanted to stay away from the larger towns, a nice outlook, and the room was large and comfortable. The hotel was nice enough and the staff were good, but it was a bit tired and in need of an upgrade.

Stayed in April 2024

Quality of food good but buffet style wouldn't be our first choice.

Excellent staff response when we reported a problem with the room. Maintenance manager particularly helpful. Problem solved!

Stayed in April 2024

It was fine.

Large room, with good furnishings, including fridge. Large restaurant on site, but also with other options close by. Friendly staff. Small village, with good access to outdoor activities.

Stayed in April 2024

The fire alarms in the rooms are very sensitive to steam which you are warned about at check in. It appears another occupant didn’t understand this causing the fire alarm to go off at 6:40am waking all guests by leaving the bathroom door open post shower.

Really friendly staff at check in, the bar and at breakfast. Excellent stop for the end of our NC500 route. In early April appeared as if fairly vacant before the start of season. Comfortable beds. Delicious and vast spread for self serve breakfast buffet. Bar area open till 11pm with air hockey, table tennis and pool table available with no charge.

Stayed in April 2024

Great location, fabulous lounge bar restaurant with great views. Excellent food.

Stayed in April 2024

Shower was either too hot or lukewarm.

Nice location, comfy bed

Stayed in April 2024

the bartender is so kind, and the reception, Roida, she makes the hotel as cozy as at home.

Stayed in April 2024

Dinner could be better in quality and choice Building could get some maintenance, at the same time I will not complain for a one-night stay

It was a pleasant stay, location was perfect during our journey to the west. Friendly was particularly helpful (the lady at the reception desk and the younger lady at the restaurant) Lovely surroundings and view from the restaurant area

Stayed in April 2024

It was a little dated and lacked a drying room. As it attracts walkers, a drying room is essential.

Very friendly staff, clean hotel and good breakfast.

Stayed in April 2024

Reminded me of being in the shining

Reminded me of being in the shining

Stayed in April 2024

Hotel was run down and shabby. Public areas smelt musty. Breakfast was luke warm. Loud music playing in public areas same music repeated constantly. Fire alarm went off when I had a shower. Literature every where advertising hotel chain

Friendly staff comfortable large room

Stayed in April 2024

Vent in the bathroom not working.

Value for money, clean and comfortable.

Stayed in March 2024

Duvet was quite light and there did not appear to be an extra blanket. Fruit at breakfast was more tinned dessert fruit rather than grapefruit and prunes which are more traditional at breakfast. The food in the buffet breakfast was all covered and this meant that the bacon and sausages retained no crispiness and were more like steamed. I thought the area where you made toast for yourself was dangerous as there were extension cables which could be tripped over.

Very helpful person on reception. Room was compact but comfortable.

Stayed in April 2024