Reviews of Renaissance London Heathrow Hotel 4 stars
Bath Road, Hillingdon, TW6 2AQ, United Kingdom
#12 of 40 hotels in Hillingdon
Guests' ChoiceReview score
Based on 5289 hotel reviews
8.2Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
8.9
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Facilities
8.4
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Staff
8.7
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Value for money
8.2
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Free WiFi
8.5
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Reviewed: 12 May 2024
Gwenno
United Kingdom2 reviews7.0“Comfy, clean and quiet room but the hotel could do with some TLC!”- • Leisure trip
- • Family with young children
- • Superior Runway View Double Room
- • Stayed 1 night
- • Submitted via mobile
The room has wear and tear, bottom of door in bathroom eroding. Outside of building looks really dirty, could keep that cleaner. Shuttle bus to the terminal is an absolute rip off considering it's just over a mile away. Smells of cheap polish in the lobby.
Staff at the desk and restaurant were really friendly and helpful! Bed was comfy and clean, soundproofing was really good, I couldn't hear the planes. Good view of airport (paid extra for this)
Stayed in May 2024
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Reviewed: 12 May 2024
Marianna
Cyprus22 reviews2 helpful votes9.0“Great for short stay near Heathrow”- • Business trip
- • Solo traveller
- • Superior Runway View Double Room
- • Stayed 1 night
nothing
Breakfast was really great, booked a runway view room which was quite a unique experience. Great option for a short stay near Heathrow.
Stayed in April 2024
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Reviewed: 11 May 2024
Alexandra
United Kingdom7 reviews9.0“Great start to our trip!”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Could hear noise of aeroplanes from room
Comfy bed, great bar area, fantastic view of runway from room
Stayed in April 2024
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Reviewed: 11 May 2024
Rachel
United Kingdom2 reviews7.0“Great for 1 night”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
We didn't have the breakfast, so I dont know what that was like. The restaurant was expensive so we went out and found a local pub
This is a great functional hotel for an overnight stop before flying from Heathrow
Stayed in May 2024
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Reviewed: 9 May 2024
Linda
United Kingdom12 reviews8.0“Great location for short trip to terminal 3”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Limit of dropping off time in car park and restaurant us a little expensive
Comfortable rooms. Nice public areas
Stayed in May 2024
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Reviewed: 9 May 2024
Sekar
Switzerland8 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
n/a
Friendly & professional staff, spacious room, comfortable bed, clean bathroom.
Stayed in May 2024
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Reviewed: 8 May 2024
Ian
United Kingdom12 reviews8.0“Great start to a trip away”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Room looked tired, could do with lighting up in colour
Good size room Very friendly staff Excellent breakfast options Reasonable priced transfer bus to the terminal, every half an hour Nice relaxing start to a trip away
Stayed in May 2024
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Reviewed: 6 May 2024
Rachel
Australia4 reviews9.0“amazing and highly recommend”- • Leisure trip
- • Couple
- • Superior Runway View Double Room
- • Stayed 2 nights
- • Submitted via mobile
NA
they let us check in at 10am as we had landed super early which was so kind. the room overlooked the heathrow airport so it was amazing watching the planes land and take off. the bed was super comfy and the amenities and facilities were great - awesome to have tea with a kettle, water, lotions and body washes at the ready. great location of course and nice spacious room. staff were very friendly
Stayed in April 2024
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Reviewed: 6 May 2024
Chris
United Kingdom57 reviews1 helpful vote8.0“Good stop over hotel”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
We are regular visitors to this hotel. We have always found it very suitable for our needs as place to stay while we visited London. Staff have always been very pleasant and rooms are comfortable and of a good size
Stayed in April 2024
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Reviewed: 6 May 2024
Helen
Spain45 reviews4 helpful votes8.0“Good choice for an airport hotel”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Confusing corridors - no chance of locating your bedroom if you’ve had a drink ..
Proximity to the airport
Stayed in April 2024
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Reviewed: 6 May 2024
Trevor
United Kingdom12 reviews9.0“Nice attractive hotel in a great location”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
View of airport Location The building itself!!
Stayed in April 2024
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Reviewed: 6 May 2024
Kim
Australia60 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Nothing not to like
Close to airport and shuttle service ideal for catching an early flight
Stayed in April 2024
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Reviewed: 5 May 2024
Stewart
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Runway View Twin Room
- • Stayed 1 night
- • Submitted via mobile
The food in this hotel is fabulous either for breakfast or evening meal
Stayed in April 2024
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Reviewed: 4 May 2024
Elizabeth
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
Cost of transfer to terminal. Many hotels offer it for free
Good check in. Very swift.
Stayed in April 2024
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Reviewed: 3 May 2024
Michael
United Kingdom3 reviews9.0“We were well received, taken care of, fed well and moved on our way at good value.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Little to find fault with so I won’t labour this point.
A great location for onward flights abroad. Superb restaurants with choices of food for dinner etc. Good friendly service and a great team spirit for ensuring a restful and easy stay from reception, taxi to dining. We liked the walk in shower and the lounges for a comfortable use of those spare minutes. Good value.
Stayed in April 2024
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Reviewed: 2 May 2024
Sherie
United Kingdom9 reviews9.0“Highly recommended.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff needs to be a little bit more happier, but other than that, everything is ok.
Everything, the food at Bar Eleven was so good.
Stayed in May 2024
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Reviewed: 2 May 2024
Barrie
United Kingdom3 reviews1 helpful vote8.0“Very Good!”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Check in is very busy at peak times, so a few more staff would have helped. That said the staff took their time to answer all questions raised by the customers.
I did not select this hotel for proximity to the Airport, rather it's proximity to London and my meeting. Whilst avoiding the escalated pricing that occurs closer to the City. Rooms are very nice and comfortable and the food/service is very reasonable and good.
Stayed in May 2024
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Reviewed: 2 May 2024
Helen
Canada16 reviews2 helpful votes8.0“An excellent hotel near Heathrow for flight recovery.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Room was very small. Also, it was a bit difficult to find the shuttle bus from Terminal 2 to the hotel.
Very clean and quiet. Comfortable bed. Extremely helpful staff. Excellent breakfast. View of runways from our room!
Stayed in May 2024
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Reviewed: 2 May 2024
Julian
Australia9 reviews8.0“Comfortable, convenient and great service!”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
The staff were incredibly helpful and the location was brilliant for my needs as the airport was accessible via a very convenient shuttle bus-ride. The runway is close, so you do get some noise/vibration, but not enough to be disruptive. I'd certainly stay here again.
Stayed in April 2024
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Reviewed: 1 May 2024
Linda
United Kingdom6 reviews1 helpful vote9.0“Excellent for Heathrow”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing to dislike although at the price we paid it would have been nice to have breakfast included.
So conveniently located for Heathrow airport. We got a bus (£1.75) to and from the airport. Lovely dinner in the hotel restaurant.
Stayed in April 2024
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Reviewed: 1 May 2024
Erich
United States4 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Bathroom was too small! Very hard to move around in for two people!
staff were wonderful, room service was good, location of hotel was perfect
Stayed in April 2024
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Reviewed: 30 April 2024
Carla
United Kingdom26 reviews10 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
NA
Perfect location for a one night stay before our flight from Heathrow T2. Nice, spacious and clean, good restaurant!
Stayed in April 2024
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Reviewed: 27 April 2024
Sylvia
United States15 reviews7.0“We have a nice stay.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
We like the location because it’s very near the airport. The staff are nice and very accommodating. We stayed only overnight because we have early flight from Heathrow. They help us get a taxi at 4am.
Stayed in April 2024
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Reviewed: 27 April 2024
Ronald
United Kingdom2 reviews9.0“Comfortable able to relax before making onward journey.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Only downside I didn't receive my morning alarm call. Apparently I wasn't the only one.
Customer service was excellent. Dining room service superb. Comfortable bed helped. Slept well.
Stayed in April 2024
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