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Reviews of Renaissance London Heathrow Hotel 4 stars

Bath Road, Hillingdon, TW6 2AQ, United Kingdom

#12 of 40 hotels in Hillingdon

Guests' Choice

Review score

Based on 5369 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 26 May 2024

    7.0
    Disappointing
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I arrived early but the restaurant wasn't open so I went to their bar, food options are limited, unless you like chicken and they were not willing to adapt for an allergy - I recommend the Three Magpies a five minute walk along the road, friendly and lots of options Not that sound proof I was disappointed given the price paid

    It was close to the airport with plenty of bus options

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Amazing airport runway view
    • Leisure trip
    • Family with young children
    • Superior Runway View Twin Room
    • Stayed 1 night

    Nothing to fault

    A busy hotel. Room was nice, clean and comfortable. We were there mainly for the airport runway view, and loved it! We got to see the planes movements from our room; it was a dream room for my little aviation enthusiast! Location wise, it's very close to the airport - just take a bus from Heathrow Central Bus Station, and you'll be there in a few stops costing less than 2 pounds (the airport hotel transfer charges a LOT more). The aviation shop is just next door, so if you're into airplane models, you can walk there to see the variety they have and buy too. McDonald's and some pubs within walking distance too

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very convenient for flights out. Staff is excellent.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Asked for a room near the elevator but got one far away. The lobby is looking a bit dated.

    Excellent service at front desk and in the restaurants. Delicious dinner.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Useful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Did not forward me my receipt as they said they would

    Easy to get to nice staff

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Happy enough
    • Leisure trip
    • Couple
    • Superior Runway View Double Room
    • Stayed 1 night
    • Submitted via mobile

    Still quite noisy. Need to install double glazing. Hotel looks real shabby from the outside. Needs a good waterblast

    If you get an airport side room you can watch the planes as they take off. Hallways have been updated. Massive lounge area downstairs. Bed was comfy enough

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Best for Heathrow
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I had a lot of bags and it is a long slog to the rooms

    General quality of the hotel and staff. Good bar and restaurant. Close to the airport with a good shuttle service

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Brief stay and loved watching planes from runway room!!
    • Leisure trip
    • Couple
    • Superior Runway View Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the runway view room!!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No spa facilities

    Near airport

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Excellent for return to USA.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Room was a fair size, breakfast was great and near airport for quick access.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I recommend this hotel

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Runway View Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All Ok

    Breakfast was Excellent Watching the aircraft from our room with a runway view was Awesome

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food menu

    Convenient

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    I enjoyed staying in a familiar hotel prior to my flight
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Proximity to airport. Friendly staff. Moderate prices.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Good value for money in a great location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    Stayed before and will stay again. Ideal location for easy access to terminal 3, a few minutes by bus to the Central Bus station being the cheapest option. Excellent soundproofing, good bath and shower, comfy bed.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Great hotel close to the airport
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    My key would not work to get into the room. The first time I was given a new room. The 2nd room did not work either. It was a very long walk to go back and forth twice. I flagged down a porter the 2nd time (luckily he was delivering suitcases for another room nearby. He couldn’t get in either and had me wait for a half hour until he brought another key. He was not apologetic whatsoever and a bit dismissive. The first time it happened the lady at the desk was very apologetic and gave me a wine voucher-which was very nice.

    Very queen, comfortable beds, easy to get to Heathrow via shuttle to airport. I used the bus to get to hotel, which was easy as well. Getting to central London is easy as well using the tube.

    Stayed in April 2024

  • Reviewed: 20 May 2024

    8.0
    A pleasant one night stay at the Renaissance. I would stay again and recommend to friends.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Bar staff not friendly or attentive. Would recommend stating on your website that there is easy access to the hotel with the Hotel Hoppa service and where to locate.

    Room and bed was comfortable. Bathroom modern and clean. Dinner service in the restaurant was excellent - thank you Lennon. It was an easy Hotel Hoppa bus trip to and from the hotel.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great bar/restaurant staff

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    I recommend it
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The door locks were jammed for a while before we got in

    Nice room, great fish n chips

    Stayed in April 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The exit barrier had to be operated by reception as the exit ticket machine didn’t work. Took three trips from the car park back to reception to get them to open the barrier to mallow us to drive out. Was very annoying and time wasting

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Great overnight stay.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t there long enough to get to know it that well. Have no complaints.

    Very friendly staff, very clean. Only a stop over but was a really nice place to stay and not too far away from the airport.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Good!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Floors were confusing

    Very cool place! Near airport and staff was friendly.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent stay

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Holiday here we come.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location for LHR. Really good value for money. Food was exceptional. Service with a smile.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Stay was ok
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very difficult to contact hotel tried via email and multiple times on the phone

    The room was clean and a good size

    Stayed in May 2024

Showing 1 – 25

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