Stratherrick Road, Inverness, IV2 4LF, United Kingdom
#17 of 50 hotels in Inverness
Guests' ChoiceBased on 891 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.7
Facilities
8.6
Staff
9.5
Value for money
8.4
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Oliver
GermanyThe kitchen was in a hurry as we arrived late. As a result our meal was not prepared as we ordered it, but the waiter was quick in finding a good solution and apologised for it. Some of the furniture and the rooms might need a refresh. We had a room at the corner of the hotel so the plumbing took a while to „heat up“ for the morning shower
Amazing service, very warm and friendly. The staff is what makes this hotel so special. The breakfast is a dream and should not be missed.
Stayed in June 2024
Reviewed: 6 June 2024
Leslie
United StatesA quibble that applies to most hotels: suffocatingly hot duvets. Luckily, we were able to open a window.
Our room in the garden building was beautiful and comfortable, with a great bathroom. We received a royal welcome from Caroline Fraser, and the rest of the staff was very attentive as well. The 19th century mansion that housed the hotel is lovely, as are the gardens.
Stayed in June 2024
Reviewed: 5 June 2024
Susan
United KingdomNo biscuits.
Great breakfast and a comfortable room. Fresh milk was appreciated.
Stayed in May 2024
Reviewed: 5 June 2024
Rita
United StatesNothing
Beautiful historical home with nice new annex
Stayed in June 2024
Reviewed: 1 June 2024
Linda
United StatesThere was not a working shower in our room and when we went down for a drink after dinner there wasn’t much choice of wine or alcohol
The property was beautiful
Stayed in May 2024
Reviewed: 1 June 2024
Helene
United StatesBeds were a bit small for a tall man
Beautiful campus, loved the food!
Stayed in May 2024
Reviewed: 31 May 2024
Marta
United KingdomNothing
Beautiful building, delicious breakfast. Staff very attentive.
Stayed in May 2024
Reviewed: 26 May 2024
Art
CanadaStuff at the breakfast didn’t pay attention to the hot plate and I burn myself
Stayed in May 2024
Reviewed: 21 May 2024
David
United StatesGreat breakfast!
Stayed in April 2024
Reviewed: 20 May 2024
Hugh
United KingdomEvening meal was over-priced and under-whelming.
Very helpful staff and an excellent room.
Stayed in April 2024
Reviewed: 20 May 2024
Ali
United KingdomWe did not get to see the Northern lights due to weather but that is not the hotels fault. As for the hotel nothing.
This is a beautiful hotel situated in a beautiful part of Inverness the room was large. We arrived 4 hours early and staff accommodated us early with no issues whatsoever. The food was brilliant and we even saw deer in the gardens.
Stayed in March 2024
Reviewed: 19 May 2024
Frederick
United Stateseach day we had to get replacement door keys; need info on how to cool room
staff were exceptionally professional and helpful. the house and rooms were exactly what we sought
Stayed in May 2024
Reviewed: 19 May 2024
Patricia
United KingdomThe appearance, decor full of character charm. Good location with nice walks near by, and lovely walk in to city.
Stayed in May 2024
Reviewed: 14 May 2024
Parmod
IndiaIt doesn't have a lift .
It is a perfect Hotel . Good rooms . Excellent staff . Great Breakfast. Comfortable stay .
Stayed in May 2024
Reviewed: 14 May 2024
Cátia
PortugalIt would have been a perfect stay if the temperature in our room wasn’t so high. It was very hot and we really struggled with it, the fan we had in the room was not working, overall this really affected our sleep.
Staying at this hotel made us feel like we were staying in a palace, it was gorgeous! The room was big and very comfortable, same with the bathroom. The breakfast location was beautiful as well, and the food was delicious. The staff was very welcoming and friendly.
Stayed in May 2024
Reviewed: 12 May 2024
Joanne
United StatesThe place is char.ing and well decorated. The staff was so helpful and went the extra mile for us. The food was delicious. We ended up booking a 2nd night. Best place we stayed at in scotland. We highly recommend it.
Stayed in May 2024
Reviewed: 11 May 2024
Brigitte
United StatesFrom the online property description it is not evident there are actually 2 buildings, one of which is quite modern. So, if you’re expecting to be housed in the building you see in the photos, you could be disappointed.
Easy to find. Beautiful grounds. Courteous staff.
Stayed in May 2024
Reviewed: 11 May 2024
Vtronza
FranceNothing
Lovely and helpful staff, spacious and clean room and a very generous breakfast!
Stayed in May 2024
Reviewed: 10 May 2024
Marla
United StatesParking and driving was a hassle.
Breakfast and location were great!
Stayed in May 2024
Reviewed: 10 May 2024
Sandi
United StatesNOTHING!
The staff was the best part!!!! I would come here again just for them. The food was very good and the room was perfect!
Stayed in May 2024
Reviewed: 10 May 2024
David
United KingdomBeautiful property set in a great location. Warm and friendly staff. Excellent meals.
Stayed in May 2024
Reviewed: 8 May 2024
Michal
SlovakiaN/A
A beautiful castle-like hotel at the outskirts of Inverness. A comfortable, clean and large room. Delicious breakfast. Very friendly staff.
Stayed in May 2024
Reviewed: 7 May 2024
Larissa
GermanyService and food was amazing, the house and ground is absolutely beautiful.
Stayed in May 2024
Reviewed: 7 May 2024
Mandy
BelgiumThe key cards don't work properly and we had to go down to the reception twice to get them fixed. Check-in was not smooth even though we had already checked in online. We had to wait 20 minutes at the unmanned reception desk as the (only)receptionist had to show each guest to his room, had a group of 6 before us. Probably considered as an extra touch to the service but not to the guests waiting in the queue.
The location is very nice, in a residential area with lots of greenery. Breakfast was great with the warm food served individually.
Stayed in May 2024
Cologne, Germany
Fuenlabrada, Spain
Kufstein, Austria
Osaka, Japan
Dollar, UK
Klaipėda, Lithuania
Green Island, Taiwan
Salerno, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content