Just a couple of tiny maintenance issues: Window difficult to open/close as catches need repaired Lightbulb needs replaced in standard lamp

Great room size, decorated and furnished well, quiet location in hotel. Lovely outdoor terrace, fantastic views Pool and indoor/outdoor spa facilities excellent Your staff are so nice

Stayed in May 2024

Nothing

Very helpful staff. Beautiful location. Good food

Stayed in May 2024

Spa services great. Dinner service excellent. Staff helpful.

Stayed in May 2024

Back of hotel needs work where you park car.very shabby but front of hotel and inside very nice

Very nice hotel in a great location

Stayed in May 2024

room was a little small, there was a dog in the room next to us barking.

breakfast was excellent

Stayed in May 2024

Due to location there are not many local places for dinner if not wanting to drive and the hotel dinner menu did not cater well for vegetarians.

The views of the loch from the front of hotel were amazing and it was very relaxing to use the spa facilities and looking out on to the water. Very homely feel in the bar area of hotel and staff made us feel welcome. The Scottish snack in room was a nice touch.

Stayed in February 2024

Bedrooms somewhat old

Location

Stayed in April 2024

Spa much smaller than expected . Windows dirty within room with mould .

Location ideal .

Stayed in April 2024

Beautiful sunny weather but not allowed to have breakfast outside. No reason given.

Stayed in April 2024

Restaurant prices a little high.

Relaxing holiday with great facilities.

Stayed in March 2024

I felt the staff were unwilling to accommodate any request, I asked for specific drink as it was my birthday but they advised they would only make drinks from the list despite having all the ingredients. The tv in our room also didn’t work so felt we didn’t get to relax in our room as much as I’d have liked

I like how the property had a lovely homely feel to it and was nice and relaxing with lots of places to chill

Stayed in March 2024

Pricing for menu and particularly. Drinks way too high.

Not value for money. Menu poor and totally overpriced so did not have evening meal. Breakfast nice. Drinks at bar wey overpriced. Also had issues with sinks and shower

Stayed in April 2024

The drinks were overpriced, service charge on every order was very off putting.

Spa facilities were fantastic. They have everything from hot tub sauna steam room and salt therapy. Great massage also. Food was good

Stayed in April 2024

The facilities are fantastic with all staff being incredibly helpful.

Stayed in April 2024

Since children are allowed in the spa so it could get quite loud at times. But great if you are coming with a family!

Excellent breakfast. Room was really comfortable. Spa services (massages) were great. Excellent location. Everyone was incredibly friendly and helpful. Great cocktails. The views are unbeatable. Truly a special place that we did not want to leave!!

Stayed in March 2024

Limited selection on dinner menu.

Room clean and bright. Limited selection on the dinner menu. Breakfast was good and staff were excellent.

Stayed in March 2024

We had 2 TVs in the family room and neither of them worked. We were able to retune one of them ourselves but the other didn’t work at all - we only stayed one night so it didn’t matter too much but it would have bothered us if we stayed longer.

Nice location, views were lovely especially from the outdoor hot tub in the morning. We had a really good sized family room. The pool and spa was lovely. In the restaurant, the food was nice although slightly expensive and the staff were very attentive and friendly. The hotel is very accommodating of dogs.

Stayed in March 2024

One member of the restaurant staff needs a lesson in customer service..not happy at all we asked for a break in between starters and breakfast. This putting a dampener on the end of our stay

The reception staff were very helpful and the leisure facilities were excellent. Had a lovely afternoon in the hot tub looking on to the loch bliss

Stayed in March 2024

TV signal wasn't great....would imagine this could be an issue for families with children (especially in bad weather)

Staff were very friendly and accommodating. Felt like morale was good among the team. Spa was excellent!! Excellent location.

Stayed in March 2024

I don't have any major dislikes, just a couple of feedback points The hairdryers in the room aren't very good. If packing for a short stay it's not always reasonable to pack a hairdryer. Given part of the stay includes the spa facilities, it would make a difference if the hairdryers were better. The spa facilities are beautiful but it's a shame cars can park in front of the viewing window. It might be better to block off these spaces as there are plenty others available.

The staff were incredibly friendly and helpful, the facilities are lovely with good opening hours and the room was comfortable and clean.

Stayed in March 2024

Breakfast was awful. Presented terribly and items undercooked. Toast was cold.

Fab location and hotel was lovely.

Stayed in March 2024

The lack of disabled parking spaces to the front of the hotel. We had to park to the rear where my friend had to climb a flight of stairs to access the hotel .The Wi-Fi was non existent in our room , so the TV didn’t work , there was no bottled water in the room . Our room had an interconnecting door to the room next door , neither of which could be locked by the occupants. I had to get someone with a master key to have them locked .

The location , the food and the staff. Nice surroundings , very helpful, friendly, efficient staff.

Stayed in March 2024

Only one criticism not enough loungers / sitters around the pool . Food was nice but just warm

Beautiful location, clean , lovely spa & very friendly staff

Stayed in March 2024

Thought the price too high although hotel was very nice it isn’t outstanding and £195 or less would be closer to a comparative price.

Staff, breakfast, reception, spa, location, Parking, towels, robes, tea tray, lounge, Fire, bathroom, bedroom, etc

Stayed in March 2024