Not really applicable.

The staff were really friendly & helpful. The lounge facilities were excellent. The restaurant & breakfast/ dinner were very good.

Stayed in May 2024

Accessibility was poor, father in wheelchair. Outside wheelchair lift broken , my husband had to keep lifting electric wheelchair up steps and father struggled up steps. lifts in hotel tiny could only just get wheelchair in with difficulty. Only access was in basement which you had to use with staff as locked and very dingy.

Lovely breakfasts and nice lounges. Very clean

Stayed in May 2024

-For summer season room was little bit hot.

-Pet Friendly -Seafront View -Central Location -Nearby restaurants -Room Sizw

Stayed in May 2024

The timing was bad, late night concert on the green at the front of the hotel, music too loud even with the double glazed windows. Hotel could of emailed us with a warning..

We got upgraded to a excellent room, which was very roomy for a couple. Very clean Very polite staff Great food Position on the sea front

Stayed in May 2024

Bathroom was very warm.

Great location and brilliant staff. We took our four-legged friend, and she had as good a time as we did. Splendid breakfast choice, and we found the beds very comfortable. We found that nothing was too much trouble for the staff here, which made our stay so much more enjoyable. Loved almost stepping from the hotel to the beach.

Stayed in May 2024

The room was very small with a small single bed that was not very comfortable. I have stayed in B and Bs where given a double-bed for 1 person. Bathroom also tiny with dim lights and shower was in the bath, would prefer a walk-in shower.

Very helpful lady at reception for whom nothing was too much trouble. Nice buffet breakfast although could be more generous with toast as only served one slice and asked for more but when asked they brought more.

Stayed in May 2024

Nice location Friendly staff

Stayed in May 2024

All spot on thank you

Stayed in May 2024

Great location and lovely staff

Stayed in May 2024

Great location. Nice clean rooms. Pleasant staff.

Stayed in May 2024

Bar prices were somewhat higher than expected.

Location for theatres is excellent, also good range of restaurants within short walking distance but no pub close by when we stayed

Stayed in May 2024

Individually the staff were great, but they were badly managed - the restaurant was chaotic while the supervisors were there, and ran smoothly when they were missing! The pillows were hard which meant we slept poorly. Possibly a bit expensive for what it was - but probably in line with other local good hotels.

This is an older style seaside hotel - spotlessly clean and with old-fashioned service. The lounges were comfortable. The bedroom (sea view) was huge. There was no noise from the public areas at all in our room. It's a good location between the pier and the calmer western end of the resort. Not too bad for public transport.

Stayed in May 2024

Breakfast service was a bit chaotic, no plates or glasses and toast and coffee came after we had finished eating

Very close to the towner

Stayed in May 2024

Friends room 347 very dated and not very nice

Our romm 122 was lovely although a poor view

Stayed in May 2024

None

Very comfortable

Stayed in April 2024

Wifi drops, but you can get other wifi through reception Some small ventilation noise from other hotel. The windows could be better isolated maybe. But, all in all, we certainly recommend it

Hotel with character. Some small things might not be perfectly comfortable, but it is a very enjoyable experience. Personel is absolutely great. I remember Rose (breakfast manager) but also other staff are very very kind. This is not a standard hotel you easily forget. It has a lot of charm.

Stayed in May 2024

The only improvement would be if there was complimentary bottled water in the room.

Location, food, room and staff all very good.

Stayed in May 2024

Having to change rooms.

There was a problem with the TV in my original sea facing room so I was moved to another room but unfortunately that room was facing the back of the building, and the sounds of early morning deliveries and collections was disturbing.

Stayed in May 2024

The plaice fillet in the restaurant was a little short on fish and big on potatoes slices.

The room, the location,the breakfast,the staff, the bar and lounges

Stayed in May 2024

Nothing to report everything was fine

Location on the sea front And close to the town centre Parking outside hotel convenient but don’t know how accessible in the summer season it could be a problem not many parking slots

Stayed in May 2024

Wifi and mobile reception was hopeless. Couldn’t get any signal or wifi connection at all. Only one tea bag for the whole night.

Breakfast was excellent and room had a fabulous view over the sea. Very comfy bed and spacious for a single.

Stayed in April 2024

Nothing at all

Great Breakfast choices; comfy room, helpful staff, EASY PARKING.

Stayed in April 2024

Breakfast was lovely but could have done with some fresh breads. Only offered a sliced pan.

First time being in a hotel with a few dogs around. It was very sweet and well done. Lovely for people who consider their dog an important family member.

Stayed in April 2024

Only negative was the room had a double bed rather than king size.

Staff friendly, everywhere was very clean. Good location & excellent breakfast.

Stayed in April 2024