Breakfast service was a bit chaotic, no plates or glasses and toast and coffee came after we had finished eating

Very close to the towner

Stayed in May 2024

Friends room 347 very dated and not very nice

Our romm 122 was lovely although a poor view

Stayed in May 2024

None

Very comfortable

Stayed in April 2024

Wifi drops, but you can get other wifi through reception Some small ventilation noise from other hotel. The windows could be better isolated maybe. But, all in all, we certainly recommend it

Hotel with character. Some small things might not be perfectly comfortable, but it is a very enjoyable experience. Personel is absolutely great. I remember Rose (breakfast manager) but also other staff are very very kind. This is not a standard hotel you easily forget. It has a lot of charm.

Stayed in May 2024

The only improvement would be if there was complimentary bottled water in the room.

Location, food, room and staff all very good.

Stayed in May 2024

Having to change rooms.

There was a problem with the TV in my original sea facing room so I was moved to another room but unfortunately that room was facing the back of the building, and the sounds of early morning deliveries and collections was disturbing.

Stayed in May 2024

The plaice fillet in the restaurant was a little short on fish and big on potatoes slices.

The room, the location,the breakfast,the staff, the bar and lounges

Stayed in May 2024

Nothing to report everything was fine

Location on the sea front And close to the town centre Parking outside hotel convenient but don’t know how accessible in the summer season it could be a problem not many parking slots

Stayed in May 2024

Wifi and mobile reception was hopeless. Couldn’t get any signal or wifi connection at all. Only one tea bag for the whole night.

Breakfast was excellent and room had a fabulous view over the sea. Very comfy bed and spacious for a single.

Stayed in April 2024

Nothing at all

Great Breakfast choices; comfy room, helpful staff, EASY PARKING.

Stayed in April 2024

Breakfast was lovely but could have done with some fresh breads. Only offered a sliced pan.

First time being in a hotel with a few dogs around. It was very sweet and well done. Lovely for people who consider their dog an important family member.

Stayed in April 2024

Only negative was the room had a double bed rather than king size.

Staff friendly, everywhere was very clean. Good location & excellent breakfast.

Stayed in April 2024

There was a slight fault with bath/shower, the plug would not close so I couldn’t run a bath and the shower head had a leak but as we still managed to use it I would say this was a very minor problem.

Excellent location, our family room was bigger than expected and with a lovely sea view. Beds were very comfortable and facilities very clean. Excellent breakfast, good value for money. All staff were very accommodating and friendly. Overall, the hotel had a lovely and relaxing atmosphere, with beautiful interiors and lounge area to enjoy an evening drink.

Stayed in April 2024

The restaurant was a little expensive. Breakfast service on Sunday morning was not great. The hotel was very busy due to an event the previous evening. Coffee pots are very small, and no refills are offered

It's a fantastic location right on the sea front. A family run hotel, staff are very helpful.

Stayed in April 2024

Can’t think of anything.

Room - very clean and everything worked. Very good breakfast. Staff friendly and helpful.

Stayed in April 2024

No tissues in the room (most hotels provide them).

Room large and comfortable with a nice view of the sea. Breakfast excellent. The location was close to facilities in Eastbourne which is what we wanted. Service good.

Stayed in April 2024

Nothing

Really location up the beachy head end of Eastbourne, good sea view and nice park and restaurant in front of hotel. Staff great, breakfast was good, and for 3 of us the family room was great (1 adult, 1 baby, one 9 year old).

Stayed in March 2024

Room we got was not so great. Was set up for disabled persons, so basin and mirror in bathroom were too low. I guess we didn’t pay for a view so we certainly didn’t get one.

Location is great. Especially for a walk to Seven Sisters. Breakfasts were excellent. Staff were super friendly and efficient.

Stayed in April 2024

Poor systems: meal bookings, pre registration, WiFi etc

Helpful and very pleasant staff

Stayed in April 2024

Good location and breakfast

Stayed in April 2024

One of the bedroom’s decor was tired in comparison to the other guest room we had .

The staff were friendly & efficient. The breakfast was well organised & there was an excellent choice of items to suit everyone. I particularly like the fact that you pre order your tea , coffee & toast no queuing at the horrible machines !

Stayed in April 2024

Nothing, it was as we expected

Lovely friendly classic British seaside hotel, staff were very helpful. We had a large pleasant room overlooking the sea which was very comfortable. We dine both evenings I. The hotel and the food was excellency and reasonably price. Breakfast delicious

Stayed in April 2024

Needed good reading lights and a shower one could adjust temperature wise. The shower was in the bath and came from the bath taps. It was impossible to get a reasonable temperature. If you turned up the hot it was boiling. Turn up the cold it was very cold. As a result one could not have a shower.

The room had very nice decor ( lovely curtains and painting on the wall). Good modern bathroom with mixer taps on the basin and shelves for wash bags etc. Comfortable beds and pillows. Very nice looking furniture ( wardrobe chest of drawers and bedside table) The room was compact but had everything needed and was nice. Helpful staff. Lovely general areas in the hotel.

Stayed in April 2024

Kitchen was short staffed at breakfast time, so delays in receiving breakfast in room, when requested as part of the room service. Ended up collecting it myself. But kitchen staff apologised for the inconvenience. And did not charge the £5 fee (per day) it otherwise would have cost.

Great location, very close to shops and restaurants. And just a short walk to the town centre. Stayed in a lovely seaview room. And the hotel is only steps from the beach. Very welcoming, friendly and helpful staff.

Stayed in March 2024