18 Hugh St Pimlico, Westminster Borough, London, SW1V 1RP, United Kingdom
#922 of 1,013 hotels in London
Guests' ChoiceBased on 687 hotel reviews
6.1Cleanliness
6.6
Comfort
6.2
Location
8.8
Facilities
5.9
Staff
7.3
Value for money
6.7
Free WiFi
8.0
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End of dialog contentReviewed: 1 May 2024
Anil
NetherlandsThey have small clean rooms with brilliant location good for short stay.
Stayed in April 2024
Reviewed: 30 April 2024
Joana
United KingdomVery dirty and smelly hotel and room.
Location
Stayed in April 2024
Reviewed: 30 April 2024
Muhammad
United KingdomI Like the hotel clean and comfortable.
Stayed in April 2024
Reviewed: 30 April 2024
Susan
United KingdomWould have liked 2 cups and 2 glasses in the room, as we took in turns to have a cup of tea. However, I didn't ask for another one, so I dont know if this would have been resolved if I had. Towels we a little small.
Location, fantastic value for money, good range of teas and coffees. Very welcoming and helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Yens
PeruThey have very kind and supportive staff. In this price with centre location this is the best place.
Stayed in April 2024
Reviewed: 29 April 2024
Соник
United KingdomI like the stay clean rooms and check-in process is very smooth. Staff is very supportive
Stayed in April 2024
Reviewed: 27 April 2024
Chris
United KingdomNo private bathroom, water leaking from ceiling
Location
Stayed in April 2024
Reviewed: 26 April 2024
Sara
United KingdomI felt like Harry Potter living under the stairs in Room14. The room smelt of damp. The quilt cover was ripped and the bathroom door was a lot smaller than normal I couldn’t fit through walking forward. The sink/ toilet placement was hideous, you have to bend past the sink to sit on the toilet
Property looked nice and presentable from the outside
Stayed in April 2024
Reviewed: 26 April 2024
Alicia
FranceEverything is good and clean
Stayed in April 2024
Reviewed: 25 April 2024
Guy
United KingdomI stayed here multiple times and hotel staff very supportive and have clean rooms.
Stayed in April 2024
Reviewed: 25 April 2024
Ullah
United KingdomNothing
First thing the guy behind the reception is very supportive and kind. Very welcoming staff and clean hotel near to bus and train station. I recommend this place and will book again.
Stayed in April 2024
Reviewed: 25 April 2024
Lai
United KingdomNear to station
Stayed in April 2024
Reviewed: 25 April 2024
James
United KingdomOriginally had a tiny room that had a television that wasn’t functional due to the fact the cable didn’t reach the plug socket and they didn’t have an extension cable. Upon searching for an extension cable I moved my bed and there was a used pair of women’s knickers left there - which was a nice tough. There was only the overhead light and no lamps and was very noisy being near the reception.
They had a smart TV with all the streaming sites on which was the main positive. Due to a few reasons I asked to change rooms and they did accommodate this.
Stayed in April 2024
Reviewed: 24 April 2024
Nathan
United KingdomSketchy people outside, outside of hotels control though
Very good location near the central station
Stayed in April 2024
Reviewed: 23 April 2024
Vincenzo
United KingdomAlmost anything.The toilet and bathroom are horribly small.Only cold water in tap.No space at all even for hanging a shirt in room.Central heating barely works.Old windows.You cannot store your luggage even for a couple of hours.Clearly negative ideology in owners'/managers' mind.Maybe good for India.but not for Europe
More like a hostel than a hotel.Very poor bathroom facilities.Everything dingy tight and uncomfy.Poor reception facilities.No storage luggage allowed any time. Will never ever be set foot on it for the rest of my life.Owner clearly spent a lot of money on it.but never with guest comfort in sight.only dreaming of the perfect hi-tech money making sleeping machine.
Stayed in April 2024
Reviewed: 22 April 2024
Peter
United KingdomThe private ‘bathrooms’ are tiny. No rooms have baths. There is no tv or WiFi - only Netflix which is extra cost. Stairways are narrow and steep. No fire exits or fire escapes.
Location
Stayed in April 2024
Reviewed: 22 April 2024
Manuel
United KingdomGood for short stay
Location is the main thing remaining staff is very supportive.
Stayed in April 2024
Reviewed: 21 April 2024
Alan
United KingdomAfter ,booking into hotel at 13.00 hr we arrived back at the hotel, at around 22 ,45 to find we couldn't gain access into the hotel with the fob there was no emergency contact number to speak to someone we ended up disappearing another resident .He kindly let us in appointment we wasn't issued with the code to gain access.The kettle base station was dangerous as you had to put on floor to use this could be dangerous Bathroom wasn't very clean step up to bathroom is high and no warning signs telling you this
Location
Stayed in April 2024
Reviewed: 21 April 2024
Lewis
United KingdomThe only issue was we found a moldy piece of bread on the wardrobe but aside from that everything was brilliant.
The staff were amazing and the facilities were clean. Room service was great and everyone there was friendly
Stayed in April 2024
Reviewed: 21 April 2024
Dominik
GermanyGuy name junaid behind the reception is very supportive and welcoming. Smooth checkin process and location is near to all every places
Stayed in April 2024
Reviewed: 20 April 2024
Ross
United KingdomThe staff were rude and disinterested at checkin. The shared bathroom had a dirty toilet and shower. The TV in my room did not work. I was sleeping on the top floor and I believe the staff sleep in the room beside my room. They were loud and noisy until 3am and prevented me from sleeping.
The location is good.
Stayed in February 2024
Reviewed: 19 April 2024
Cosgun
IrelandCentral location
Stayed in April 2024
Reviewed: 18 April 2024
Jaspreet
United KingdomLocation is best and staff is active and supportive. Recommend this place for stay.
Stayed in April 2024
Reviewed: 17 April 2024
Veselin
BulgariaWould be better if have some glasses at rooms
The location is very convenient.... It's good place. I will book again in the future.
Stayed in March 2024
Reviewed: 17 April 2024
秀一郎
JapanGood for short stay easy access to metro and staff is kind
Stayed in April 2024
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