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  5. Reviews of Ivy House Hotel

Reviews of Ivy House Hotel 3 stars

18 Hugh St Pimlico, Westminster Borough, London, SW1V 1RP, United Kingdom

#922 of 1,013 hotels in London

Guests' Choice

Review score

Based on 687 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.2

  • Location

    8.8

  • Facilities

    5.9

  • Staff

    7.3

  • Value for money

    6.7

  • Free WiFi

    8.0

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Showing 151 – 175

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    They have small clean rooms with brilliant location good for short stay.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    1.0
    Horrible
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very dirty and smelly hotel and room.

    Location

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Clean and comfortable hotel
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    I Like the hotel clean and comfortable.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would have liked 2 cups and 2 glasses in the room, as we took in turns to have a cup of tea. However, I didn't ask for another one, so I dont know if this would have been resolved if I had. Towels we a little small.

    Location, fantastic value for money, good range of teas and coffees. Very welcoming and helpful staff

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    They have very kind and supportive staff. In this price with centre location this is the best place.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    I like the stay clean rooms and check-in process is very smooth. Staff is very supportive

    Stayed in April 2024

  • Reviewed: 27 April 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    No private bathroom, water leaking from ceiling

    Location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    1.0
    Harry Potters Bedroom under the tairs 🤷🏼‍♀️
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    I felt like Harry Potter living under the stairs in Room14. The room smelt of damp. The quilt cover was ripped and the bathroom door was a lot smaller than normal I couldn’t fit through walking forward. The sink/ toilet placement was hideous, you have to bend past the sink to sit on the toilet

    Property looked nice and presentable from the outside

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    All good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Everything is good and clean

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Nice clean hotel with centre location and have supportive staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I stayed here multiple times and hotel staff very supportive and have clean rooms.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Staff is brilliant and location is excellent
    • Business trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Nothing

    First thing the guy behind the reception is very supportive and kind. Very welcoming staff and clean hotel near to bus and train station. I recommend this place and will book again.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    Near to station

    Stayed in April 2024

  • Reviewed: 25 April 2024

    3.0
    Absolute bare minimum facilities
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Originally had a tiny room that had a television that wasn’t functional due to the fact the cable didn’t reach the plug socket and they didn’t have an extension cable. Upon searching for an extension cable I moved my bed and there was a used pair of women’s knickers left there - which was a nice tough. There was only the overhead light and no lamps and was very noisy being near the reception.

    They had a smart TV with all the streaming sites on which was the main positive. Due to a few reasons I asked to change rooms and they did accommodate this.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sketchy people outside, outside of hotels control though

    Very good location near the central station

    Stayed in April 2024

  • Reviewed: 23 April 2024

    2.0
    Dingy inconvenient uncomfy inn in Victoria
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Almost anything.The toilet and bathroom are horribly small.Only cold water in tap.No space at all even for hanging a shirt in room.Central heating barely works.Old windows.You cannot store your luggage even for a couple of hours.Clearly negative ideology in owners'/managers' mind.Maybe good for India.but not for Europe

    More like a hostel than a hotel.Very poor bathroom facilities.Everything dingy tight and uncomfy.Poor reception facilities.No storage luggage allowed any time. Will never ever be set foot on it for the rest of my life.Owner clearly spent a lot of money on it.but never with guest comfort in sight.only dreaming of the perfect hi-tech money making sleeping machine.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    3.0
    Low cost for London but still overpriced for the standard of accommodation.
    • Leisure trip
    • Couple
    • Family Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The private ‘bathrooms’ are tiny. No rooms have baths. There is no tv or WiFi - only Netflix which is extra cost. Stairways are narrow and steep. No fire exits or fire escapes.

    Location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    Good for short stay

    Location is the main thing remaining staff is very supportive.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    3.0
    Poor
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    After ,booking into hotel at 13.00 hr we arrived back at the hotel, at around 22 ,45 to find we couldn't gain access into the hotel with the fob there was no emergency contact number to speak to someone we ended up disappearing another resident .He kindly let us in appointment we wasn't issued with the code to gain access.The kettle base station was dangerous as you had to put on floor to use this could be dangerous Bathroom wasn't very clean step up to bathroom is high and no warning signs telling you this

    Location

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Ivy House
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only issue was we found a moldy piece of bread on the wardrobe but aside from that everything was brilliant.

    The staff were amazing and the facilities were clean. Room service was great and everyone there was friendly

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Welcoming and humble staff
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Guy name junaid behind the reception is very supportive and welcoming. Smooth checkin process and location is near to all every places

    Stayed in April 2024

  • Reviewed: 20 April 2024

    2.0
    Disinterested staff and dirty shared bathroom
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were rude and disinterested at checkin. The shared bathroom had a dirty toilet and shower. The TV in my room did not work. I was sleeping on the top floor and I believe the staff sleep in the room beside my room. They were loud and noisy until 3am and prevented me from sleeping.

    The location is good.

    Stayed in February 2024

  • Reviewed: 19 April 2024

    10
    Located near station.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Central location

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Overall everything is good and staff is very friendly and supportive
    • Business trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Location is best and staff is active and supportive. Recommend this place for stay.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    no thanks
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Would be better if have some glasses at rooms

    The location is very convenient.... It's good place. I will book again in the future.

    Stayed in March 2024

  • Reviewed: 17 April 2024

    9.0
    Good for short stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    Good for short stay easy access to metro and staff is kind

    Stayed in April 2024

Showing 151 – 175

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