Brook Street, Brentwood, CM14 5NF, United Kingdom
#8 of 14 hotels in Brentwood
Guests' ChoiceBased on 2003 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.3
Facilities
8.1
Staff
8.6
Value for money
7.5
Free WiFi
7.2
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End of dialog contentReviewed: 18 December 2023
Helen
United KingdomDidn’t take cash very disappointing
Attentive staff
Stayed in December 2023
Reviewed: 17 December 2023
Llamber
United KingdomVery comfortable mattress & duvet but the pillows are far too soft. Bit of a crick in the neck in the morning.
Comfortable room and extremely clean. Staff were friendly. Would stay again.
Stayed in December 2023
Reviewed: 17 December 2023
Swt159
United KingdomHad to pay for parking
The friendly staff and lovely warm pool and excellent jacuzzi
Stayed in December 2023
Reviewed: 9 December 2023
Ettoredm
ItalyThe shower was spilling water. Please fix. room 105
The food was amazing. Breakfast but also lunch and dinner. You can taste fresh ingredients, well made.
Stayed in December 2023
Reviewed: 7 December 2023
Andrew
United KingdomNothing
Good location, great staff, nice room. Simple but tasty menu. Great breakfast. The staff saved me from getting a car park ticket fine.
Stayed in December 2023
Reviewed: 4 December 2023
Todor
United KingdomThe hotel staff are friendly and courteous.
Stayed in November 2023
Reviewed: 3 December 2023
Gerard
United KingdomThe stay was first call no case to complain , the room was comfortable and the bed was good and the towels and shampoo that was available with body wash was excellent and there was plenty of lights and power points to charge phones and iPads
Breakfast was excellent , plenty to chose from , 1. Cooked Breakfast 2.Good selection of cereals, 3. Good choice of teas and coffee 4. Good selection of yogurts and fruit . 5. Good choice of Bread for toast, and marmalade and jams
Stayed in November 2023
Reviewed: 2 December 2023
David
United KingdomThe breakfast was very poor. The toasters were not a great design as they took about 8 slices of bread, usually two per person, who then having to check their toast at different intervals, having to lift everybody's toast up at the same time. Usual undercooked bacon at large hotels, very undercooked fried eggs with uncooked albumen swimming on the top of each egg, pretty disgusting to eat. Only one tea/coffee machine in use. Should improve the breakfast situation immediately.
Room was clean and adequate for my one night stay.
Stayed in November 2023
Reviewed: 2 December 2023
Vilius
United KingdomThe environment nice
Yes
Stayed in December 2023
Reviewed: 28 November 2023
Luz
MexicoSame food for breakfast everyday and is too far from London downtown
Rooms are big enough and comfortable
Stayed in September 2023
Reviewed: 27 November 2023
Donna
United KingdomWhere it is, middle of nowhere
The hotel was clean, update and friendly staff
Stayed in November 2023
Reviewed: 16 November 2023
David
United KingdomEverything was fine. Although the restaurant was lit too dark for eating.
Shower was great. Beds were comfortable.
Stayed in November 2023
Reviewed: 13 November 2023
John
United KingdomFree car parking would be an improvement as not mentioned when booking.
Friendly and professional staff. Bed comfortable and room clean
Stayed in November 2023
Reviewed: 12 November 2023
Andy
United KingdomLeisure facilities could do with an upgrade but adequate
Pool and sauna were good and staff were great very clean and catered for our needs price was ok
Stayed in November 2023
Reviewed: 31 October 2023
Jane
United KingdomLots of choice
Stayed in October 2023
Reviewed: 30 October 2023
Caroline
Ireland4 in room but only 2 beds. Boys and girls don’t like to sleep together. 2 singles with the double are needed. 4 in the room and only 1 bottle water given each day! Had to leave earlier than expected and informed staff but no refund on breakfast given.
Easy to park Very friendly staff
Stayed in October 2023
Reviewed: 30 October 2023
Emma
United KingdomVery modern, clean and great breakfast
Stayed in August 2023
Reviewed: 30 October 2023
Ayodele
United KingdomPaying for parking.
Everything with the room.
Stayed in October 2023
Reviewed: 30 October 2023
Fernanda
United KingdomEvery thing was good
My room was perfect I had a good night sleep Breakfast was great Very enjoyable
Stayed in October 2023
Reviewed: 25 October 2023
Nabiha
United KingdomA little noisy in the room halls and tv wasn’t connected to Wi-Fi nor channels were showing
I liked the pizza as they were able to do chicken pizza
Stayed in October 2023
Reviewed: 23 October 2023
Peter
Belgiumold old hotel when you have no other choice you can stay there, not clean at all.
Good bed,nice bathroom and good restaurant
Stayed in October 2023
Reviewed: 16 October 2023
William
United KingdomNothing
Easy access from the motorway
Stayed in October 2023
Reviewed: 16 October 2023
Pauline
United KingdomGreat breakfast. Good meeting facilities.
Stayed in October 2023
Reviewed: 16 October 2023
Alison
United KingdomHad milk in the room and one of the milks was mouldy went to reception to ask for some more and they happily replaced it
The property was clean and tidy
Stayed in October 2023
Reviewed: 14 October 2023
Dianasertv
United KingdomTwo saunas: 1 in the male changing area and 1 in the female one. And a family with children?
Everything was fine. Attentive staff, good English breakfast buffet, spacious room and comfortable bed. Perfect daily cleaning even though ordinary signs of age can be seen on carpet and furniture. Good swimming pool and hot tub
Stayed in October 2023
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