At a cost of £125 for one person for one night that didn’t include breakfast it was far from value for money. If I hadn’t needed to catch an early flight I would have spent another night at the Holiday Inn at Snowhill in Birmingham City Centre, half the price with breakfast included and a far better location. The reception staff were far from awe inspiring especially when I checked out.

Nice bedroom and a good private bathroom with an excellent shower. The hotel has a bar which it needs as there is no eating or drinking facilities in the immediate area. The barman, Andreas, was very polite and friendly.

Stayed in May 2024

Evening meals could have been alittle fresher, seemed like everything was microwaveable. Pershaps could have had different fresher menu like a roast dinner if meals could have ordered along with booking, so the chef could prepare something fresher

Breakfast buffet very good

Stayed in April 2024

Pool was closed for private lessons ror 2 hours upon my arrival. Would have liked to know this in advance.

Comfy beds, great breakfast and dinner

Stayed in May 2024

Very good

Stayed in May 2024

The sausages.

Location pool clean

Stayed in May 2024

We like dogs but we weren’t expecting a dog show in the hotel!

Stayed in May 2024

The room was quite small and stuffy for 4 people. We had to book another room for 2 people which was almost the same size.

The room was clean and the staff friendly

Stayed in May 2024

The pool, breakfast, room very clean and comfortable. Staff are so friendly and helpful

Stayed in April 2024

Nothing springs to mind.

The restaurant was very good. Liked the ordering system, especially the filter section. Staff, food choice and quality were very good. The restaurant area itself was better than anticipated, based on the photos on the website, not canteen like at all.

Stayed in May 2024

Noise but that can’t be helped being next to airport

Offer of using swimming pool for free.

Stayed in April 2024

Ni

My room was very comfortable and pool and gym facilities were great 👍

Stayed in April 2024

I did not like to have to pay for parking and the menu in the restaurant was too limited. It was also a bit further from the airport that I had envisaged

The room was spacious althought the bathroom was a little small. The accommodation was modern and up to date. The restaurant had plenty of seating and the staff were attentive.

Stayed in April 2024

Just the cleanliness of the room in general Also wasn’t asked if we would like to pay for parking £12 just automatically added to our bill, had we been asked we would have found alternative parking, Also drug dealers using the car pat up at the top end was very obvious even with security guard standing watching

Pool was lovely and clean, All communal areas were clean but missing attention to detail in our room, upon pulling out the sofa bed it seemed it hadn’t been changed since last use I found a clean sheet in the wardrobe and quilt which I changed as there was blood stains on quilt,

Stayed in April 2024

The steam room was not at the temperature we expected it to be, it was very low. Kids slept on sofa bed, it was okay but not great, maybe an extra layer for comfort would be required.

We liked the rooms, breakfast area and food.

Stayed in April 2024

Parking not free

Convenient location Clean and modern.

Stayed in March 2024

Carpet smelled a bit musky.

Nice decor. Really friendly and helpful staff. Good food at the restaurant.

Stayed in April 2024

A couple of things 1. The water pressure in the shower was very low. 2. Had to pay £12 for parking even though I was staying there. 3. Had to take own towels or from the room when using the swimming pool.

Clean, comfortable, and friendly staff. Conveniently located with good size car park. Nice breakfast.

Stayed in April 2024

abit fur from the center

breakfest was very good, an cumftrobel bed,

Stayed in March 2024

Room had blocked view

Staff and Gym

Stayed in April 2024

Clean and spacious room.

Stayed in April 2024

Pricey due to location

Modern, Great staff, Good food, easy parking

Stayed in January 2024

Getting a 100£ parking fine after entering my car details at reception and now finding out they have no details of my car...

Everything

Stayed in March 2024

When I first got the the room it wouldn't lock. We literally pushed the door open without the key card. I reported it to reception after trying to lock it. But it started working just before the maintenance person came. It felt like he was calling us liars. The door was fine for the rest of the weekend

Room was comfy and spacious. The shuttle bus was extremely useful when it was running. Reception was really nice and a manager was super kind to me on Monday when she found me waiting for the shuttle (it wasn't running but I didn't know). I tend to recommend this hotel to friends

Stayed in March 2024

Hot tub & steam room weren't working at time of stay. Shuttle bus to airport wasn't running, which was part of the reason this hotel was chosen. Alternative wasn't offered. Restaurant food could have been better quality. Long wait for bar staff to be in attendance.

Close to airport. Lovely room. Leisure facilities. Very clean & comfortable. Great bathroom. Design style of hotel. Parking facilities for trip away.

Stayed in March 2024