Upper Terrace Road , Bournemouth, BH2 5NW, United Kingdom
#8 of 69 hotels in Bournemouth
Guests' ChoiceBased on 3087 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 6 May 2024
Clare
United KingdomNothing
Room was fine as there were 3 of us so we had a sofa bed too, Breakfast lovely and the staff were very kind and happy to help in anyway
Stayed in April 2024
Reviewed: 5 May 2024
Mark
United KingdomNothing
Clean comfortable friendly outstanding selection of breakfast and brilliant nights sleep
Stayed in May 2024
Reviewed: 5 May 2024
Lori
United KingdomParking should have been included in price.
Location, staff and breakfast
Stayed in April 2024
Reviewed: 3 May 2024
Peter
United KingdomNo soya Vegan yogurt No tinned fruit
Stayed in May 2024
Reviewed: 2 May 2024
Samuel
United KingdomReally cheap toilet paper. Terrible shower head.
Easy access to town. Great breakfast selection including gluten free.
Stayed in April 2024
Reviewed: 1 May 2024
Jörgen
FinlandThe nearby restaurants close quite early, first evening we had to eat fastfood because everything closed at 10 PM.
A very fresh hotel at a good location with great breakfast.
Stayed in April 2024
Reviewed: 30 April 2024
Yasmin
United KingdomThe staff were very helpful and friendly
Stayed in April 2024
Reviewed: 29 April 2024
Robert
United KingdomComfortable and clean rooms, friendly staff and excellent breakfast selection.
Stayed in March 2024
Reviewed: 28 April 2024
Maria
United KingdomThe beds where uncomfortable
Friendly staff ,cleanliness excellent food
Stayed in April 2024
Reviewed: 28 April 2024
Charlotte
United KingdomHad to walk up the steps to the entrance with a suitcase.
Car park was right underneath the hotel. Room was clean and staff were very friendly.
Stayed in March 2024
Reviewed: 28 April 2024
Andros
United KingdomNo fridge or water in the room
Good location. Nice room. Fresh and clean. Late check out at 12
Stayed in April 2024
Reviewed: 27 April 2024
Lorraine
United KingdomNothing
Location close to the Central gardens and a wide range of restaurants, it was spotlessly clean, the beds were very comfortable and the staff were very pleasant and helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Karl
United KingdomVery clean and breakfast was very good also . The Rooms are soo good too
Stayed in April 2024
Reviewed: 26 April 2024
Bankina
United KingdomBreakfast was good
Stayed in April 2024
Reviewed: 26 April 2024
Raymond
AustraliaIt was a bit further from the train station than expected, but that's not their fault, just a heads up
Very comfortable - lovely staff - right next door to the Hilton, which has a great restaurant - nice easy walk to the beach and pier area
Stayed in February 2024
Reviewed: 22 April 2024
David
IrelandNo need to change a thing, everything was perfect.
The room was very comfortable and spotlessly clean, breakfast was very good with lots of choices. The location was perfect few minutes walk to the beach and town centre. Definitely would stay there again and would recommend to everyone.
Stayed in March 2024
Reviewed: 22 April 2024
Barry
United KingdomNothing to dislike
Our stay was very good and the staff are very helpful
Stayed in April 2024
Reviewed: 21 April 2024
Susan
United Kingdomthe bed was quite hard.
room was quiet. location perfect
Stayed in April 2024
Reviewed: 21 April 2024
Tessa
United KingdomWould have been nice to have more egg selection with the breakfast other than just scrambled egg. And in the room a biscuit too ho with the coffee tray
Staff we're very polite and friendly, room comfortable and clean. Good selection at breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Roger
BrazilCheck out time should be 13:00
The view
Stayed in April 2024
Reviewed: 20 April 2024
Nikki
United KingdomWould of liked sofa bed made up before arriviing, and car park beneath a bit eerie for a woman alone at night
Bed super comfy , great late check in and late check out . Helpful staff . Breakfast til 10 am
Stayed in April 2024
Reviewed: 17 April 2024
Ngyankwong
LuxembourgGood location, clean and quiet
Stayed in April 2024
Reviewed: 17 April 2024
Jeffrey
United KingdomNothing
Good location, modern, clean, nice staff, good breakfast. Great value for money.
Stayed in April 2024
Reviewed: 16 April 2024
Michael
United KingdomThe only complaint would be they should give you the choice of another duvet I found it a bit cold at night but maybe it's just me there is only one light duvet but as I said it might only be me .
Exceptional hotel very clean , very comfortable, everything worked TV was great , breakfast was fab you can help yourself to everything, staff were very friendly and helpful there was no door banging no drunks I would definitely stay there again a fabulous hotel right in the city centre, absolutely no complaints one of the best hotels I've ever stayed in 👍.
Stayed in April 2024
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